I can't renew a subscription on iTunes can someone help?
My subscription for my telegraph news paper failed to renew.i went into iTunes to manage my subscription and I tried to renew it, it said I had to re enter my details ,when I went to do that it said there was an error with iTunes and to try later which I did still nothing can someone please help?
We are all users like yourself, contact iTunes customer support for assistance.
Similar Messages
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Please where do u go in Itunes account to edit to cancel a monthly subsription I cannot find the turn off application for auto-renewal thanks can someone help me marina
This is the formal Apple advice on cancelling the auto renewal service.
iTunes Store: Purchasing and managing auto-renewing subscriptions -
please can someone help me to unistall itunes from my laptop control panel, this means it also wont let me install the latest version!
I also have Jolly's problem. I found the iMovie 9.0.9 folder and tried to launch the older version of iMove. It would not launch. I removed all of the iMovie preferences from the Preferences folder, removed iMove 10 from the applications folder, and restarted my Mac. iMove 9.0.9 still won't launch and I can't access my videos created with the older version of iMovie. Is there a way to uninstall iMovie 10 and reinstall iMovie 9.0.9?
I am running Yosemitie on a iMac.
Paul -
I cannot open itunes. When I try, a popup says I need quicktime 7.5.5 but I cannot download it. Can someone help??
Quicktime 7.5.5 can be downloaded from this link.
http://support.apple.com/downloads/#quicktime -
I cant install or uninstall my itunes. I get this error 'the feature you are trying to use is on a network resource that is unavilable' Now ive seen the solutions on here but im using windows 8.1 and none of them work for me. Ive tried all options so please can someone help?
That doesnt work for me. I removed itunes through the windows cleaner method as shown in other posts and re-installed itunes. Now im getting this error
iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 126)
Also my Microsoft office has stopped working after i deleted Itunes which is really strange.
Can somebody provide me a solution please.... -
I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps
Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/ -
When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?
Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
How can I relocate songs from my Itunes? Itunes tells me that the original files can not be found! can someone help?
punzete wrote:
I can't do it that way. I erase these songs from the iTunes Library, but when I sycronize the iPhone, all these songs are copied again to the Library. Isn't there any way to stop that? Everything I buy on iTunes Store through my iPhone cannot be erased from the iPhone?
WHY can't you do it the way 100 million people do it? -
While watching an iTunes movie from my Apple TV, why does my movie stop playing at the 1 hour mark? I'm assuming I have a setting causing this to happen, but I have no idea what setting needs to be changed. Can someone help me?
It's right at an hour (consistently), but the computer goes to sleep prior to that. It's as if iTunes goes to sleep. Also, it wasn't always this way. Originally, the movies played through without interruption. At some point, I guess a setting was changed, and now I only get an hour. Also. My energy settings are set to go to sleep at 10 minutes.
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My hard drive crashed and I restored my computer with my daughter's hard drive (her battery was dead) and I want to install my personal itunes on the new hard drive. I was unable to deauthorize the original computer and I do not know how to reinstall my personal itunes. Can someone help me with this?
Thank you.Without a backup of your "crashed" HD you will have to download your iTunes purchases again. Make sure your restored computer is running the latest version of iTunes.
Here is the procedure for your reference.
On your restored computer, launch iTunes. Click on iTunes Store on the left
On the right you will see this
"Sign in" using the Apple ID used to purchase your songs, then click on "Purchased" (with the orange blob)
On the summary page that appears select the tab "Not on This Computer" on the right.
On the list that appears, select what you want and then click the "Download" button.
When you want to play your newly downloaded music, you will have to "authorize" it. Don't worry about the lost HD until enough of your computers crash that you reach the limit of 5. Then you can "deauthorize all" and re-authorize as necessary.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519 -
Can anyone assist me, because I am about to hurt my lil sister. I purchase a new Ipod touch yesterday and I have not synced it to itunes yet. She attempted to set up a passcode and disabled it. I tried to restore the Ipod but when the passcode came up again I came back to the same thing. Disabled! Can someone help me pleeeease!!!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have imported music from my ITunes in IMovie 11 but I cannot listen it. When I open the editor is ok but I just close the editor the music is muted. Can someone help me?
Thanks in advance.Do you have Logitech gaming software installed on the PC? If so, perhaps try the suggestion from the following post:
Re: Everytime I close Itunes it loads back up -
I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
My Songs in my Ipod Touch 4 is not appearing when I tried to Play it but when i insert to my PC and use Itunes, songs,playlist appears in I tunes.What do I need to do?Can someone help me?Many thanks
Try:
- Another cable
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone showed up just fine on itunes. So did my ipad. Then my iphone stopped being recognized by itunes. Now when I plug it in itunes sees it as my ipad. Can someone help me to get it back the way it should be?
Thanks.Hi, Shadiamond Murray.
Thank you for visiting Apple Support Communities.
Sometimes a simple power cycle of the router can correct the issue that you are experiencing. However, the issue could be a little more complex. Wi-Fi routers need adjustments to settings periodically for optimized performance with the constant progression of wireless device technology. Below, I have included two articles. The first article will cover basic Wi-Fi troubleshooting regarding iOS device connection. The second article cover the recommended settings for current Wi-Fi access points.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Cheers,
Jason H. -
Hi, just upgraded my iphone 4s to ios6. all of my playlists are gone and if i create a new one, i does not appear on my phone. itunes match is activated. can someone help me?
You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.
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