I can't load itunes?

I am having difficultly installing the newest software update

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Similar Messages

  • HT1926 Help,can't load itunes on my new windows 8 laptop?

    Help, can't load itunes on to my new laptop, which runs windows 8. Any ideas?

    i get the same but when it eventually gets to 100% i am then told that my pc doesnt support the itunes app. not good when just bought this laptop and this totally useless operating system

  • I can't load itunes or download quicktime!!

    When I try to load iTunes, I get this error signature:AppName: itunes.exe      AppVer: 6.0.0.18      ModName: unknown
    ModVer: 0.0.0.0      Offset: f4800000
    The following files will be included in the error report: C:\DOCUME~1\Owner\LOCALS~1\Temp\WERC6.tmp.dir00\appcompat.txt
    And I get this error whenever I try to download Quicktime:
    Error number: 0x80040707
    Description: DLL function call crashed:QTInstallCode.QuickTimePostInstallProc
    Setup will now terminate
    All this has happened just after I got an ipod issue whenever I connected my ipod, my pc just froze and I needed to reboot it. The ipod is ok now, but I just can't load itunes or quicktime. It is driving me mad!!

    hi Jamie!
    Error number: 0x80040707
    Description: DLL function call crashed:QTInstallCode.QuickTimePostInstallProc
    okay, head to our research thread on the 0x80040707. the way to use it to troubleshoot is to go to the case studies in messages 3 through 3.x to 4, and attempt to adapt one of those techniques to your circumstances. if you've got multiple user accounts on your PC look especially closely at the dpants, Cody S and Melissa case studies:
    b noir, "is the text associated with "0x80040707" significant?", 11:38am Jul 24, 2005 CDT
    keep us posted.
    love, b

  • Tried to upgrade to new itunes and now can't load itunes or quicktime

    HELP! i tried to upgrade my itunes. This upgrade was totally successful. I then had another problem on my computer so i tried to restore my computer to an earlier timepoint. Since I have done this, I can't load itunes or quicktime. I have tried to uninstall the programs and reinstall them but it still doesn't work. I get an error message on quicktime:
    failed to initialize- error-2095
    The itunes error message reads :
    iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
    Help- I am going insane with this!!!

    I followed a link and somehow ended up at this post from Mike Hogan3 and combined it with something else I came across. This is what worked for me!
    1)Follow his suggestions for removing quicktime and itunes (at the end of this message).
    2)Then reinstall iTunes from:
    http://www.apple.com/itunes/download/
    3) Then install QuickTime Standalone Installer from this page (located in the middle right of the page- don't install the one with iTunes!) http://www.apple.com/quicktime/download/win.html
    Hope this works! It did for me!
    Posts: 15
    Registered: Sep 26, 2005
    RE: QuickTime Installation FAILED!! "Error Code: -1"
    Posted: Nov 6, 2005 8:51 AM in response to: Adrian Koo Reply Email
    This might not be exactly the same problem but lots of people (myself included) had problems after installing iTunes 6.0. I did the following and it finally installed correctly.
    I went to
    http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
    and downloaded the Cleanup utility near the bottom of that page. When it installs on your machine it will scan your computer for every installer every ran on you're machine. Only select iTunes and Qtime and delete those 2 installers. Then I went to add/remove programs and removed iTunes and Qtime. Prior to this Qtime would not unistall but now it did. Funny thing was there was no prompting by windows once I hit "remove/repair" in the "add/remove programs" function.
    Then rerun the iTunes 6.0.1 update. That had been failing to install Qtime prior to this but now it installed and I see all my music again and iTunes works. Let me know if this does the trick, I hope so.

  • I changed my AppleID password this morning and now I can't load iTunes gift card numbers to download music. The system keeps taking me to the account screen to verify payment info. When I click on DONE, it takes me back to the password screen.

    I changed my AppleID password this morning and now I can't load gift card numbers into iTunes to download music. The system takes me to the account settings screen to verify those and when I click on DONE, it takes me back to the password screen and I start over. This becomes an endless loop. What now.

    Greetings Ron,
    After reviewing your post, I have located an article that can help with gift card issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you can't redeem your iTunes Gift Card or code
    Contact iTunes Store Support
    If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
    Go to the iTunes Store support page and choose your country.
    From the menu on the left, choose Contact Support.
    Click Contact iTunes Store Support.
    Follow the instructions.
    iTunes Store Support might ask you to send these things:
    Image of the full front and back of your gift card
    Sales receipt showing when your card was purchased
    Serial number from your gift card
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • Can't load itunes on windows 7.  Received Apple update and something went wrong.  Now it won't install from the apple website at all

    Apple sent an update to itunes program and it didn't complete installation correctly.  Now I can't load it and get a consistent error message and the iiPhone can't sync without itunes installed.  Anyone able to help with this?

    Now I can't load it and get a consistent error message
    What does the error message say? (Precise text, please.)

