I can't seem to get library to load on apple tv even tough home sharing is turned on

Or is there a phone number to call at apple form Canada?  I hate how the site doesn'tlist a number.  Apple makes it hard to talk to someone live.

Hello ahsouji,
The following article provides several options for contacting us, including the phone number for Apple Care in Canada (1-800-263-3394).
Start your support request online and we'll connect you to an expert. 
English: 1-800-263-3394
French: 1-800-263-3394
Contacting Apple for support and service
http://support.apple.com/kb/HE57
Cheers,
Allen

Similar Messages

  • Can't seem to get pass the trial has expired page even though I bought a plan.

    I'm using a macbook. I bought the complete student and teachers package plan, but I don't seem to get pass the trial has expired join now page. Every time I install a software from my creative cloud I get the trial version of the software and for some, it tells me that trial is expired and it gives me two options, one to Join Now (which I've already done; I have a plan) and the other is to license the software, and since I registered online, I don't have a serial number so I don't know from where can I redeem the code. I tried everything, from uninstalling and reinstalling the softwares, to signing in from both the creative cloud software and the online website. I just don't know what more can I do. I bought this plan last night, and I need the softwares urgently.

    Please try below steps
    Launch any Creative Cloud product and click on License this software, Then choose Not my Adobe ID and sign in
    If it is still asking for serial number, then check your hosts file entries once
    Open below link and refer step 3
    Sign in, activation, or connection errors | CS5.5 and later

  • HT5085 I'm a laptop DJ using virtual DJ. My tracks cary from 128 to 320 kbps. So i decided to purchase iTunes Match. After a few hours of matching my library from iTunes I've still got track 128kbps. I can't seem to get iCloud either.

    I'm a laptop DJ using virtual DJ. My tracks cary from 128 to 320 kbps. So i decided to purchase iTunes Match. After a few hours of matching my library from iTunes I've still got track 128kbps. I can't seem to get iCloud either.

    Match does not change anything in your library.  To get the new (uograded) copy for songs that match, you have to delete the original and download the matched copy.
    See more info here:  http://support.apple.com/kb/HT1711

  • HT3180 Ok, I got the Apple TV all hooked up. Im pretty handy and have a lot of experience putting electronics together, but this one has got me. I can not seem to get it to connect to my iTunes. Probably something running in the background.

    Having problems with Home Sharing with the WiFi. Can not seem to get the Apple TV to connect to my iTunes. Must be something running in the background of the router or laptop. Need help.

    Yes to all, however ive noticed when I turn on the itues Home Sharing, and it says it is on in the File pull down, it disapears from the Livrary pull down. I attempt to view my Library on my iPhone or iPad under the Remote app and it states i have no songs or content. Although it will let me mirror my device on the TV screen.

  • I can't seem to get rid of OR use Adobe Reader after I let it into Safari 7.  How do I get to the point where Reader is not my preferred anything, but can still be used if Preview won't open something?

    I can't seem to get rid of OR use Adobe Reader after I let it into Safari 7.  How do I get to the point where Reader is not my preferred anything, but can still be used if Preview won't open something?

    Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
    Step 1
    If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
    Step 2
    There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
    Step 3
    If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
              Safari ▹ Preferences... ▹ Security
    and check the box marked
              Allow Plug-ins
    Then click
              Manage Website Settings...
    and make any required changes to the security settings for the Adobe PDF plugin.
    Step 4
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
    /Library/Internet Plug-ins
    In the Finder, select
              Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
    From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
    Step 5
    The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
    Step 6
    Do as in Step 4 with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

  • I can't seem to get my apps or music on my new iphone.  all my contacts, pics, emails, etc. transferred, but can't get the apps/music

    i can't seem to get my apps or music on my new iphone.  all my contacts, pics, emails, etc. transferred, but can't get the apps/music

    apps and music should be in your itunes media library, sync to itunes to get them back on your phone.

  • HT1420 i can't seem to get my iPad to synch with my new iMac.  The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes.  Any other ideas for how to overcome this block?

    i can't seem to get my iPad to synch with my new iMac.  The iTunes prompt says that this computer isn't authorised although i have registered it on iTunes.  Any other ideas for how to overcome this block?

    What do you mean by 'registered it on iTunes' ? You've authorised your account on your Mac's iTunes via the Store > Authorise This Computer menu option ? And you've copied your library onto the Mac ?
    Copying content between computers : http://support.apple.com/kb/HT4527
    You may also find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141

  • I can't seem to get the iTS to update the description of my podcast, nor refresh to show new episodes?

