I can't watch the icloud video as  it says I'm missing the plug in ?, I can't watch the icloud video as  it says I'm missing the plug in ?

I can not watch the icloud video as it says that I'm missing the plug in ?

Thanks John for the suggestion.  I was finally able to dwonload the newest drivers today when I signed on.  Seems like if you let one day go by Software Update will look at your version of the driver and will finally let you download the newest.  That did not help.  Nothing but communication errors.  It would not even let me load the the new driver as it would no longer ever see the printer.
Yesterday, for further explanation, I was working at the computer when I heard the printer chime a few times.  When I looked over the green light, which normally signals it is receiving a file to print, was flashing away.  I was doing nothing and I finally had to turn it off.  I spoke with another techie friend who is a big Mac user and has the same printer and he suggested it may be the USB circuit.  This printer has been on for 5 years with a few days off.  We have concluded the circuits are past their useful life and I will soon send the printer to be recycled somewhere.  A new printer is on the way as I need this device.
Again, thank you for your suggestion and I will mark this solved due to mechanical failure.

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