I cannot retrieve my serial number. Please help!

On a new Mac, first time user. Installed lightroom 5 with a redemption code from a prepaid card but CANNOT figure out how to get the serial number. Any help?

See here
Find your serial number quickly

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    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your iPod's serial number address from your post.
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    You can send the redemption code to me through a direct message and I can investigate it.

  • I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help

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    Thank you Steve. Will do it straight away.
    We can can continue talking this evening, no prob.
    Rgds
    Marco
    Il giorno 16/mag/2014, alle ore 19:12, SG... <[email protected]> ha scritto:
    I have dowloaded Photoshop + Lightroom (subscription) but no serial number have been provided for Photoshop CC so I cannot access the product. Please help
    created by SG... in Photoshop General Discussion - View the full discussion
    Hi,
    When did you make the purchase? Can you try signing out of the CC desktop app, and then signing back in?
    I'll see if I can get direct support sent your way as well. How much longer are you available for this evening? We can communicate directly as well if you prefer.
    regards,
    steve
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6385161#6385161
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    Start a new discussion in Photoshop General Discussion by email or at Adobe Community
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  • Can someone please help me retrieve my serial number?

    I am trying to retrieve my serial number, as I just purchased the software yesterday.  I have a redemption code, but when I go into the website to retrieve the serial number, it keeps telling me HOW to do it but won't give me the screen to enter my redemption code.  Can someone please help?????

    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Need help retrieving serial number, please.

    I made a thread about this last night but it must have been deleted for some reason?
         So I got Adobe Premiere Elements 11 for christmas and had it installed on my student laptop.  When I graduated this last spring I got a new laptop and didn't think anything of it.  Last night I went to install Premiere on my new laptop and upon install it asked for my serial number.  I did not write it down and I do not have my old laptop to retrieve it.  I tired typing in the redemption code on the Adobe site but it just says that the code is invalid (obviously because it has already been redeemed).  I also did not register this product so if I log in to Adobe and go to "My Products" it is not in there.  Can someone please help me out here!  I really need this program to work.  There has got to be a way to retrieve this serial number.  There has got to be a data base someone can look in?  Please help!
    Thank you,
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    So as long as I have this redemption code I should still be able to link it to my serial number.  I just need to get in contact with Adobe themselves.
    I am just speculating here, as John T. is, as well, but your experience, regarding the typing in of that Redemption Code, on the supplied Web site, seems to be a "one-time deal." That seems to be borne out by your experience.
    Now, it might (speculation again, as I have never had an educational version of any Adobe product) be useful to have that Redemption Code, when talking to Adobe Customer Support (not Technical Support), as they might be able to track backward, and use that to find your S/N. I would try Live Chat first, BUT keep the idea of a direct telephone call, as "Plan B."
    Unfortunately, no one here works for Adobe - we are but mere users, and mostly users with a regular PrE license, and not an academic license. When it comes to academic license questions, I always go to John T. Smith, as he was in a university system, and has several academic licenses in his history. He's my "go-to guy" for any academic version questions, 'cause he's "been there - done that." However, and even with his vast knowledge, he is powerless to help you, beyond suggestions. Only Adobe can do that.
    Please let us know if Adobe Customer Support (either Live Chat, or via telephone) was able to help you, as you will be educating us all.
    Good luck, and please do followup on this thread, as we can all benefit.
    Hunt
    PS - I will second John T's suggestion of making copies of everything, should there be a problem in the future. For instance, I have my S/N for every version of Photoshop one a label on the media (mine go back to diskettes), on the box (if I still have that) and one the front and also first page of the manual (they used to have nicely printed manuals, back several versions). I could give you my S/N for version 2.5, through CS 6, even though the S/N format changed three times over the decades. Make copies.

  • HT4061 i lost my Pad Please how can i track it ,I cannot remmeber the serial number.

    i lost my Pad Please how can i track it ,I cannot remmeber the serial number. Please help me find it

    Unless you enabled Find My iPad on it before it was lost then there isn't any way to locate it. If you did enable it then you could try locating it either via http://icloud.com on a computer or Find My iPhone / Find My iPad on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPad disabled on it.
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  • I am trying to reinstall Logic Studio 7 and I cannot find the serial number. It's suppose to be in one of the installation booklets. I'm not sure which one. Could you help me?

    I am trying to reinstall Logic Studio that i bought back in 2008, and I cannot find the serial number. I think I barely remember running into this problem before with this application. When i use the installation disc it tells me that the serial number is located in one of the installation booklets, and it doesn't explain to me which one. Can you help me?
    Thank You!
    Steven harris!
    <Email Edited by Host>

    Hello Steven,
    Check out this article:
    Logic Studio: Locating the Support ID and Serial Number
    http://support.apple.com/kb/HT3416
    You can find the Logic Studio Support ID on the front of the Installing Your Software booklet included in the software box.
    The front of the Logic Studio Installing Your Software booklet:
    All the very best,
    Sterling

  • My MacBook was stolen over Christmas and i cannot find my serial number, i have a time machine which my macbook was backed up to can i retrieve my serial number from it and how?

    Anyone able to advise how to trace the serial number of my macbook pro that was stolen, I used it to purchase from iTunes and i have a Time machine with back up info. It was bought in 2009 and i cannot find my receipts for the police but need to provide a serial number? Help please

    If you enabled the Find My Mac application, than you can locate it from http://icloud.com
    If you do not have, than you should contact apple through the Apple Support Lane: https://expresslane.apple.com
    You can contact me by Private Message anytime for more help.

  • Every time I open one of my CS6 Products I have to re-enter my serial number.  Help Please.

    Every time I open Photoshop, Illustrator or any other CS6 product I have to re-enter my serial number.  Help Please!

    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Mylenium

  • I need to wipe my computer clean. although I have the CD, I don't know the serial number. How can I retrieve the serial number to reinstall?

    How can I retrieve my serial number before wiping my computer clean. I want to be able to re-install the Creative Suite CS6 Design and Web Premium programs. Please help.

    Assuming you have Windows...
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    Doesn't work on a Mac.

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