I can't delete my old iCloud email

How do I change my iCloud email? It won't let me delete my old email because it requires a password that I no longer have and the email address does not exist anymore.

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

Similar Messages

  • How can I delete my old iCloud account cause I forgot my password and my email has been block. Please I need help urgently

    How can I delete my old iCloud account cause I forgot my password and my email has been block. Please I need help urgently

    Contact the Apple account security team for assistance resetting your password: Apple ID: Contacting Apple for help with Apple ID account security.

  • HT5312 My email associated with my iCloud ID has been deleted and my birthday is wrong in the system for the security question. Therefore, I can't delete my old iCloud ID in order to have my new ID on my phone.

    My email associated with my iCloud ID has been deleted and my birthday is wrong in the system for the security question. Therefore, I can't delete my old iCloud ID in order to have my new ID on my phone. HELP!

    If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT204053 how can i delete my old icloud account from my iphone

    how can i delete my old icloud account from my iphone

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • HT4759 How can i delete an old iCloud account and start using my own using my Apple ID? If I don't have the old password??

    How can i delete an old iCloud account and start using my own using my Apple ID? If I don't have the old password??

    If your device is signed into an old iCloud ID that is an earlier version of the ID you want to sign in with, do the following:
    If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • I can't access my be iCloud on my iphone because I can't delete my old iCloud from my iphone bcause I forgot that password, I can't access my be iCloud on my iphone because I can't delete my old iCloud from my iphone bcause I forgot that password

    I can't access my be iCloud on my iphone because I can't delete my old iCloud from my iphone bcause I forgot that password, I can't access my be iCloud on my iphone because I can't delete my old iCloud from my iphone bcause I forgot that password.  I'm trying to delete my old iCloud from my iphone but I can't because I forgot the password. I've tried different passwords and I tried the forgot my password but I never received an email
    I need this fixed so I can purchase my new iphone and have all my updated contacts in my new iCloud
    I can log into my iCloud but the old one is still on my phone
    Help

    What do you mean by "renamed" the account?
    Have you went to Settings>iCloud and deleted the account from the iPod and then signed back in with the "renamed" account?

  • How can I delete an old Icloud address to stop my Iphone 4gs from constantly asking me to sign in.I do not have an id or password to enter and delete?

    How can I delete an old Icloud address to stop my Iphone 4gs from constantly asking me to sign in.I do not have an id or password to enter and delete?

    Hi Peter, unfortunately you have to delete the account. If you don't remember the password anymore, then please go to https://iforgot.apple.com/ to reset the password.
    With kind regards,
    David

  • HT4864 How can I delete / close my iCloud email but not my iCloud account

    How can I delete / close my iCloud email but not my iCloud account

    On your iOS device, go to Settings>iCloud and turn Mail off.  On a Mac, go to System Preferences>iCloud and uncheck Mail.

  • How can I delete an old iCloud account for which I do not remember the password?  The email address linked to that account is no longer active.

    The email linked to that account is no longer active.  How can I delete this old account and use a new one?

    Although your profile says you're running iOS 5.1.1 it sounds like you're running iOS 7 (otherwise you would not need your password to delete the old account).  Assuming that's true, and your iCloud ID has changed but you need to delete the old account in order to change to your new one, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can I delete an old icloud account that is under an old email account

    deleting an old icloud account

    If your device is signed into an old iCloud ID that is an earlier version of the ID you want to sign in with, do the following:
    If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • Can I delete my old icloud back up if I have a new iphone with the same info on it

    I recently got a new iphone because my old one was acting up.  icloud is saying I do not have enough space to do a back up.  Can I delete my old iphones back up and just have the one back up for the new iphone?

    Yes

  • How can i delete an old icloud account for which I do not have the password

    I changed my iCloud and iTunes account on my MAC AIR to a new ID (successfully).  The iTunes account on my iPad Air was also updated, but I can't change or get rid of the old iCloud account on my iPad and I don't know what the old password is for the old account.  How can this account be deleted off my iPad, please help!

    If your device is signed into an old iCloud ID that is an earlier version of the ID you want to sign in with, do the following:
    If you are using iMessage and FaceTime, make sure you are signed into these services with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless you are using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • How can I delete an old iCloud ID on my mac?

    Hi,
    I changed email addresses around a year ago and have just noticed that my old email address is the default account name for my iCloud account on my iMac.
    I'm locked out of making changes to this account -- I'm getting a message that it's been disabled for security reasons. Problem is, I can't log in at iforgot.apple.com because a) the email address is no longer working, so I can't access a change of password that way and b) the account doesn't seem to recognise my date of birth (clearly i must have entered it wrong when I first registered)
    I'm registered with a different iCloud account on my iPhone, but I'd like to be able to sync the two devices. Is there any way of deleting the old account and changing it to my current one without going through iforgot.apple.com?
    thanks
    James

    Hello James,
    Thank you for using Apple Support Communities. 
    If you are unable to make changes to an Apple ID because it has been disabled for security reasons, the following article will provide suggestions to regain control of the Apple ID. 
    If your Apple ID has been locked - Apple Support
    REgards,
    Jeff D. 

  • How can I delete my old iCloud AppleID?

    How can I delete/change my old iCloud AppleID? I keep getting these annoying sign in to iCloud pop-ups on my iPad. I can't remember the password etc (security questions). And the AppleID/email I want to delete/change is no longer active so I can't retrieve my password via email. Any help would be much appreciated.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • How can i delete my old iCloud id when my old apple id no longer works?

    I am helping my grandmother set up an apple ipad. i need to fix her iphone because we had changed her id to match with her current email address because the old one doesn't work anymore. What do i need to do to get the old icloud off her phone so that i can put the other one on? Withought having to use her old unusable apple id?
    allene2406

    Did you update your Apple ID, or did you create a new one? To change the Apple ID signed in on the phone, see this support document. http://support.apple.com/kb/HT1311
    If you purchased apps under the old ID, they are forever locked to that ID. You will need that information to update the apps, or you will need to delete them and redownload them.

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