I can't set up contacts and calendar for iCloud on my PC
I'm trying to set up iCloud so it'll sync my Mail, Contacts, and Calendar & Tasks between my Windo. However, the iCloud Control Panel won't let me set up the Contacts and Calendar & Tasks. When setting up, it asks me to shut down Outlook (which I do). Then it tells me that I need to restart Outlook with Mail enabled and that I need to add my iCloud account in order to add Contacts and Calendar & Tasks. I have no idea what the former means. I have added my iCloud account although what I REALLY want to sync is the Contacts and Calendar data from the e-mail I use Outlook for (which is also my Apple ID). I have Outlook 2010. Any idea why I'm getting this message and how I can set up iCloud?
Hi there bakingcountrygirl2011!
I have a couple of articles here that should help you get iCloud set up on your Windows machine. The first is about activating iCloud mail in Outlook, and can be found below:
iCloud: Set up iCloud Mail on your devices and computers
http://support.apple.com/kb/PH2621
And here are the steps you need to follow:
Set up iCloud Mail on Microsoft Outlook 2010 or Microsoft Outlook 2007
Open the iCloud Control Panel, select (to turn on) the Mail, Contacts, Calendars, & Tasks checkbox, then click Apply.
To open the iCloud Control Panel in Windows 8, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, then click iCloud Control Panel on the left.
To open the iCloud Control Panel in Windows 7 or Windows Vista, choose Start menu > All Programs > iCloud > iCloud.
Your iCloud Mail account is displayed in the left column of Microsoft Outlook.
To view your iCloud Mail account in Microsoft Outlook, click the disclosure triangle to the left of your iCloud email account.
If you are still having issues with your contacts after following the instructions in that article, you will want to see this article, about troubleshooting sync issues with your iCloud contacts:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/TS3998
You will also probably want to pay special attention to this particular part of that article:
Ensure the iCloud Outlook Add-in is active within Outlook.
For Outlook 2010, follow these steps to verify the iCloud Outlook Add-in is active:
Open Outlook 2010.
Click the File menu.
Click Options in the left panel of the Outlook window.
Click Add-Ins in the left panel of the Outlook Options window.
Look at the list of add-ins beneath "Active Application Add-Ins," and verify that the "iCloud Outlook Add-in" is listed
For Outlook 2007, follow these steps to verify the iCloud Outlook Add-in is active
Open Outlook 2007
From the Tools menu, choose Trust Center.
Select Add-ins from the left column.
Look at the list of add-ins beneath "Active Application Add-Ins," and verify that the "iCloud Outlook Add-in" is listed.
For additional information about managing Add-ins with Microsoft Outlook, see this Microsoft support document.
Hope that helps. Thanks for using the Apple Support Communities!
Regards,
Braden
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