I cannot get my ipod touch to update and restore through itunes (forgotten passcode)
My daughters 5th gen ipod touch will not update and restore in itunes after she changed and forgot her passcode. My laptop recognizes her ipod but says it needs the passcode to do anything. I've tried the restore and update options and it starts the update (telling me anywhere from 4-10 hours) and after a varied amount of time, it fails.
Any help? I have a very frustrated middle schooler!
Thanks!
Use the method specified in the following to download the iOS 8.1.3 update before restoring via iTunes. It is step 5 of the instructi0ons that sart with
How to install iOS 8.1.3 update using iTunes
http://www.iphonehacks.com/2015/01/how-to-install-ios-8-1-3-update.html
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How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
Connect the iPod to a charging source overnight and then try:
- iOS: Not responding or does not turn on
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
If iTunses can see the iPod you can backup the iPod
iOS: How to back up
http://support.apple.com/kb/HT1766and copy media from the iPod
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
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http://support.apple.com/kb/ts1538
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Downloading past purchases from the App Store, iBookstore, and iTunes Store -
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Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Dry another cable
Next try on another computer.
Last
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Can more then one ipod be stored/updated and dowloaded on itunes
can more then one ipod be stored/updated and dowloaded on itunes
yes per How to use multiple iPods, iPads, or iPhones with ... - Support - Apple
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