I can't log in to face time and imessage with my apple id

i can't log in to face time and imessage with my apple id

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

Similar Messages

TS1702 i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

i have an issues everytime i put my apple id and password to face time and imessage he said verifying and he goes back to where u should put ur password and wont check mark the mail and i create a new apple id the same what should i do ?

TS4268 I need help getting my face time and imessage to work.

I need help getting my face time and imessage to work. It is saying wating for activation. I just got my iphone 5 2 days ago. I have reset it from the phone and from itunes on the computer, made sure I'm attached to wifi.

The 3 basic troubleshooting steps are these in order: 1. Restart your iphone 2. Reset your settings/iphone 3. Restore your iphone. Since your iphone is only a couple of days old, you should backup your device before restoring. If you don't have anything on your iphone that you care to lose, then simply restoring without a backup is fine. A quick reset of pressing the sleep/wake button (top of iphone) and your home button simultaneously and holding it until the silver Apple logo appears.

Dear all, After Software Upgrade too iOS 6 , Face Time and iMessage is Not working anymore. E Mail is working. Any Ideal what to do. Kind Regatta from Hamburg Germany

Dear all, After Software Upgrade too iOS 6 , Face Time and iMessage is Not working anymore. E Mail is working. Any Ideal what to do. Kind Regards from Hamburg Germany

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
 Cheers, Tom

I BOUGHT A NEW IPHONE6 I AM HAVING PROBLEMS CONNECTING TO FACE TIME AND IMESSAGE

i need some help.
i am not able to access face time and imessage from my new iphone 6. took phone to my carrier they said all i needed to do was turned off my imessage from my old phone witch i did, but a message comes everytime i want to access face time and imessage.
message say
an error occurred during activation. try again.
another message
could not sign in. Please check your network connection and try again.
my carrier advised me to call or speak directly to Apple support

Who is your carrier and what country are you in?

I have upgraded to IOS 7 and now I wish I did not as I have lost face time and iMessage and they would not get activated no mater what I have tried .it seems they are trying to get connected but are unable to do so.

I have upgraded to IOS 7 and now I wish I did not as I have lost face time and iMessage and they would not get activated no mater what I have tried .it seems they are trying to get connected but are unable to do so.
It is becoming frustrating to try to get it activated .
I do not know how to get it activated when it keeps informing me that there is no net work connected
Could not sign in please check your network connection and try again.
For both iMessage and FaceTime .
Any radical solution that you have will be appreciated as it is becoming frustrating .

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. Also, if you have IOS-7, read this.

Attempring sign in to face time and imessage.

attempring sign in to face time and imeaasge and i keep getting Could not sign in please check your network connection and try again. I have reset my password. Gone into account settings and changed payment option as was recommended on one site.

I tried all the things it said and still no luck?? like I said I did the same for my two boys so I know it should work, do i have something clicked wrong somewhere else? I cant figure it out?? i tried to change the apple id and no luck???

HT204380 Why cant i log in to face time or imessages ?

Why cant i sign in to i messages or face time?

This is iPhone forum, creating a thread in the right forum will get better results.
You need an Apple ID with a valid e-mail address.

When I log in to face time and submit my email-address I get the message that the email-address is already used by another apple id - what's the problem?

after signing in in facetime with my apple id I'm asked to submit an email-address
when I use my email-address of my apple ID I get the information that this email-address is
already connected to another apple ID and the login is refused
what's the problem

Hi and thanks again for trying to help.
Definitely works ok from pc.
Have deleted and re-established account a few times now but still the same.
I have actually given up and added gmail account which is working fine.
Sends and receives no problem.
Bloody bigpond....
We are not remote at all. Sitting in the fantastic Pavilion Hotel in Phnom Penh. Another couple here having trouble but not bigpond. Hotel staff have tried to help but to no avail.
Giving up and stick with gmail until we get home then start trying to get resolution.
Problem actually existed on a personal wi fi network in Melbourne before we left so I should have tried to resolve it then.
Thanks again for suggestions.
R

My ipad 2 is into day 2 of "repair". Face time and imessage

I'm not the only ipad 2 owner with facetime faults and imessage problems. Its just plainly a question of poor build quality. Support sent me to a local third party service centre and they may charge a fee. Its costing me lots of cash and I am not happy to say the least. I'm concidering my options and depending on what the repair centre say, I will then decide what to do.

