HT1918 I can't change my country/region with iTune and therefore can't change my method of payment. Help.
I can't change my country/region on iTunes and therefore can't change my payment information. I've moved from Canada to Australia and am now using an Australian credit card.
On my device I've gone into settings>iTunes &app store> Apple ID > view Apple ID > country/ region > change country/region. When I try tapping on this last icon, nothing happens. It doesn't give an option to change.
I've also updated my address with apple.
Hey there Sheava,
It sounds like you are trying to change your country in the iPhone settings but when you get to the last step, nothing happens. I would start by closing all the running apps on the phone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and try changing the country again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, try signing out of your account in settings, then restart one more time, sign back in and try to change the country again.
Thank you for using Apple Support Communities.
Cheers,
Sterling
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