  • Can not load itunes on windows 7

    hi
    ican not load itunes 10 on my lap top it give me a message wich is not windows program check with soft weare company to valid

    Hi marrs237,
    Thanks for using Apple Support Communities.  This article has some steps you can take if you are experiencing launch issues with iTunes:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Cheers,
    - Ari

  • Bought a new computer w/ Windows Vista.  Can't load iTunes

    I just bought a new Dell XPS w/ Windows Vista. I cannot load iTunes. I've deleted and reinstalled several times, but each time, when I try to open iTunes, it tells me that "iTunes has encountered a problem and needs to close." Help?!

    While playing with the pre-release versions of Vista I had numerous iTunes problems though I could get it to run. Just not reliably. Since Vista was just released, and that just for businesses officially, we'll just have to wait for an update. Remember, Zune software doesn't work on Vista either.

  • I can't load itunes to my windows 7, i get an error 7 (windows error 127) everytime i download an itunes and try to open it.

    i have a windows 7 and was trying to upload iTunes, i get the error 7 (windows error 127).  I had itunes before but i tried to upgrade it, not i can't even load back an itunes, can anyone help?

    Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer file from your downloads areas for your web browsers and download a fresh copy of the iTunes installer file from the Apple website:
    http://www.apple.com/itunes/download/
    (The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
    Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
    If you still have the same error messages cropping up, then try the procedures from the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • Help!!!! have a 1st gen shuffle and windows xp can't load itunes music to my ipod get error50

    Help downloaded i tunes 10 awile ago and now can not get music to load to my ipod from my itunes library...used utility reset to restore to factory settings and still get error 50. Updated to 10.4.1 last night and still getting error 50 I have windows xp and need help on what to do next!!!!!!

    If you took the backup of your music that you made from the old computer and compiled the iTunes folder to the new computer your iPod would think it was syncing to the same iTunes Library (it can only sync to one library on auto sync) and would add the music you purchased.
    Sounds like you didn't have a backup file. You need to put all the music you had on the old computer on the new computer and then sync it. If it was music you purchased from iTunes download it again, there is no charge. If it was music you ripped from CDs then rip them again. If you don't want to download or rip them again then buy TouchCopy and move the music from your iPod to your new PC iTunes library then sync again.
    By the way this is a user-to-user technical support site, I don't really care whether you buy music from iTunes or not.

  • Upgraded to iOS 7.0.2 on my iPad 4, can't load iTunes !

    I had to remove my Music in iTunes to load iOS 7.0.2 to have enough space.  I loaded I've 7.0.2 and then tried to sync my music back to my iPad 4.  Try as I might I can't bring my music back to my iPad.  Help!

    Yes iMessage was barely working before (resetting network settings is what got it sort of working), but after 7.0.3, it's more broken than ever. I can't send ANY texts to iMessage users, even if iMessage is shut off. I tried resetting, I also tried resetting network settings again, but nothing has helped. It won't let me activate it.
    FindMyFriends keeps giving me a prompt to connect to iTunes. And no matter how many time i click OK, it just keeps popping up. I have to try to click my way out of it faster than the prompt appears, or i just get stuck in an endless loop. And with how slow iOS 7 is on an iPhone 4, it's a bit if a challenge.
    This is the first time I'm actually ready to start looking at other phones, these problem have been BEYOND frustrating.

  • Can't burn cds to library, can't load itunes store, can't recognize ipod

    I downloaded the new version of itunes and now it doesn't work very well....
    1. I could not burn the a brand new cd into my library, the process was stuck "connecting to gracenote"
    2. My itunes store will not load
    3. my ipod is not always recognized by the computer
    How do I fix these problems?  I tried to reinstall itunes, but that didn't seem to work.

    I'm assuming you have already resolved the issue, but if you have not, I would recommend that you uninstall iTunes completely and remove anything related to Apple on your computer including Quicktime. See this post for what you need to remove: http://mismike.blogspot.com/2008/03/itunes-wont-close-on-windows-xp-sp2.html. Good luck.
    -NKA

  • Can not load itunes on Windows 7 ? Error message says, Apple Application Support is required to run itunes. Please uninstall and re-install. "  This does not help.

    How can I solve this issue?

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Can't load iTunes on my Win7 64 bit PC

    I've got a Win7 PC OS and 64 bit machine.  I keep getting a 42404 code when I try to download iTunes.  I can't download Audible books to my iPod Touch.

    bump

  • I can't load itunes on my computer. Error says mcvcr80.dll

    Ever since iOS7, my calendar won't sync with my iphone. I tried uninstaliing itunes, bu now I can't reinstall it due to error msvcr80.dill not being installed. It gets all the way to install, than just saysthere were some errors.

    Solving MSVCR80 issue and Windows iTunes install issues.

  • HT1473 My HP computer has gone Kaput completely can I load itunes from my Iphone, Ipod touch or Ipad

    I cannot retrieve anything from my old HP computer I have downloaded ITunes but I do not know how to download my Library
    I only have my IPhone Ipod and Ipad with my music on I have tried to use those without any luck to my new Dell computer can
    anyone help me

    See Recover your iTunes library from your iPod or iOS device.
    tt2

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