    I recently launched a podcast series (http://itunes.apple.com/ca/podcast/notes-from-northwest-passage/id449063851) but its still showing an older description text with some typos and an incorrect link in it, as I registered it with a pre-edited file so it would be in line for review while I finalized the details, and now I can't seem to get it to refresh and show the new texts at all, even though I edited the description texts in the xml file well over 2-3 weeks ago.
    I've tried redoing this file several times.  It always validates but changes never get picked up by the iTunes store.I can manually subscribe to the feed using iTunes' advanced menu, with no problems. The feed is at:
    http://a4.g.akamai.net/7/4/66750/v1/smb2.download.akamai.com/66750/http/podcasts /archaeology2011/arcticarchaeology2011_eng.xml
    I recently (about 3-4 days ago) tried redirecting the feed to a new version of the xml file stored in a new folder, just to see if that would somehow jolt it back into reading it, but again after 3-4 days it hasn't done anything.
    It's also not showing any of the most recent episodes even though they have all been there about a week, so the store should have picked them up by now, no?
    Any suggestions?

    If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
    <pubDateFri, 29 Jul 2011 04:00:00 GMT</pubDate>
    You have not closed the 'pubdate' tag - there should be a '>' as the 9th character. Because the tag has been left open, it invalidates everything which follows it, and thus the entire feed. iTunes therefore cannot read it, which is why the Store has not updated. Add the '>' and republish, and all should be well.
    It's always worth checking your feed by subscribing manually, from the 'Advanced' menu, or by clicking the 'subscribe free' button on the Store page (both do the same thing) - if you can subscribe to the feed it should be OK.

  • I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

    I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

    This - https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default - didn't work?

  • I can't seem to get my iMac (late 2009 model) into automatic sleep mode.  If I manually put it into sleep I don't have any issues.  I used to solve the issue by running "PleaseSleep" application but that doesn't work anymore since Lion.

    I can't seem to get my iMac (late 2009 model) into automatic sleep mode.  If I manually put it into sleep I don't have any issues.
    I used to solve the issue by running "PleaseSleep" application but that doesn't work anymore since Lion. I now want to fix the underlying problem.
    I'm not running any weird background processes and in my energy saver settings I've tagged "put the hard disk to sleep when possible:, "allow power button to put computer to sleep" and "automatically reduce brigthness". All pretty standard.
    Is there anyone who can give me some pointers ?

    Today I solved the same problem for my iMac running Snow Leopard. See https://discussions.apple.com/thread/3008791#15947706. The method may help you, too.
    For me it was the DynDNS Updater preventing my iMac from automatically entering sleep mode.
    To my knowledge the cause of this sleep problem can only be a peripheral device or a process. So I suggest to first unplug all peripherals and test whether that's the cause. If not, I suggest to terminate one process after another and to test automatic entering of sleep mode after each. Start with user processes; continue with system process if necessary.
    At least that's the way I found the offending process. Fortunately, I was able to change the configuration of that process to allow again automatic entering of sleep mode.
    Good luck!

  • HT3500 I have a MacBook Pro and an HP ENVY 110 SERIES All-In-One .  I can't seem to get a network set up or either one to locate or connect to the other one.

    I've spent hours, actually probably days, trying to do this but it's not working. I've had the ENVY since Nov
    and have not been able to print - much less do anything else with it.
    My internet is CLEAR wireless. I use the little USB 4G Mobil Modem. This new HP ENVY is also wireless.
    I know I can't be online and print at the same time unless I get a router.
    I also know that I can go offline and change the network pref  to "airport" so I can print. Meaning I'll have to change
    back and forth but for my uses,  that's ok..at least for right now.
    What I can't seem to get set-up correctly is my own local network.
    I'm pretty sure it's suppose to be done using "Airport".
    Obviously, I'm doing something wrong in establishing my network.
    The printer is listed on my printer preferences and shown as  "offline"  "default". I assume that means the ENVY
    is my default printer.  Great! At least my Pro knows it's suppose to connect to the ENVY once everything's set-up correctly.
    Now, if someone could just tell me exactly, step-by-step what to do to get that done....
    I'd be soooo very happy!
    Thank you!
    Ricki

    Well... no help was found here.. so I abandoned the wireless- ness of my printer.  I bought a
    small 10 port hub because only 2 USB ports really isn't enough with wireless mouse, wireless internet
    and any kind of printer.   I also bought a long USB cable.  I now print--wired since this can be done
    as an alternative to wireless with this printer.   Because I don't want a cable "hanging around"
    when the printer is not in use, I simple disconnect it and reconnect when I want to print.
    It's a temporary solution others may find helpful as well. Apparently there's been a lot of
    confusion and problems getting this printer set up wirelessly with our MacBooks.
    Shame on HP for not helping us out!

