I cant restore my iphone 5 c and appear problem occur ( 12 )

problem start about three days ago when my iphone can get the signal of my cellular provider. been try to switch off and on the phone and its doesnt work.
contact my provider, it was not from them but from the phone. i went to apple retail store, they try to re store and it doesnt work!
tried again at home it same problem. glad to do it more than 6 times while in chatting with apple customer care and ITS DOENT WORK !! now its appear message of PROBLEM OCCUR ( 12 ) obviously there's nothing to do except claim the new one. but seems apple make my days harder and harder and make me feel like a stupid to use again my trust with them.
i have my phone under warranty ( just bought it 45 days ago ) JUST BECAUSE I BOUGHT IT IN USA and im currently living in indonesia seems im ****** except bring the phone back to USA in personal or by some friend i know. WELL, BIGGER PROBLEM IS : i have no friend who lived in USA.
will anybody in this forum can give me idea, a way so i can have back my iphone back to work instead throw it on the road ?

If you are trying to activate an iPad or iPhone and it is asking for the original owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. No must contact the original owner to get permission to use the device. If you cannot contact the original owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

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