I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help

I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.

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Frozen app...or won't open..have deleted..reinstalled...still nothing..have done upgrades...deleted..re installed..nothing..any help

Frozen app..or won't open..have deleted, reinstalled, etc

See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

TS1702 My iPod 5 will not download instagram or kik. Have deleted them off iPod and iTunes but it will not let me download from itunes

I got a new iPod 5 and when I transferred info from old iPod I can no longer download instagram or kik

What happens when you try?

HT201210 I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup and can't loose pics of my kids birth and birthdays...

So tonight I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup because my computers hard drive crashed (luckily the pics were on the phone) and now after updating like apple said I should it wants me to wipe my phone... I can't loose pics of my kids births and birthdays... I tried the holding buttons and letting off to exit recovery mode with no success... I don't know what to do but I swear if apple makes me loose the priceless pics of my kids I will never buy any apple device ever again... and I will make sure no family or friend ever does either... there has to be a way somehow.. some data recovery some program... I dunno if tinyumbrella can exit it for me without hacking or jailbreaking (which I don't dare/want to do) but i need a solution. I have researched this for hours and hours with no solution so far. If I have to pay $$ for it fine I will but after I recover my data that way I will be going to samsung... anyone with a solution would be greatly appreciated... any solution...

that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)

Games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized-.Go to the ITunes Store and Authorize this computer.

FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
I have inherited my wife’s Laptop a:
SONY VIAO
MS Windows XP Home edition V 2002
Service Pack 3
ACPI Uniprocessor PC
Owner dvkpqpg2.
ITunes 11.01.1.12 updated 12/8/12
I am both a PC and ITunes Rookie.
I have some MAC experience and presently use a:
Mac Dual PowerPC G5
OS 10.4.11
2.5GB DDR SDRAM
ITunes 9.2.1
ITOUCH MC011LL
64 GB----57 GB avail
iOS 5.11
IPAD MC954LL
iOS 6.0.1
16 GB----37 GB avail

If you want the ability to add music from multiple libraries see this thread.
If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
tt2

How do I keep my downloaded content on my iPhone 4 when connectng to iTunes? It says erase and sync. I want to keep what I have downloaded, and manually manage contend on iTunes. Can I do this without it saying erase and sync?

How do I keep my downloaded content on my iPhone 4 when connectng to iTunes? It says erase and sync. I want to keep what I have downloaded, and manually manage contend on iTunes. Can I do this without it saying erase and sync?

No backup? Never a good idea to not maintain a backup of your important data. If you do not have a backup, follow these instructions:
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you formatted your computer, your phone, will see your computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an ipod/iphone is connected under preferences in itunes(under the edit menu).
2. Make sure you have one contact & one event in whatever supported applications you use for contact & calendar syncing. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, itunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
That's as good as it gets without a backup of your itunes library and other important data..

Never once has my phone updated without deleting everything. It says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. I can't call for help because my phone is frozen on the screen with iTune

Never once has my phone updated without deleting everything. It says "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes. I can't call for help because my phone is frozen on the screen with iTunes. On line live chat won't chat until I give them my serial number which I can't get to because its frozen and can't call for the same reason!! Omg! Someone please help me!?

Morning AppleHlumamkhululi,
Thanks for using Apple Support Communities.
In most cases, the connected iPod needs to be restored.
For more information on this, take a look at this article:
iTunes has detected an iPod in recovery mode - Use iTunes to restore
http://support.apple.com/kb/ts1456
Best of luck,
Mario

I deleted by accident an avi file from my ipad. I'm not close to the pc where I can connect to my itunes. How can I retrieve it? Ipads don't have trash cans?

I deleted by accident an avi file from my ipad. I'm not close to the pc where I can connect to my itunes. How can I retrieve it? Ipads don't have trash cans? Thank you in advance!

You can't. You'll have to connect to your PC.
 Cheers, Tom

I can't log into itunes. I first established my account on a Macbook, but now I am on a PC. I downloaded the software for a PC, but I still can't log in.

I can't log into itunes. I first established my account on a Macbook but am now using a PC (Dell XP). Can you help me?

