I can't rent movies on itv??

I purchased 2 apple itvs.. One for myself and one for my folks. I purchased these because there are no video rental outlets close to our areas. I installed the unit and everything works netflix, utube, radio. All updates have been done and unit was set up.. I tried wireless which worked fine and later I hardwired it to the router. I have tried to rent movies (this is what I got this for..) All I get is "An error occurred loading this content" I rented The Rite and another movie... I trieds for four nights to play the movie (20 times a night) and I get the same message.. I contacted itunes and they reversed the charges on the movies and recommended that I try again... I tried to rent another movie with the same issues. I have tried to contact support.. They ask me for a serial number and when I enter it, it tells me it is not a good serial number (I assure you this is a genuine apple product) I have checked the number in "general" and on the unit.. I have entered the numbers in lower case and upper case with the same results. It seems the only thing I can use this for is netflix and utube... But my xbox plays netflixs and my Mac pro can do everything else.. Help!
I own iphone, macbook pro 17, and love them...... This itv is irking me...

Good evening "Vazandrew"
I wanted to drop this note and let you know I have upgraded my internet to a faster service. I had a few issues with Telus.. But I was able to fix those issues on my own. I have been able to successfully rent movies and I wanted to thank you for pointing me in the right direction.
I must say I am unhappy with the technical support that Telus and Apple have. And as an trainer and advisor (in another field) this disappoints and fustraits me more, but I am pleased that people can help each other out.
Daniel

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I can´t rent movies on Apple TV I keep getting this message: Verification Required Before you can make purchases, you must go to the ITunes Store on your Computer and verify your payment information.

I can´t rent movies on Apple TV I keep getting this message: Verification Required Before you can make purchases, you must go to the ITunes Store on your Computer and verify your payment information ? Done and still aren´t able to rent.

Hi.
You will need an iTunes acount !! then just log in to it and confirm your card payment details.
I've don the same think!! good luck! it works for me.

I have a iPod Classic 80 gb. Can I rent movies and watch them on it?

I have an iPod Classic 80 gb. Can I rent movies and watch them on it?

If you are positive it's not actually a 5G iPod Video, then you should be able to.
http://support.apple.com/kb/HT1390#
B-rock

Can't rent movies/tv shows on apple tv and iphone

I've just recently updated my apple id to my current email address. All of my purchases show up with no issues. However, now, I can't rent movies or tv shows from my Apple TV and my Iphone (I can purchase music on my Iphone with no issue). I've even performed a restore on my Apple TV with no luck. I can rent them with no problem on my MacBook Pro. I'll wait for the download to complete and AirPlay from my Iphone to my Apple TV. Netflix, Home Sharing and all other services function just fine. All devices are on the same WiFi network as well. Even running the System Status report, everything's in the green. I'm frustrated and lost on how to correct this issue. All seem to work fine before updating my email address which has me thinking there was a glitch with that. Please help!!!

I actually had to go to the Genius Bar to get this solved. They made some adjustment, reloaded iTunes, and then it worked. Sorry, I can't tell you exactly what they did.

HT1657 I live in switzerland and I can only rent movies in german language. Is there a way to change the language to the original language when renting?

I live in Switzerland and I can only rent movies in german language...is there a way to change the language of the movie I rent from Itunes back to original language?

Hi Zanaro,
It is an Apple isuue same as when you want to buy or download from the iTunes store.
I bought and registered (also credit card from Australia) mi iPhone 4s
Now when I came to Switzerland I should have NOT used my Australian details but registered everything here in Switzerland with Swiss credit card and probably a swiss email account.
My problem is opposite to yours, I can only download movies in English!!!!
What Apple could have done at least is give an option on undertittles so at least some movies are understud. It is no problem for myself but when I have friends over that do not understand the language we have problems.
I have had talks in Apple stores in Zuerich also in smaller Apple outlets, they all know about it as it is a common not problem but nuicance with Apples.
I hope I could shed some light to your problems but I think we can only hope that Apple will change theyr attidude to this **** situation.
Pebi

Can i rent movies to my ipad directly

Can I rent movies to my Ipad directly, or do I need to rent through my computer and transfer to my ipad??

Sure. I do it regularly. There is one minor difference...
If you download to the computer, you get to choose which IOS device you will use to watch it. If you download directly to your IOS device (iPad), you've already made your choice.