  • I can't get home sharing to turn on on my computers. I have a PC running windows XP that has a large library on it that I want to access from a newer windows 7 PC. I have turned home sharing on in both, same apple ID. I just will not come up. Any ideas?

    I can't get home sharing to turn on on my computers. I have a PC running windows XP that has a large library on it that I want to access from a newer windows 7 PC. I have turned home sharing on in both, same apple ID. I just will not come up. Any ideas?

    Ugh, disregard.. it magically started working -_-

  • I have an ipod touch and it is locked and i can't seem to get into it. what can i do to unlock it?

    i have an ipod touch and it is locked and i can't seem to get into it. what can i do to unlock it?

    You have to input your Apple ID in the prompt when it pops up

  • I have powerpoint for Mac on my imac.  I can't seem to get the active text box function to work like it did on my PC.  How can I insert an active textbox into a presentation that will allow me to type while presenting?

    I have powerpoint for Mac on my imac.  I can't seem to get the active text box function to work like it did on my PC.  How can I insert an active textbox into a presentation that will allow me to type while presenting?

    I've gotten a little further on this. The dynamic select is
    working fine. It's the "a href" code that isn't. I'm wondering if
    someone can look at this line and tell me if it's okay to build the
    query string this way. The storeid comes through fine but I'm still
    not getting the employeeid value to pass. Here's line that's not
    working:
    td><a href="registerStoreCust.php?storeid=<?php echo
    $row_storeRS['storeid']; echo "&employeeid="; echo
    $_GET['employeeLM']; ?>">Register
    Customer</a></td>

  • I can't seem to get GB to recognize my Behringer X1222 USB Mixer. It will record, but shouldn't I be able to see and/or select which input channel(s) that I will record from? Can I record more than one channel at a time, and record multi tracks?

    I can't seem to get GarageBand to recognize my Behringer X1222 USB Mixer. It will record, but only on the generic "USB Input, without seeing or letting me select the input channel from the mixer. Can't find any drivers from Behringer. How do I getGB to "see" the mixer? Thanks, I'm a newbie to Macs in genreal, and recording...

    viiram wrote:
    It will record, but only on the generic "USB Input, without seeing or letting me select the input channel from the mixer.
    the x1222 includes a 2 channel audio interface, 2 channels are all you can get from it.
    the most you can do is record to 2 tracks at a time; skim this tute to see how:
    http://www.bulletsandbones.com/GB/Tutorials.html#allaboutrecording2tracks
    (Let the page FULLY load. The link to your answer is at the top of your screen)

Maybe you are looking for

  • Adobe Creative Cloud Desktop does not install

    Hi, I am trying to install the trial of Adobe Creative Cloud on my Mac (10.9.5). When I run the Creative Cloud Installer, it shows 'Downloading Creative Cloud desktop' and then stops with the error message 'We've encountered the following issues: Ins

  • 1-M mappings - one works, one doesn't

    We are using Toplink 9.0.3, build 423. The data source is DB/400 on an AS/400 (IBM type-4 JDBC driver). We have lots of apps running using this configuration, mostly pretty simple table structures and queries. I have a pair of 1-M mappings in the sam

  • I have brought a HD flim and it will not play no my Apple tv

    I have brought a flim on my mac and have sync it to my apple tv but i will not play??

  • MIRO: EXIT_SAPLMR1M_002 & BAPI: invoice_update

    Hello, Can anyone tell me how to use exit EXIT_SAPLMR1M_002 in transaction MIRO?  I have requirements to create new line items with GL accounts and amounts.  From OSS, exit EXIT_SAPLMR1M_002, should be use.  But I cannot trigger this exit.  I have tr

  • Newbie: Admin account issues

    I just installed a fresh copy of Leopard Server. After the install, I was faced with the "Administrator" account that I created during installation, and a "Local Administrator" account that I did not create. What is the functional difference between