Facetime requires wifi so its possible you have a firewall issue (or a porting issue if behind a NAT firewall at your router)- the fact that you can call your fiancee straight back seems to indicate you are using a port that is still open - but after it closes you cannot initiate a call yourself. Routers have many strange behaviours, one of which is to allow bidirectional communication when communication is established in one direction to start with - incoming or outgoing. Check your router help to see if you had to set up port forwarding to allow traffic in on a specific port - then check you have the same port configured to allow outgoing - sometimes you have to specify both directions so traffic can initiate in both directions.
http://homepage.mac.com/car1son/static_port_fwd_portfwd.html
http://support.apple.com/kb/TS1629
Will help you check/setup having referrred to your routers documentation.
iMessage runs in the default account (normally the Appleid email address you set up your id with)
It may help if you go to
Settings\Mail, Contacts,Calendar then click on your email address that you use for iMessage - this will be one listed in Settings\Messages - Receive At field.
In the email Accounts section look up the .me.com server for smtp - make a note of the settings
navigate to your own email address you use for messaging and on the email account details page click on SMTP - then add server, and then add the smtp .me.com details.
Whilst in settings\Mail,Contacts,Calendars - under Accounts check Fetch shows Push, click on it and check through all the available options for email are set to Push wherever possible and fetch is set 15 minutes for the fetch cycle.
not all email servers will support push - if you use a server through some emails they will default to using the fetch cycle - I suspect from what you tell me that is what is happening.
The Apple .me.com server supports Push (unless you turn it onto fetch or manual - so associating this smtp server with your ordinary Receive At email address may help to resolve messaging delay issues.
Have a trawl through the info here, let me know how you get on.
Also if you have not already done so, can you add, iMessage and facetime to ON in your notification centre - and set the Alert style to Banner for me. Turn restrictions off altogether while we test your configuration. I would also like to know if you can swap your ipad with your fiancee's at some point so that you are using different ipads against your own home netowrks - this may help isolate issues with either home wifi connectivity or idevice.
Regards, Ct

TS4268 What happens when you cannot turn face time and imessage off because there is no button on your ipad 3

I have just read the troubleshooting for activating facetime and i message and they say to turn off facetime and imessage but what happns when you dont have that button????

You can try both of these suggestions, but in the first one, you shouldn't even see the FaceTime app on the screen and I assume that you do see the app on the screen, but try it anyway.
Settings>General>Restrictions>FaceTime. Make sure that you did not restrict FaceTime.
Settings>General>Reset>Reset all settings. You will have to enter all of the device settings again in the settings app, but that returns all of you settings to factory condition. It will not delete any data.

I can't log in to Face Time on my IPad. Help?

I get to the verifying notification and then it just goes back to the beginning. My password is correct. I've tried turning it all the way off then on again but it didn't work. Please help.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
 Cheers, Tom

TS4268 Hi I can't set up my face time or iMessage but everything else is set up password wise

I can't turn on my FaceTime or iMessage yet everything else works

LaPastenague is correct in saying you need to setup the Time Capsule in bridge mode. It sounds like you are using a modem router combo.
Just get a regular ethernet cable(same as a "patch cable") and connect it from the LAN port on the modem to the WAN port on the Time Capsule. Go through the setup as normal and if it asks you to put it in bridge mode do so. (if you are using Mac OS X 10.6.8 or earlier it will prompt you for it. If you are using a Mac OS X 10.7.5 or later it will automatically put it into bridge mode if it is receiving a private ip address).
To verify bridge mode:
10.6.8 or Earlier: Airport Utility > Select Time capsule > Manaul Setup > Internet Icon Along the top > Internet Connection Tab > Connection Sharing. If it says "Share a Public IP" Switch it to Off(Bridge Mode)
10.7.5 or Later: Airport Utility > Click on the Time Capsule > In the window to the right of it click "Edit" > Network Tab > Router Mode. If it says "DHCP and NAT" switch it to Off(Bridge Mode)
Hope this simplifies things....
Jesse

Face time and iMessage not working

i can log in to the both apps ....but wenever i try to call in facetime ..it shows call failed ..wen i message to anyone in imessage ...it shows i need to log in ...but i already logged in ...please help me ..:(

For a better response you probably need to be posting this in either the Aperture or Facetime threads.

TS4268 I was able to use face time and IMessages and now I not I have tried everything to get it to work I think and I know my apple I'd is right I try resetting and more please help

someone tell me how to fix it

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*http://support.mozilla.com/en-US/kb/Text+Zoom
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**More info on NoSquint: http://urandom.ca/nosquint/
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Not related to your question, but...
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I can't log in to face time and imessage with my apple id

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