Can a Rented movie be seen without internet conection?

Can a Rented movie be seen without internet conection?

Yes. An internet connection is only required when transferring a rental from your computer to or from an iDevice. I watch them all the time on my iPad on airliners without an internet connection.

Rented Movie on ITV

If I rent a movie on ITV. Can I pause then continue watching on my MacBook, ie in another room. If not then can I rent a movie on my MacBook, then continue watching it on iTV?

No, rentals made on the Apple TV can only be watched on the Apple TV.
Yes, you can rent from iTunes on your Mac/PC. Rentals need to fully download to the computer before they can be watched elsewhere, but they can be watched by different devices (including different Apple TV's)

Can't rent movies Apple TV not communication iMac Error 5002

So what is going on with iTunes? I tried to rent movies on my Apple TV only to be told that iTunes was not communicating with Apple TV and to try later. Ran diagnostic check on AppleTV and restarted it with no change. Tried to rent the same movies on my iMac and was told to try again later and received Error Code 5002.
I can't seem to go more than a couple of days without some kind of problem with AppleTV and iTunes. I guess it's time to buy a Roku because Apple doesn't seem to want my money.

Yep - I'm having it too. I can purchase all the MUSIC that I want - but when I try to purchase/rent a movie I get the dreaded 5002 error. However, I must say, unlike others here - this is the 4th time in 3 months that I have encountered this error. Very frustrating. Tried to get in touch with Tech Support, but they have no phone number and no chat - e-mail only. And since this is going into the weekend, we won't hear back until Monday. (that's how long it took last time it happened to me on a Friday back in April)
Bummer, makes me wonder why I just don't get a Verizon phone instead of an iPod

ITunes states I can only rent movies from my Canadian account. I am in the US and want to rent a movies on my AppleTV.

I am unable to rent a movie on my AppleTV. I get a statement that I can only rent from the Canadian account, yet I am in the US.
Options?

your Apple ID is bound to the country it is registered.
Your option would be either create an additional Apple ID that is for USA, or change the country of the current one
http://support.apple.com/kb/HT1311
If you decide to change the current ID - you will be prompted to update your billing information, therefore you have to have an address in USA and since you would like to purchase/rent - you may need a credit card that is issued in USA.

Can't rent movies in iTunes 8.2.1 with release of iTunes 9

I started renting movies from the iTunes Store a few weeks ago. Especially when I became aware of the 99 cent movies of the week specials. I have rented about 20 movies in all so far and have enjoyed the feature so far.
With the announcement of the release of iTunes 9 today, I was eager to download the new version to try it out. I discovered on the download page that it does not work with G3 Macs (which mine is.)
Sad but perfectly happy with iTunes 8.2.1, I thought nothing more of it. A bit later, I got the fancy to check the 'Movies of the Week' to see what was new this week. When I tried to rent 'Crouching Tiger, Hidden Dragon', I was told that I could not rent it until I upgraded to the new version of iTunes. Already knowing I can't due to lack of G3 support, I moved onto other movies.
It now appear that if you are running iTunes 8.2.1, you can no longer rent movies from the iTunes Store. I clicked on some 20 different 'Rent movie' buttons and all gave the same result. I had to upgrade to rent it.
Searching the Apple.com site, I came up empty. Checking the web, in general, also yielded no answers. Anyone have any more info about this?

Great news / sad news time...
*NOTE: What I about to say is not supported by Apple as iTunes 9 was not designed to work on a G3 Mac. Your results may vary. Also, always have a viable backup of your iTunes Library before upgrading to a new version of iTunes just in case something happens or you don't like the new version. That way you can revert back easily like nothing happened.*
For those of you still running a G3, you may be able to run iTunes 9. I have a Summer 2001 iMac (DV SE) G3 700Mhz Mac; 16MG GPU. While Software Update didn't show the iTunes update and the download page said it required G4 or higher, I downloaded it anyway and installed it just for kicks. And... so far so good...
It does seem to run a bit slower which is to be expected. It was not made to run on G3 and it is more media intensive than iTunes 8.x but it does work fine and is very, very usable. I was able to rent movies again and just updated both my iTouch and iPhone to 3.1 (3.1.1 for the iTouch)
There are features you won't be able to use due to hardware requirements. In my case, I don't play any video on my computer as any video (streamed or on hard drive) studders and skips too much to be viewable. I transfer all video (music videos, rented movies and purchased movies) to my iPhone and watch it on the TV.
I like the new features and am glad it works. The other sad thing about it working but not being 'officially' supported is that a future update may not work. Now I know how the jailbreakers feel...
But at least I got this far. Yea!
FYI for those out there rockin' the G3!

