I cannot ffind Ae in creative cloud

in order to download it i must find it and its nit there please help

Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
-Programs won't display if they will not install on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

Similar Messages

  • I cannot install Acrobat through Creative Cloud

    Hi,
    I cannot install Acrobat through Creative Cloud on OSX 10.9.5. The error output is below.
    I've tried:
    Uninstall everything using the uninstallers
    Restart
    Run the CC Cleaner tool
    Restart
    Run sudo find . /Users/*/Library -name Adobe
    Delete anything found
    Runsudo find . /Library -name Adobe
    Delete anything found
    Restart
    Reinstall
    Errors as below
    Can you suggest anything to allow me to install this, please?
    I'm also seeing the error "The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed…", then a link to https://creative.adobe.com/addons/patches/13042?feature_set=ikyosatrqd#.VOtgbrOsU80
    Thank you.
    Carolyn
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {D7E3240C-5D8B-4DCE-A5BA-D020514C232F} -----------
    ERROR: DW006: Apple Package failed to install successfully.
    ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

    Moving this discussion to the Acrobat Installation & Update Issues forum.

  • I would like to download the premiere pro trial but cannot find it in creative cloud 'Apps'.

    I would like to download the premiere pro trial but cannot find it in creative cloud 'Apps'.

    You MUST have a 64bit computer... what is your computer?
    Adobe's MINimums http://www.adobe.com/products/premiere/tech-specs.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html

  • Cannot download assets from creative cloud market....?

    Hi, I like Adobe Creative Cloud very much, just started using it beginning of this month!
    I do have a question. In my Student and Teachers license of Adobe CC, I do not have access to downloading from the Creative Cloud Market. That options keeps telling me that only a full license premium gives access, so I need to upgrade.
    I’ve been on the forums, had chats with customer service and talked also on the telephone about this. I was told that a student license doesn’t have those options because I pay a reduced price. I visited a lot of webpages with info about Adobe CC and read a lot :-). I cannot find anywhere that students and teachers cannot access those options. Only with the Photographer’s Bundle and the Free Adobe CC there are restrictions as I understand. The Student and Teachers version is promoted (as in article in link below) as having the same tools and services as the full premium license.
    But Adobe CC Market downloads remain not accessible to me unless I upgrade to another ‘plan’ – and I remain in the dark about the rule here. Is it incorporated as said in the article below or is it not? Can you please help me with my question?
    Kind regards, Kim Terbrack.
    Article link: Adobe Black Friday / Cyber Monday 2014 Offers, Deals & Specials | ProDesignTools

    Moved from File Hosting, Syncing, and Collaboration forum. Someone in this more general CC forum should be able to answer your question.
    Thanks,
    Elba

  • Client cannot accept invitation to Creative Cloud

    Issue:
    An invitation was sent to a client on our Creative Cloud team.  When they open the invitation and click the link, they get a page cannot be displayed.  Products download and install, but are on a 30 day trial rather than our one year subscription
    Platform:
    Windows 7, 64 bit, Chrome and IE 11
    Client has local admin privledges
    Troubleshooting:
    Deleted and resent the invitation through https://creative.adobe.com/team/admin
    Ran Creative Cloud Cleaner on client's machine (several times, with reboots)
    Reinstalled CC app on client's machine as admin (right click -> run as admin)
    Removed all Adobe Products (Creative Cloud and CS6)
    Tried invitation on other machines where another client was able to accept the invitation and get the same result

    Girmnash if you are facing difficulties with your team invite then please contact our support team directly at Contact Customer Care.

  • Cannot log in to Creative Cloud, this keeps happening!

    Hi, I spoke with a very friendly and helpful agent over chat a week ago, but now when I try to get back on to chat it says I am not eligible!! The same problem has happened again, and I would LOVE to talk to someone to work out why the screen looks like this and I cannot click anything that you can see on the log in screen. Last time on chat, he took remote control of my machine and sorted it, but now I am chasing time again and I really don't know what to do. Honestly, it seems very swish, but life was much easier with a CD to install.
    Please can someone get back to me?
    Thanks
    James

    Hello,
    in addition to GautamBahl's hint: sometimes the "opm.db file" is the culprit. In this case you should delete it. BUT as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • I cannot log out of creative cloud

    I bought the creative cloud bundle on another email and when i try go to preferences > account, the sign out box is grayed out and I cannot click it!
    Help please.
    Thanks,
    Aakash

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -email address https://forums.adobe.com/thread/1446019
    -http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html

  • Your system cannot process payment for Creative Cloud subscription

    Greetings,
    your system cannot process my payment for Creative Cloud subscription.
    I'm using Citibank VISA card with 3D-Secure technology. Your system just responds - couldn't process payment...

    I've tried 4 of my credit cards. It doesn't work.

  • Help please I cannot sign in to creative cloud

    http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html This is happening but the fix is not working.  I've looked and there is something about deleting a file, however on Windows 7 I do not have a folder under may name labled "appdata"  I've updated my password and can successfully log in on the website, but nothing is working to sign into creative cloud.

