I cannot find Acrobat 9 standard to download. I have the the serial number as listed at MyAdobe, but no link anywhere to the download.

David Franklin if the download was previously available under your account then please contact our support team directly at Contact Customer Care. If still available then the software can be re-enabled for download.
Once you have downloaded a copy of the installation files I would recommend making a back up in case you ever need the installation files in the future.
Finally if you can please turn off your e-mail signature when responding in the forums. These are public forums and both Ned and I have been editing your responses to remove your personal information. If you would prefer to not turn off your e-mail signature then please respond directly in your web browser by clicking on the link to View the full discussion.

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Dear Sir/Madam, I have purchased a full copy of Adobe Acrobat Standard software on 11th of August 2014 (Order number: 8796780459). I accidently deleted that file, and tried to download it from the Adobe site with no success - Got a message directing t

Dear Sir/Madam,
I have purchased a full copy of Adobe Acrobat Standard software on 11th
of August 2014 (Order number: 8796780459).
I accidently deleted that file, and tried to download it from the
Adobe site with no success - Got a message directing to [email protected] that elaborates that the file is available for 60 days only. Webhelp at digitalriver has directed me to you
Please help me get a working link for download.

Since you don't give us any details like your operating system or Acrobat version, I can only direct you to a general download page https://helpx.adobe.com/download-install.html

HT1657 i cannot find a movie i rented...i only see a "music" "movie" "tv show" categories. where is rental that i downloaded?

i cannot find a movie i rented...i only see a "music" "movie" "tv show" categories. where is rental that i downloaded?

Hi gnoble,
When you go under the Movie option in your Library, you will see separate tabs for "Rented", "Unwatched", "Movies", 'Genres", "Home Videos", and "List".
Click on the "Rented" one to see the Rentals that you have waiting to be watched.
Cheers,
GB

I need to reinstall Acrobat standard XI. I have my serial number, but don't know where to download

Computer crashed. I need to reinstall Acrobat standard XI. I have my serial number, but don't know where to go to get the download. I have no disks. Help!

if that was supplied by dell, https://smartsource.dell.com/

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere

Just bought Photoshop Elements 12 and Photoshop Elements 12 Premiere...downloaded with Akamai Download Manager...now cannot find! Where to look? Have Mac OS...looked in downloads already...only one site for Photoshop Elements 12...nothing about Premiere..when click on Install says Adobe already running...Really? Where is it?

restart you computer and use finder to check for downloaded/installed files.

CS6 fails to export to PDF - cannot find Acrobat

Running Windows 7 and have Acrobat X installed. Can open Acrobat. Tried PDF (Interactive) and get error that it cannot find Acrobat. Plz help.

InDesing does not require Acrobat to export PDF. Have you checked the box to view after exporting, perhaps? Can you export without that box checked?
If so, there's something wrong in Windows, I suspect, that it cannot find Acrobat.

I am using Windows 7, creative Cloud, cannot find Acrobat to launch or uninstall,

I am using Windows 7 and on Creative Cloud, cannot find Acrobat XI to launch or uninstall, AAM says it is "Up To Date"

So you do not have it in
Control Panel | Programs and Features | Adobe Acrobat XI Pro ?
Start | All Programs | Adobe Acrobat XI Pro ?
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe ?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I purchased Adobe Acrobat XI Pro - Student and Teacher Edition but cannot activate it even after it has deactivated and replaced my old Acrobat 8. How do I get a serial number and activate the product?

I have the same problem. Have paid. Messages say I have downloaded it but the file is inaccessible apparently download is somewhere on my hard disk. How do I find it?? Is there not help at an Adobe phone service. If so what is the number to call??
Roger Broughton

Downloaded LR 5 on a second computer, got it mixed up with CC and now "Desktop is deactivated" and...please renew...BUT I CAN'T FIND A DIALOG BOX IN WHICH TO PUT MY SERIAL NUMBER?

