I cannot open Firefox so decided to try and uninstall and reinstall, when the uninstall or install wizard starts I keep getting "Firefox must be closed to proceed, please close Firefox to continue" but i do not have Firefox open at all.
Originally I was having a problem with Firefox locking up everytime I went to a website and tried to X out of it, there would be no response. Or the little box would come up with the question on whether i wanted to Quit or close tabs, I would make my choice but nothing would happen. Then yesterday I couldnt open Firefox at all, so I tried to uninstall and also reinstall but keep getting the error message "Firefox must be closed to proceed, please close Firefox" But i do not have it running anywhere, it does show in my downloaded programes, but I cant do anything with it. I am running Windows 7 on a Dell Inspiron
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
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If it's a Windows error, it's typically going to be a Microsoft problem. Uninstall any security software you have and if you have a restore point for your PC, you may want to restore your PC back to when iTunes was working normally. If none of those work you would need to contact Microsoft and demand help.
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So you are not using Photo Stream? If you are, then you can turn on Photo Stream on iCloud on your Mac, and then go to iPhoto or Aperture and the Photo Stream will show under "Web" in the sidebar.
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Message was edited by: gail from maine -
Any ideas
I'm seeing the same and I agree, it's very annoying. You can at least get around it in both situations by turning on Mirroring from the Airplay menu (after double-tapping the Home button). Hopefully the iPlayer app will be updated soon to fix this. I'm assuming it's an oversight at the moment.
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I down loaded the update for 4 and when I get to the end where is you click finish, it tells me to close firefox, but I do not have it open. Now I can not get in to Firefox at all. PLEASE Help.
You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You should still have your profile folder, so when you install 3. you will get your bookmarks and other user data back.
There is a third party version of Firefox that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/880054]]</blockquote>
Question
Every time I try to open Firefox I get a popup saying it is already open, and to close it or restart; but it is NOT open, and restarting doesn't heDuplicate Thread LOCK please
* Continue here - https://support.mozilla.com/en-US/questions/880054 -
Firefox 3.6.8 will not start. I have to go to safe start, click reset to default, ok, then the shutdown box appears, I click cancel and it will open. I have rest profile, uninstalled and reinstalled, clicked alll he boxes on safe start, tried an older version need help. in English
== This happened ==
Every time Firefox opened
== either after I last updated to 3.6.6 or .7 or reset my inernet exploerer values to defaultI had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails. -
I keep getting this message after closing Firefox and attempt to reopen-Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
See:
* http://kb.mozillazine.org/Recovering_a_missing_profile
* http://kb.mozillazine.org/Profile_in_use -
I click on Firefox and notihing happens. I have tried to uninstall the program so that I can reinstall it, but wen I try that, it tells me
"Firefox must be closed to proceed with the uninstall. Please close Firefox to continue."
But the program is not running. It won't let me open it either. I have college lectures that can only be viewed on Firefox, so I am not able to do my homework. Please help.This may be a number of things, but conflict is most common, so here are some suggestions that may help you get to the bottom of the matter:
Be sure that a firewall is not blocking the startup of Mozilla. Some firewalls will come with "self defense" mechanisms for spyware/malware, but these programs can also isolate useful programs as well. Norton 360, Comodo Internet Security, Zone Alarm, AVG antivirus and McAffee Internet Security Suite incorperate these methods among several others.
Basic solution: To get around this type of blocking you will have to disable the self defense mechanism in your firewall or add an exception for firefox.exe.
In depth instruction for Windows users:
''''''This may be hard to follow, because the posting tool does not recognize spaces, but here goes...THIS IS NOT FOR THE FAINT HEARTED.''''''
1)Open the mozilla browser. When nothing happens...go to next step.
2)hold CTRL, ALT and the DELETE key together. In XP you will get an immediate task manager window...Go to next step. Under Vista or Windows 7 you will get a login screen that has a START THE TASKMANAGER button at the bottom. You will push this button then go to the next step.
3)In the Windows Task Manager click the Processes tab.
4)Run down the list and find all occurrences of firefox.exe
5)right click each firefox.exe and from the drop down list choose End Process Tree then answer YES or OK to the prompt box.
Firefox is now closed...Now we can determine the issue.
6)Start firefox in safemode by clicking on START or the WINDOWS ORB to open the START MENU.