I can not rent movies on my Apple TV

I had been renting movies without incodent for the past three years or so but now, all of a sudden, can not...I have gone into my iTunes Store account and re-entered my billing info...a dozen times, to no avail...no problem buying music or apps..any help?

mbg81 wrote:
Some movies and tv shows that I purchased on the apple tv will no longer play. The movies and tv shows were watched then removed from the apple tv and stored on my computer because of the settings I had on itunes. I put some of the movies back on the apple tv and now only one, Quantum of Solace HD, works. The other movies and the tv shows give a message apple tv not authorized to play. I can still buy and rent movies on both my atv and computer. There have been no problems with the music that I purchased on either the apple tv or computer. Also the movies and tv shows can still be played on the computer without a problem.
Has anyone else had this problem with their atv? Is there any way to fix this problem?
Yes. I 'm adding this to the many problems I have experienced since the 3.0/3.01 "upgrade", as I have discussed in several threads here. I purchased "Up" last night, and it plays fine on my Mac. However, the Apple TV gives me the "not authorized" message. I rebooted the ATV, disconnected the HDMI, deauthorized/reauthorized my Mac which is streaming my content to the ATV and rebooted. I am running 2.2 (factory restore after the 3.0/3.0.1 fiasco) on my ATV, and iTunes 9.0.2, Mac OS 10.5.8. No success. Quantum of Solace plays fine, but Good Luck Chuck does not. What a freaking nightmare. This is the first time in my LONG history of Apple products that I have even wavered in my support. I used to sell Mac 512s in the 80's, and love the platform, have used Macs ever since. Apple TV is really starting to wear me down. I sincerely hope we see an upgrade soon but I'm really near the end of rope.

How can I rent movies?

I downloaded the new version of iTunes, and I saw a glimpse of a feature called movie renting in the new features list. There is a guide in the manual how to rent movies. But I don't see any movies to rent in iTunes Store. So how can I rent a movie? I live in Finland.

At the moment rentals are only available in the US. The announcement concerning Movie rentals was that they plan to roll them out to other stores later this year. However it's worth remembering that the plan that was announced when the purchased Movies were first introduced in the US was to roll them out to other stores sometime in 2007 which obviously didn't happen. When it will actually happen will obviously depend on film companies and other copyright holders. These are quite often completely different from country to country and therefore all require their own individual contract negotiations.

I can't rent movies now, because I'm getting a message that I need to "go to the itunes store on my computer and verify my payment information. But it is all correct and I don't have any problems buying anything else but movies on Apple TV? What can I do?

Apple can't seem to help me with this verification of payment information message that I'm getting when I try to rent a movie. My payment information is correct, and they don't have any issues billing me for anything else. What can I do?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Updated Apple ID password now can't rent movies

Today I updated my password for Apple ID and iTunes. Now on AppleTV I try and rent a movie and I get a notice to update my credit card information on my computer. I go into iTunes and update the credit card information. When I return to AppleTV I continue to get that same message.
Any thoughts?
Thank you

Hi birchgandy,
Welcome to the Support Communities!
It sounds like you need to confirm or update your Apple ID password and settings.
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
You can change your Apple ID Name at My Apple ID. Click on Manage your Apple ID and sign in with your Apple ID name and password. Click Edit and enter the new information, then click Save Changes. Changes take effect immediately. You can also use My Apple ID to change your personal information, such as your mailing address or email address.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Then restart your iPad and reset it.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
In the Settings app, sign out of your iTunes Store and iCloud accounts. Then sign back in with the correct information.
If the above steps do not resolve your issue, then you may need to reset all of the settings on your iPad:
Reset iPad settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPad9a74dc01
Reset iPad settings. Go to Settings > General > Reset, then choose an option:
Reset All Settings: All your preferences and settings are reset.
Cheers,
- Judy

I can't rent movies on itv??

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