I changed my email address for my account and now I can't re download my purchases
I recently lost access to my old email, so I changed it then changed my password (it's still the same account) and now I don't have any purchased music/apps
Hi there bowdy189,
You may find the information in the article below helpful.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
-Griff W.
Similar Messages
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This is really frustrating, I've been trying to get my songs back for hours
When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
I changed the email address for my Apple ID, now I can't sign back into anything.
I am in the process of changing email addresses and today I changed the email address on my Apple ID account but some of my decices won't recognize the new information. Specifically my ICloud account is still trying to use my old Apple ID and the password for that doesn't work anymore. Any thoughts?
ThanksHi Timothy Kolk,
Did you create a new Apple ID or rename the old one?
Either way, since the Apple ID can be used in many places, check out this article for help changing it in all the right places.
Apple ID: What to do after you change your Apple ID
If needed, to recover your old Apple ID password, try this article:
iCloud: Change your iCloud password
Take care,
Nubz -
i had to change the email address to my apple id. now when ever i try to use imessage or the icloud, it wont let me because it is using the old email address. i cant change it on my phone and idk what to do on my computer!
If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.
Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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Someone changed my email address for Apple account.
I didn't change my email address or anything for my Apple Account.
But I receive an email from Apple like this.
Dear ****** (it sounds like my name but it isn't.)
The following changes to your Apple ID (*******@gmail.com) (--> very similar with my email address.) were made on 05 May 2014 at 15:50:38 (GMT):
Apple ID
Email address(es)
If you need additional help, contact Apple Support.
Sincerely,
Apple Support
I didn't change at all! What can I do for this?Welcome to the Apple Community..
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
I changed the password on my gmail account and I can't get the account to sync with my iPhone. What can I do?
Did you add the new password to your mail account in your phone?
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i am using 5s and i dont remeber my rescue email address and answer of security question...
i am unable to purchace any thing from app store..
what can i do for changing either security answer or resucue email address ..?
want to change rescue emaail address and securities answer..
PLZ HELP M TO SOLVE THIS PROBLEMI firgot my rescue email adreas and that securities questions .. I know my apple id and password .. So i am using it .. Bt when i am going to purchase anything then my securite answer needed bt i dont know that .. If I want to know or change that then I need rescure email .. I forgot that also ..so how can I purchase any thing ..
this is phone is my owned and m using it .. It not stolen .
so whats the solution to get that answer or for rescue email .. Otherwise I cant purchase anything ..
ANd nd i dont want to change my apple I'd .bcz I am using this id since 4-7 years -
i' ve changed my password for itunes account and now i can't uppdate any applications bought before?
Sign out in iTunes and sign back in again with the new password.
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how do i change the email address for my icloud account on my 4s. when i sign in on line it is my new email address so i thought it would change automatically but obviously not!
Settings>iCloud...scroll down...delete account. Then setup iCloud with your new ID.
You can't change the Apple ID for your iCloud account, you have to delete it. -
I created an Apple ID for iTunes using a work email address and left that company before I had an opportunity to change the email and password for that same account. Now I can't seem to login to that account and I can't choose the option for forgot password because it will send email to the old workplace. How do I change the email address to a new one that I can access?
If you remeber the password to that Apple ID then follow these steps
1 - Make sure you have an email address that is NOT an Apple ID
2 - Go to AppleID.Apple.com
3 - Where it reads Manage Apple ID - Sign in
Once you are signed in want to make sure the email address you are wanting to use is NOT set up as a "Recovery/Rescue" email for this account.
[To check this - Main page where you see Primary ID - below do you see the email address you want to use listed towards the bottom? Yes - Delete / No - Good ./. If made any adjustments "Save" Next on the left select "Password & Security" - Answer your security questions you set up "if you have any" then scroll towards the bottom and check to see if you see the email address you want to use. Yes - Delete / No - Good] <-> Also you can change your password on this page as well. Any adjustments made "Save"
Once this is done go back to the main page where you should read "Primary ID" and change the email address that is showing to the new email address youo want. "Save" Done
I learned this not to long ago and worked for me. Hope this helps you! -
I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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I am trying to change my email address for an Apple ID and it is saying that it is already in use. I then sign in with that Apple ID and it says that the account is not set up yet, I don't want to set up the account, but I do want to use the email address in my original Apple ID! HELP!
Welcome to the Apple community.
Once you have created a rescue address, you cannot delete it, nor can you change it to the same address as used by your ID. There are numerous providers you can get additional email addresses from, such as Hotmail, Yahoo, Google etc etc. -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
what do i need to do to change the email address for when i try to reset my password for my account?
Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account.
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