I can't change the country of my itunes account - says that the imacht must be canceled first. how can i do that?

can anybody help me in changing my country in itunes account? I was living in US, came back to Brazil and can't change the country... it says that i must cancel the imacht / icloud before... and i just can't do that!

You can't change countries if you have a credit on your account - if you can't spend it then you can try contacting iTunes Support and ask them if they can remove the balance so that you can do so : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT1918 I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

    I am trying to change the country on my iTunes account, and I have a msg please contact Itune support, any help?

    These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1918 I can't change my country/region with iTune and therefore can't change my method of payment. Help.

    I can't change my country/region on iTunes and therefore can't change my payment information. I've moved from Canada to Australia and am now using an Australian credit card.
    On my device I've gone into settings>iTunes &app store> Apple ID > view Apple ID > country/ region > change country/region. When I try tapping on this last icon, nothing happens. It doesn't give an option to change.
    I've also updated my address with apple.

    Hey there Sheava,
    It sounds like you are trying to change your country in the iPhone settings but when you get to the last step, nothing happens. I would start by closing all the running apps on the phone:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    When you have done that and restart the phone and try changing the country again:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, try signing out of your account in settings, then restart one more time, sign back in and try to change the country again.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • I can't change any information for any songs in my library, everything is just greyed out.  How can I get the ability to edit my song information?

    I can't change any information for any songs in my library, everything is just greyed out.  How can I get the ability to edit my song information?

    I found one other way to do it.  I just deleted them all out of my iTunes library. Now I can re-import them from Window's My Music file with the original artists' names intact.
    Thanks for your help, Matt!

  • Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed.  How can I change this to my existing itunes account so I can reset this phone?  Thank you.

    Trying to erase settings from my old iphone but when I have to enter my itunes ID password the old email address is displayed.  How can I change this to my existing itunes account so I can reset this phone?  Thanks in advance.

    I know it sounds weird, and that is the reason I posted my question.  Because my case is not like all the ones I've found online and it's confusing.  I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
    My playlists "ARE"  in my iphone 4s.  They are still there even though they do not show up when I plug in to itunes in my computer. 
    When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes.  I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes:  Music, Movies, TV shows, books.  That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS"  but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone.  Under "90's music" there are also other standard playlists that itunes automatically adds.
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  • HT1918 I need to change the country from my iTunes account, so I can use it with my peruvian credit card. But I have to spend every cent I have in the iTunes card entered in the account before I can make any changes.How can I spend every cent remaining?

    Please, someone knows how can I change my country in itunes, so I can change my payment information?

    call 1-800-694-7466 ask for itunes billing
    ask them to revoke avalible funds
    Peace, Clyde

  • How do I change the country for my iTunes account? I had purchased some itunes gift cards and i have about .75USD left in it. I am not able to change the country because i have to clear the account balance. there is any way I could spend that money???

    I would like to change my country from US to Thailand in the iTunes Account. I purchased some iTunes gift card to purchase some apps and since ever i was not able to change my account balance to 0.00USD which is needed in case I want to change my account country. I appreciate if some body can help with this

    1) Buy something 75c or greater and charge the balance to a credit card.
    or
    2) Contact Apple and ask them to keep the 75c
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

  • I want to change the country of my itunes account but I do not have a credit card of the country

    I had my account registered in the itunes store and has changed the store from Japan to UK.
    I also had some apps downloaded in the Japan itunes store and I am not able to update these apps.
    I want to change my account back to the Japan store since I want to update these apps without wiping the application data.
    I have tried changing the country/region under the account session, but it will not let me unless I put in credit card information, which I do not possess.

    Click here and request assistance.
    (87672)

  • I am giving my old macbook pro to my mother as a present, and i want to change the itunes account to hers, with none of my music there. how can i do this?

    how can i change accounts to make it like completely empty for her?

