I can't reset my iCloud password

hi,
i'm trying to reset my iCloud password but i'm not getting any mail for reseting my account.
i have iphone 6 and i actually want to change my old iCloud account into my new one and i don't remember the password of the old one and i can't just change the apple ID without entering a password.
please help
thank you!

In that case you're forced to contact Apple's account security team: Contact Apple for help with Apple ID account security - Apple Support

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