I can't open email attachments on my ipad that have an arrow on them. Those with a W open just fine. Also can't open jpeg files-- they also have an arrow on them. Any ideas?

Hi, I can't open email attachments that have an arrow on them. Attachments with a W (windows) open just fine. I have an ipad 3. Thanks for any ideas.

Attachments that show as a bold downward pointing arrow in a gray rectangle in a dotted box have not yet been downloaded to your phone (usually because they are large). Tapping such an icon should download the attachment if you are connected to the internet and your mail server is reachable. Once downloaded, they should appear as normal (which would depend on the attachment type).
This is the "Using iPhone" forum, so I said phone, but the same applies on an iPad.

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After update I am no longer able to open email attachments by just clicking on the attachment. I now have to click control and then click open linked file. How can I open attachments by simply clicking on them?

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according to MS KB article:
http://support.microsoft.com/kb/278061
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Quit Mail and restart.
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Boot to the Recovery HD:
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OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
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RNORTH
''I solved the problem by doing an uninstall and reinstall of Firefox ''
Glad that worked for you. <br /> Whilst posters in this thread have the same broad and vague symptom the cause may vary. Reinstalling Firefox may be overkill for this type of problem, and a simple reinstall is often not a very good solution to anything.
Walter & the sign out solution.<br />Probably a quick and simple trick if it works. The clear cache and site cookies suggestion in the second post of this thread is probably a more reliable method of doing of solving that sort of issue.
== ''';-)''' ==
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Threads often had suggested solutions along the lines of
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I can't open email attachments on my ipad that have an arrow on them. Those with a W open just fine. Also can't open jpeg files-- they also have an arrow on them. Any ideas?

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