I cannot upload to our FTP server.

After 10-20mins of loading it will state that I have incorrect username/password.
I asked our IT department to run a check on our server regarding login details, report say they dont see any problem.
Since I started using Muse CC 2014, this problem with uploading to FTP Server started.
Is this a problem from Adobe Muse CC 2014?
TIA.

Please download the file http://muse.adobe.com/assets/ftp2014fix.zip, unzip it, and save the contained file ftpPrefs.xml to the following location:
On Windows: %appdata%\Roaming\Adobe\Adobe Muse CC\2014.0 (You can type this in the Path bar at the top of the Windows Explorer window.)
On Mac: ~/Library/Preferences/Adobe/Adobe Muse CC/2014.0 (You can type this in the Go To Folder dialog using Shift+Command+G. The leading tilde "~" is required.)
Muse uses FTP Extended Passive Mode (EPSV). It's the preferred FTP mode for optimal performance, but we're finding some hosting providers have FTP servers configured such that EPSV is not supported or EPSV only works if you're inside the same firewall as the FTP server. The ftpPrefs.xml file above, turns off EPSV mode. So if that is the problem in this case, putting that file in place should enable you to successfully login and upload without errors.

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