I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled But I Am Logged In On My New ID
I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled But I Am Logged In On My New ID
JosSal2649 wrote:
... I Am Logged In On My New ID
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
JosSal2649 wrote:
I Can't Update My Apps Because A Notification Pops Up Saying My Old Apple ID Is Disabled
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Or...
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Similar Messages
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HT2204 I can't update my app because they have an email and that email is not mine so can log in
I can't update my app because they have an email and that email is not mine so can log in
A stranger's Apple ID appears on your Mac in conjunction with an update notice -
https://discussions.apple.com/docs/DOC-5261 -
I recently changed my email address at the online iTunes website. Now I can't update my apps because the log-in shows the old email address, but won't accept the old password. How do I fix this?
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
Hi I can't update my apps because my user account was temp.disabled
Hi I can't update my apps because my user account was temp.disabled
You cannot until you sort it out.
Ask for assistance:
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action -
Had to change my id because of glitch. Now I can't update any apps because it keeps asking for my old id password.
I had one App to update, alleways whene i tryd to do so the App told me that the App was buyed with a different ID and the Update stopped.
Untill last night whene a finaly was able to update the App.
I only changed the Pasword so i thougt it may be the problem.
But, problem is solved! -
I can't update the apps on my iphone because user ID defaults to [email protected] and that user ID has been disabled. Can you tell me how to change user ID for apple on my phone?
did your purchased that apps using that email address or apple id? if the answer is yes, you need to contact iTunes to re-enable your apple id.
If not, you can change the sign in account by going to settings>store -
I made this account awhile ago, but I just foud some apps I had purchased on my computer so I downloaded them onto my iPad, but they need to be updated and it asks for my prior account information which I do not know. I tried to send a recovery email, but I never recieved it. How can I update my apps or get my password?
I having same problem is there a solution ?
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Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
Thanks for any help,
CoosjeI did, thanks for suggesting.
1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
unrelated, (?!)
wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
i changed my password (appleid), changed secondary email.
went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
glitch in the matrix?! -
As it says, I got a Mac Book Pro from my company and I would like to update the apps on it. They are registered to a former employee's Apple ID, is there anyway for me to change it to my Apple ID? Or do all of the Apps need to be re-purchased?
Welcome to the Apple Support Communities
You must repurchase the applications because you can't transfer programs from an Apple ID to another one -
I Tried to make an in-app purchas but I believe the transaction failed because there is no money in my payment option, but I do not want to fix the transaction. I just want to know if I can update my app without filling in payment info because that I where I am sent every time I try to download a. Ew app or update one
You can't without having the debt settled.
(126628) -
Since 8.3 iOS update my iPad keeps asking my old iTunes password for an account I've disabled as my e-mail got hacked. As a result I can't update any of my apps ( I'm missing out on hay day)
Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?
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I Can't Update Twitter App Because it's linked to someone I have never met
I can't update the official Twitter account. For some reason the Twitter app is connected to someone else's Apple ID – someone I have never met nor do I have any mutual friends with (according to fb). Whenever I try and update Twitter it asks me to sign into his account and I can't update it with my account. I haveeven deleted Twitter and tried to reinstall it using my Apple ID. When I do so his email address is automatically filled in (with every other app mine is automatically filled in) – so I filled in my Apple ID info but I get an "Unknown Error" and then "We could not complete your request. There was an error in the App Store. Please try again later. (4)"
It appears that I'm not the only one who has had this problem
https://discussions.apple.com/thread/3147823?start=0&tstart=0
https://discussions.apple.com/message/13011607#13011607
But from what I've seen the only solution is to re-index my computer with spotlight. I have done so but that doesn't work.
I just want to be able to update Twitter. Help?Hi Brian...
No guarantees, but try deleting the cache and cookies associated with the App Store.
Go to ~/Library/Caches/com.apple.appstore/Cache.db
Finder, hold the Option key, and choose Go > Library
Move the Cache.db file to the Trash.
Restart your Mac.
Deleting cookies may also help.
Go to ~/Library/Cookies. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
See if you can update Twitter.
You can report this incident to Apple > Apple - Support - Mac App Store - Contact Support -
I am trying to update free apps and it's trying to access my credit card info and telling me it's invalid security code and will not update.
Welcome to the Apple Community.
The following article(s) may help you.
Credit card security code or postcode issues. -
On my Iphone when I want to update my apps it shows me my old email account and ask me for a password I forgot; but when I buy music on itunes with my new email and password it works..help me please.
Hi,
Try resetting your Apple ID password here.
Carolyn -
It is really frustratating me, as ALL my Apps are really out of date. Please help.
You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
http://iforgot.apple.com
or you will need to delete all those apps and repurchase them using your current Apple ID.
Regards.
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