7)Choose ALL PROGRAMS or PROGRAMS
8)Find the MOZILLA FIREFOX folder and click on it
9)Choose Mozilla Firefox (Safe Mode).
10)When the prompt box appears check the boxes next to the following:
a)Disable all add-ons
b)Reset toolbars and Controls
c)Reset all user prefrences to Firefox defaults
11)Click on the CONTINUE IN SAFE MODE BUTTON at the bottom.
If firefox opens, you have a plug-in that is causing your issue. If it does not then repeat steps 1-5 and then move on to step 12.
12)After all instances of firefox.exe have been ended, go to START and choose CONTROL PANEL from the start menu right hand side. XP users go to step 13...Vista users choose SWITCH TO CLASSIC VIEW on the left hand side then go to step 13...Windows 7 users choose USE LARGE ICONS from the drop down list at the upper right hand side then go to step 13.
13)Double click the WINDOWS FIREWALL icon (around the bottom of the list) and check to see if it is ENABLED. If it is not enabled, Enable it. Windows 7 and Vista users: Answer YES to enable this option ANYWAY, if you get a prompt warning of dual firewall conflicts then move on to step 14.
14)Find your security center icon in the taskbar, Usually next to the clock. Right-Click the icon and choose EXIT, DISABLE (Temporarily), or CLOSE.
15)Once you are sure that your Security Suite/Antivirus software is disabled, then Start Firefox in regular mode.
If firefox opens, you have a firewall or defense conflict and need to get your documentation to find out how to allow EXCEPTIONS to the software or internet access list. You can use firefox with these settings in the meantime, but you will not have antivirus protection. Free antivirus-only programs are available at the following locations:
-----http://antivirus.comodo.com/antivirus.php
-----http://free.avg.com
-----http://www.avast.com/free-antivirus-download
NOTE: If you choose to use an antivirus only program in conjunction with windows firewall, you must remove any other antivirus programs from your computer and restart the system BEFORE you install the new antivirus software or you WILL have problems with your system SPEED and FUNCTIONALITY. Do so by going to START then choose CONTROL PANEL then choose ADD OR REMOVE PROGRAMS in XP or PROGRAMS AND SETTINGS in Vista or Windows 7 then find you program in the list. Right click it and Choose UNINSTALL or REMOVE. Be sure to RESTART the system BEFORE you choose to install the new software.
If NONE of the above has worked, then you very likely have a corrupted installation or your system may be comprimised by RootKIT or Trojan infection.
Please download and complete a full scan with the tool below. REMOVE ANYTHING IT FINDS then restart the system and remove and reinstall firefox then attempt to open it again:
http://support.kaspersky.com/viruses/avptool2010?level=2
Good Luck to all. I hope that his has been helpful.
Gill
Senior Tech
PC VICE
-----www.pcvice.com -
After updating to Firefox 6, I cannot open Firefox at all. Nothing happens when I try. I went to Control Panel and tried to remove Firefox, but my system tells me that Firefox is already running, please close to continue. I do not have another copy running. Everything was working great until this last update.
I have tried all the recommendations on your site but nothing is helping - very frustrating!!!!!After updating to Firefox 6, I cannot open Firefox at all. Nothing happens when I try. I went to Control Panel and tried to remove Firefox, but my system tells me that Firefox is already running, please close to continue. I do not have another copy running. Everything was working great until this last update.
I have tried all the recommendations on your site but nothing is helping - very frustrating!!!!! -
I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?
To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.
Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.
Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab. -
I shall open delete my present account with iTunes and open a new one - but I do not have the password. How can I then delete the present account??
Since you can't delete Apple IDs and having multiple Apple IDs can cause confusion, what you may want to do is rename your existing Apple ID to the new email (desired Apple ID). That would in effect do what you want, get rid of the old and give you the new.
See "Apple ID: Changing your Apple ID"
ivan -
When I try to open images I am getting this message: "The file “image.jpg” couldn’t be opened because you don’t have permission to view it." "Which I've tried - but it's not responding, plus its with all images now. Can anyone help?
Back up all data.
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~/Library/Containers/com.apple.iBooksX
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Services ▹ Reveal in Finder (or just Reveal)
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*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
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from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I can open iBooks App but it does not have any books or PDF's ... I tried bringing them in but no luck! Any solutions??
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You can also open a PDF on Safari and tap on open in iBooks at the top of screen.
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