I can't put websites on my bookmarks toolbar

I have a work laptop and every year they clear the memory. When I went to set up Firefox with my bookmarks toolbar, it doesn't work. I have the toolbar, but when I try to drag the website icon to the toolbar, a circle with a slash through it appears - Firefox won't let me. What can I do??

I also had this problem. I suspect that this was caused by some extensions that I had installed. I followed the steps listed at this link (for a completely separate, yet related issue) and found that it resolved it for me:
http://support.mozilla.com/en-US/kb/Toolbar+keeps+resetting?s=reset+toolbars&as=s

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