    Follow these instructions step by step to prepare a Mac for sale:
    Step One - Back up your data:
           A. If you have any Virtual PCs shut them down. They cannot be in their "fast saved" state. They must be shut down from inside Windows.
           B. Clone to an external drive using using Carbon Copy Cloner.
              1. Open Carbon Copy Cloner.
              2. Select the Source volume from the Select a source drop down menu on the left side.
              3. Select the Destination volume from the Select a destination drop down menu on the right
                  side.
              4. Click on the Clone button. If you are prompted about creating a clone of the Recovery HD be
                  sure to opt for that.
                   Destination means a freshly erased external backup drive. Source means the internal
                   startup drive.
    Step Two - Prepare the machine for the new buyer:
              1. De-authorize the computer in iTunes! De-authorize both iTunes and Audible accounts.
              2, Remove any Open Firmware passwords or Firmware passwords.
              3. Turn the brightness full up and volume nearly so.
              4. Turn off File Vault, if enabled.
              5. Disable iCloud, if enabled: See What to do with iCloud before selling your computer.
    Step Three - Install a fresh OS:
         A. Snow Leopard and earlier versions of OS X
              1. Insert the original OS X install CD/DVD that came with your computer.
              2. Restart the computer while holding down the C key to boot from the CD/DVD.
              3. Select Disk Utility from the Utilities menu; repartition and reformat the internal hard drive.
                  Optionally, click on the Security button and set the Zero Data option to one-pass.
              4. Install OS X.
              5. Upon completion DO NOT restart the computer.
              6. Shutdown the computer.
         B. Lion and Mountain Lion (if pre-installed on the computer at purchase*)
             Note: You will need an active Internet connection. I suggest using Ethernet if possible because
                       it is three times faster than wireless.
              1. Restart the computer while holding down the COMMAND and R keys until the Mac OS X
                  Utilities window appears.
              2. Select Disk Utility from the Mac OS X Utilities window and click on the Continue button.
              3. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click
                  on the Erase tab in the DU main window.
              4. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
                  and set the Zero Data option to one-pass.
              5. Click on the Erase button and wait until the process has completed.
              6. Quit DU and return to the Mac OS X Utilities window.
              7. Select Reinstall Lion/Mountain Lion and click on the Install button.
              8. Upon completion shutdown the computer.
    *If your computer came with Lion or Mountain Lion pre-installed then you are entitled to transfer your license once. If you purchased Lion or Mountain Lion from the App Store then you cannot transfer your license to another party. In the case of the latter you should install the original version of OS X that came with your computer. You need to repartition the hard drive as well as reformat it; this will assure that the Recovery HD partition is removed. See Step Three above. You may verify these requirements by reviewing your OS X Software License.

  • Can you change your iphone to a new account, without wiping the phone?

    Hi
    I have a macbook pro and an iphone and my mum has an iphone. But the problem is that my mums iphone is hooked up with my itunes account and i want to create her, her own. We use separate laptops, but im sick of not being able to use imessages or icloud, as i dont want out stuff to get merged. Is it possible to do this without wiping her iphone? she wants to keep her notes, message, photos, etc. is it also possible to transfer my itunes music libary to this new account?

    Specifically I'm looking to keep all my photo's on the phone.

  • I want to change my country in my iTunes account

    I moved from Australia to South Africa and i want to change my iTunes account to South Africa. I still have $0.24 credit in my account. How do i zero this so that i can change my country. I dont have an Australian Credit Card anymore so i cant add a credit card to buy an Australian app to clear my credit. Is there any way to get Apple to zero my account balance?

    Contact itunes support and ask.
    Click Support at the top of this page then click the link under Contact Apple Support

  • How can I change my security questions but not knowing them please reply burly bought a gift card, How can I change my security questions but not knowing them please reply burly bought a gift card

    How can I change my security question but not knowing them please rePly quick burley bought a gift card..

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86811)

  • HT3819 can music be shared on  tow seperate Itune accounts but on the same computer. for instance I have puchased a new iphone 5 but it is for work. i dont want to register under my wifes ID, but would like to share the music on hear account only. how can

    can music be shared on the same computer but to two seperate Iphones... with two seperate accounts. For instance my wifes account has all our music/app's for the family including kids. My phone must be seperate for work. How can I get the music we purched to share with my phone on a seperate account?

    Purchases of multple Apple ID accounts cannot be merged as noted here >  Frequently asked questions about Apple ID

  • I got a first generation IPOD TOUCH for my husband and want to take some songs From my Computer that is hooked up to MY newer IPOD (not Touch, just IPOD)  Is it possible to take the music from my ITUNES account and add the his IPOD Touch without changing

    I am trying to take songs from my PC AND My Itunes account and send them to my husband's IPOD TOUCH First Generation BUT I don't want to change my whole ITUNES account that is already on my computer.  When I plug HIS Ipod Touch into the PC, my ITUNES account wants me to CHANGE the DEVICE Name on the account and I don't want to do that.  I only want to share SOME of my songs on my Itunes account and send them to h is IPOD TOUCH?  Is this possible and HOW!  Thanks a ton!!!  I "checked" off the songs that I want to send but that's as far as I get before it asks me to change the Device Name?

    Is his iPod usually synced to a different iTunes library/computer?  If so, that would explain the message iTunes is giving you.  An iPod is designed to sync with only one computer/iTunes library at a time.  If you try to sync it with a new library, the iPod's contents will be erased and replaced with what is in the newer/different iTunes library.
    So if there is content you would like to add to his iPod, simply transfer it from your iTunes library to his.
    B-rock

  • I have the same itunes account on two different devices with different information.  how can I merge the two?

    I have an ipad which was synced with an old computer.   I have moved everything to the icloud from my new computer and iphone besides what is on the ipad.  The itunes account is the same, just different info on the two.  How do I merge them? 

    Hello there, Shininglight66.
    It sounds like you're asking how to get content on the iPad transferred down to your computer. The following Knowledge Base article should help out with that issue:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    http://support.apple.com/kb/HT1848
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

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