I can't open illustrator files as an error message says 'file contains conflicting spot colour information...' then closes, how do I resolve this?

The full message reads 'The file contains conflicting spot color information. Spot and process colors cannot share the same name. Please resolve the spot color conflict and try reopening this file.'
The problem is the file just closes after that. If anyone has had this problem before and managed to resolve it, please please help!

This turned out to be a links issue. One of the psd's had corrupted. In the end we found out by making sure the file couldn't connect to the links in the illustrator document allowing it to open in the basic vector format. We disconnected from the network, another way would be to move the links folder. Once the file was open the links could be deleted/replaced seems it didn't close the file straight away.
I hope this helps anyone else that has this problem, there really wasn't much information on it, especially not up to date information.
Vicky

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I can't open illustrator files as an error message says 'file contains conflicting spot colour information...' then closes, how do I resolve this?

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