I downloaded Lightroom 5 on a second computer (desktop), but during installation I seen to have it got mixed up with CC which I don't want to engage in now. Now "Desktop has been deactivated..." and would I please renew membership... BUT I CAN'T FIND A DIALOG BOX IN WHICH TO PUT MY SERIAL NUMBER.

if you don't have/want a cc subscription on your computer, uninstall the cc app and then use the cleaner - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if necessary reinstall lightroom and license with your serial number -
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I purchased today thedobe Acrobat Professional XI - Upgrade Upgrade - English - Mac - Download. Once i get started it confirms that the my serial number is valid but that a qualifying product could not be found on my computer. I do have Acrobat Profes

I purchased today the Adobe Acrobat Professional XI - Upgrade Upgrade - English - Mac - Download. Onceiget started it confirms that the my serial number isvalid butthat a qualifying product could not be found on my computer. I do have Acrobat Professional Pro v8 from 2006 installed on my computer. Anyadviseon how ican resolve this?

after entering your xi pro serial number the installer checks your computer for that pro v8 product. failing to find it you will be presented with a menu that allows you to select your qualifying product (pro v8) and you then will be prompted for its (pro v8) serial number.
enter the correct number at the correct time and installation should proceed.

I cannot find videos (not movies) that i have transferred to my macbook pro from an external hard drive, these files used to be on my windows PC!

I cannot find videos (not movies) that i have transferred to my macbook pro from an external hard drive, these files used to be on my windows PC. Photos and a few of the videos came over but i am missing the majority of the videos. Help please!!! I have tried omnidisksweeper with no success in finding them.
in my Usage it says i have over 40 gb of movies when i only have about 9gb which i can see using spotlight search. i really hope the other amount is my missing videos! these are videos of my kids as babies.

Read this post and do the migration again, putting the library in a portable shape first if necessary.
tt2

I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

I purchased monthly subscription to Acrobat Pro. After I download, it asks for a serial number. I don't have one - what gives.

Hello Nelson,
Please make sure that Acrobat is updated to its latest version i.e. 11.0.07.
You can download the update from following link:
Adobe - Acrobat : For Windows
Regards,
Anoop

Hello I have lost my serial number for adobe photoshop elements. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it install

Hello I have lost my serial number for adobe photoshop elements 13. Bought from John Lewis last month. I did have it installed but had to uninstall but cannot find the any of the packaging etc plus did not register. What is the best way of getting it installed again/replacement? Thanks

Do you have the receipt? If you have proof of ownership, you _may_ be able to persuade Customer Support to help you out. I imagine you would need to scan and email that proof if it works at all.

I receive message "Serial number you provided is valid, but a qualifying product could not be found on this computer" when I try and install Acrobat XI Standard

I have a PC with windows 7 installed. Acrobat X reader and Acrobat XI Pro trial version run fine. I have purchased Acrobat XI Standard and there is a serial number in my account. Acrobat XI Standard installs fine but I receive the error message after putting my serial number in, "Serial number you provided is valid, but a qualifying product could not be found on this computer."

The message identifies that you have purchased an upgrade version of the applications and it is asking you to identify the previous version of that application that you are upgrading from and then to provide its serial number.
If you did not intend to purchase an upgrade version then you probably need to cancel that and purchase it at full price.

I have bought adobe elements 11 for my laptop although my laptop has died and I have recently bought a desktop computer. I would now like to download it onto my desktop computer although I can't find the disc. I have found my serial number through my ac

I have bought adobe elements 11 for my laptop although my laptop has died and I have recently bought a desktop computer. I would now like to download it onto my desktop computer although I can't find the disc. I have found my serial number through my account. Is there any way of downloading it without the disc?

You can download the software from https://helpx.adobe.com/download-install.html (near the bottom).

I cannot find Acrobat 9 standard to download. I have the the serial number as listed at MyAdobe, but no link anywhere to the download.

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