    Hi SLgurl,
    Welcome to Adobe Forum,
    Are you on a managed network?
    Please navigate to C/Users/User Name/AppData/Local/Adobe/OOBE/opm.db and delete it.
    Launch CC desktop and try to sign in. Please ensure to turn of any security software if running.
    In case this does not work, contact Adobe Support at
    http://adobe.ly/yxj0t6.
    Let us know if it helped you.
    Regards,
    Rajshree

  • Cannot update programs on Creative Cloud.

    As the title says. I am on a PC with Windows 8.1 and I wanted to download a trial for Adobe Illustrator. I downloaded it successfully but when I tried to update Illustrator and Adobe Extension Manager it just says Update Failed. When I click Learn More it says "Download error. Press Retry to try again or contact customer support.(49)". Halp!

    iKoolLuke for information on how to resolve download error 49 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • I cannot log in to Creative cloud - when I do it says I logged out

    I did have purchased lightroom 5 and photoshop cc on the same machine. When 5.3 lightroom came out I wanted to update but could not log in. I have deleted lightroom. I have deleted and reinstalled cc desktop but still the same.
    Reading various forum I hear of hours trying to fix the problem with a lot of file editing I am not comfortable with.
    Has a simple solution been found ?

    Hi Ledeviater,
    Wrlcome to Adobe Forum,
    I am providing the solution given in the Forum,
    While installing Lightroom 5 through the Creative Cloud desktop application or updating to Lightroom 5.3 you may receive the error message, "There was a problem installing Lightroom 5."  Please see Error: "There was a problem installing Lightroom 5" installing Lightroom 5.3 for additional details.  For information on how to change the language setting of the Creative Cloud desktop application please see Adjust the install language | Creative Cloud applications | CCM.
    Please try these steps, incase the issue is still not solved,
    Kind Regards,
    Rajshree

  • Cannot run or reinstall creative cloud

    I am unable to run, or reinstall creative cloud. I received an error code of 214 when trying to run the update and an error code of 204 when trying to install using a new download. I was unable to find any concrete information on the adobe site other than "contact customer support" but I am unable to easily find that information as well.
    thanks for the help!

    You may need to reinstall AFTER running the cleaner
    Sign out of your account... Uninstall... run the Cleaner...
    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
    -using the cleaner after uninstalling and before reinstalling is needed
    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    -Restart your computer... Sign in to your account... Reinstall
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Cannot install Indesign in Creative Cloud

    Clean install on new drive with new Win 7.  Creative Cloud installed ok including Photoshop, Illustrator and Acrobat.  When trying to install InDesign I get "Unable to extract to temp directory.  Please contact customer support (EX11).  What's going on. Tried install 5 times. 

    Thanks so much for the prompt reply.  I took the time to get in touch with Adobe support via chat.  Just finding out how to contact them and then do  it was a real chore in itself.  The tech led me through the corrections with the problems in the temp directory.  It was a long and painful process.  In the end it got fixed and (after wading through a couple hours of installation routines) I have InDesign and the three other apps installed and working.  It seems to me that InDesign has a real problem here.  I was installing into a Win 7 OS that I had just clean installed on a brand new hard drive so it's difficult to understand why the problem occurred.  Just another anomaly in the world of bits and bites, I guess.
    Thanks again!
    Ned Carleton
    Principal Analyst
    The Marketing Connection
    25 Via Malaga
    Fremont, California 94539
    (510) 219-9710
    [email protected]

  • Photoshop Cannot Sync Setting to Creative Cloud Error

    Has anyone experienced this when attempting to sync your setting to creative cloud?  This is the first time this has happened and I have no idea how to fix it.
    Can you share some ideas or experiences you had on how to fix?
    Thks

    I have not synced my settings lately but I have had problems in the past. Sometimes there can be network problems or server problems these get fixed. I just did sync my settings onle 5MB of settinf needed to be uploaded. Download did work also.

  • CONFUSED CANNOT INSTALL LIGHTROOM VIA CREATIVE CLOUD.

    Hi there - many thanks for your help in advance...I am using Lightroom 5 (Vs 5.7) which sits on my dock and in my applications folder (Mac) I see it is available as an update via Creative Cloud and I have the full Creative Cloud license. Each time I try to install it via the creative cloud 'Find New Apps apps' interface it does not do so. Also I am attempting to uninstall older CC versions of Photoshop Indesign and Illustrator vis the CC platform but although a waiting bar comes up they still remain. Am I doing something wrong. Thanks again, Steve

    Thanks very much for your advice, have done what you suggested and logged out and in again, rebooted Mac and clicked on install for Lightroom and uninstall for others. So now - its now about three hours later and Lightroom install is frozen at 42% with no sign of movement and the uninstalling of other older cc versions of Photoshop, Indesign and Illustrator still in 'waiting' mode. Wonder what might be the problem? Thanks again Steve

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