HI,
The Apple IDs from @mac.com and @me.com (Older MobileMe and more recent iCloud Names) are also Valid AIM Screen names.
Any other sort of Apple ID is not a Valid AIM Name.
A Google ID that is associated with Google Mail Account (And has "Talk" enable on your Google Settings) can be used in iChat as Jabber Name/ID. (Google Run Jabber server).
Jabber and AIM are different IM Services and it is not easy or straight forward to add Buddies from one Service to the Buddy List of another. (As A Starting point consider it "impossible")
iChat 4 and 5 have links to the registration page of @Mac.com here with a "Get an iChat Account" button in the add (Account) screen (You select @mac.com or MobileMe and then press the Button - Choosing AIM and then pressing the button used to lead to the AIM registration page but AIM moved their page).
Apple IDs can be any valid email (or an @mac.com or iCloud registration)
Therefore you could make a Google ID into an Apple ID.
However this will not be a valid AIM Screen Name the way @mac.com or MobileMe/iCloud ones are.
Valid AIM Screen Names in Table (pic)
7:46 PM Monday; December 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

What can i do,i can't make an itunes account, what can i do,i can't make an itunes account

what can i do,i can't make an itunes account, what can i do,i can't make an itunes account

I used iTunes for a long time, without registering an account. I used it to listen to Podcasts. Sure, once in a while it came up and asked me to create an account, but I didn't do it.
So you don't have to have an account to use iTunes - unless they have made some kind of change in the way iTunes 7.2 handles this.

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

In iTunes under my device, under the apps tab, Why are all the options shaded out? I cannot make any changes, select any apps or do anything with the apps. I was able to load a few apps and sync but cannot sync anymore to my phone.

Hi,
( I search for iChat questions when I have finished in the iChat Forum)
So the menu bar reads iChat, File, Edit, View, Buddies, Video, Window and Help
There is no Buddy List open.
There is no other window for iChat open.
In the iChat Menu you only have access to Status.
Is an item ticked in the list ?
Is this a green (Available item) or Red ( an Away one) ?
Can you access the Accounts option ? (Sitll in the iChat Menu)
Is anything in here ticked ?
In the Window menu any Logged in account should appear in the list (Between the Next Chat and File Transfer items)
It would be useful to know which version of iChat this is.
If no account is ticked (iChat Menu > Accounts) or not showing in the Window Menu, plus you cannot determine the Status and you cannot access the Preferences then you need to access your Home Folder/Library/Preferences
As the Library in the Home Holder is Invisible in Lion you will need the Finder's Go Menu > Go to Folder option (you can use it in earlier OS versions if you want)
Type in:-
~/Library/Preferences
Find the file called com.apple.ichat.plist
Drag it to the Trash and Restart iChat.
This will lose all the settings in iChat that you have changed from Defaults but there is no way around this.
9:23 PM Saturday; August 27, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

HT201269 I have encrypted back up of my iphone on my laptop, forgotten the encryption key. want to delete the old backup, remove encryption option and resynch with my iPhone in none encrypted. Have deleted the old back up but can't get ride of the encrypt

have an encrypted copy of my iPhone back up on my laptop. forgotten the access code. I have deleted the back up and want to remove the encryption option and resynch with my iphone none encrypted, what are my options other than removing iTune from my laptop and reloading it

1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
iOS and iPod: Syncing photos using iTunes
2)
Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Then on the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
- Settings>iCloud and sign out and sign in with hers
Contnue to use the commpn ID/account for Settings>iTunes and App stores.

ITunes is telling me there is something wrong with my iPhone, what should I do? I have the 16GB iPhone 4 and I bought it 2nd hand with no reciept so I cant send it off. What should I do?

iTunes is telling me there is something wrong with my iPhone, what should I do? I have the 16GB iPhone 4 and I bought it 2nd hand with no reciept so I cant send it off. What should I do? This happens after i updated it and I click sync.

Pilko95 wrote:
iTunes is telling me there is something wrong with my iPhone,
Can you explain exactly what the message says?
Do you have its serial number? If you do, type it in the following web page to determine your service and support options:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If you do cannot find a serial number on the iPhone you can find it stored in your last iTunes backup:
Open iTunes on the computer you used to sync the iPad and select Preferences…from the iTunes menu. (In Windows, choose Edit > Preferences.)
Select the Devices pane. Position the cursor over any of its backups. The iPad's serial number will appear in a popup window.
For a screenshot read: iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Scroll down to:
Additional Information >
Getting the information from your computer >
If you have access to your computer, but not your device

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all he

My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all her apps with my apps on my iPad. I then set myself up as a new user on our computer and tried to sync. I now get the error that my iPad is synced to another library. How can I start over without erasing all my data on the iPad?

Go back to her login. Unless you deliberately erased apps, they should all be there, both yours and hers! Then, you need to set up each iPad separately. You will notice that they have separate names for that very purpose.
There is no problem with multiple Apple IDs on the same iTunes on the same computer except... Apps are permanently associated with the ID that was originally used to obtain them. If you choose to update an app from inside iTunes and you're logged into the "wrong" ID, you must log out and back in again.
On the bright side, you can configure either or both iPads to sync with apps and music and movies, etc. from either or both IDs. Further, if you choose to update the apps from the iPads themselves, there is no need to log out/in. The device handles that. All you need is the correct password. In my case, I use the same password for both IDs to make things easier.

I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help

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