I connected a external hard drive to the Time capsule but I can't get it to connect, I connected a external hard drive to the Time capsule but I can't get it to connect

I connected an external hard drive to the Time Capsule but can't get it to work.

And are you using a powered USB hub? The USB port on the Time Capsule is under powered, so you almost always need to use a powered USB hub, even if the hard drive has its own power supply.

Similar Messages

I have a new computer and have all my music is on an external hard drive. I have the external hard drive connected to my computer. How do I get my music that is on my ipod to go to the itunes on the new computer.

I have a new computer and have all my music is on an external hard drive. I have the external hard drive connected to my computer. How do I get my music that is on my ipod to go to the itunes on the new computer.

What error message are you getting when you try to launch iTunes? (Precise text, please.)

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation

I have just transferred my iTunes library from a hard drive previously connected to a windows laptop to a MacBook Pro and now all my options for editing info are greyed out. I have seen the answers if still using windows but could find a similar situation to this one.

Eels290776 wrote:
if my external hard drive is not connected to either of my machines, and I download something onto my iMac and then something different onto my Macbook, where are my machines going to be storing the new downloaded media
when the drive is not connected, +iTunes media folder location+ will default back to <MacintoshHD>/users/<yourname>/music/iTunes/iTunes music (or media)
and when I next connect the external hard drive how will I easily get the newly downloaded media onto the external HD
you'd have to point +iTunes media folder location+ back to the external via preferences > advanced > iTunes media folder location, then file > library, organize library > consolidate files
and essentially, to have it easily readable on both machines?
in that case it might be best to copy the entire iTunes folder to the external. then, on each machine, launch iTunes while pressing option on your keyboard. when prompted, click on +choose library+ and navigate to the iTunes folder on the external.
note only one iTunes can access the iTunes library @ a time !
also, make sure the external is mounted on either machine before launching iTunes.
JGG

Greeting, I want to reformat my external hard drive using Mac OS Extended (Journaled, Encrypted ) but before formatting it, I want to make sure that if I loose the hard drive or the hard drive get stolen, no one will be able to retrieve or recover the in

Greeting,
I want to reformat my external hard drive using Mac OS Extended (Journaled, Encrypted ) but before formatting it, I want to make sure that if I loose the hard drive or the hard drive get stolen, no one will be able to retrieve or recover the information on it so could you tell me what kind of encryption will be used or is there any way to recover the information?
Thanks!

I think FileVault is used to encryp internal hard drive but I wanna encrypt an external hard drive with Mac OS Extended Journaled Encrypted which is completely different!

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported".

What is the best way to copy aperture library on to external hard drive? I am getting a message that say's "There was an error opening the database. The library could not be opened because the file system of the library's volume is unsupported". What does that mean? I am trying to drag libraries (with metadata) to external HD...wondering what the best way to do that is?

Kirby Krieger wrote:
Hi Shane. Not much in the way of thoughts - - but fwiw:
How is the drive attached?
Can you open large files on the drive with other programs?
Are you running any drive compression or acceleration programs (some drives arrive with these installed)?
Can you reformat the drive and try again?
Hi Kirby,
I attached the UltraMax Plus with a USB cable. The UltraMax powers the cable so power is not an issue. I can open other files. Also, there is 500GB of files on the drive so I cannot re-format it. Although, I noted I could import the entire Aperture Library. However, I do not want to create a duplicate on my machine because that would be defeating the purpose of the external drive.
Thanks,
Shane

I've been getting the error message "The disk you inserted was not readable by the computer". I can't open system preferences, disk utility, or Time Machine. I'm guessing it has something to do with my external hard drive, although it hasn't been touched.

I've been getting the error message "The disk you inserted was not readable by the computer". I can't open system preferences, disk utility, or Time Machine. I'm guessing it has something to do with my external hard drive, although it hasn't been touched lately, but I can't figure out how to solve the problem. Any suggestions? Thank you!

Thanks for your quick response. I had a look at your discussion... I tried it on a Windows machine and I thought that was compatible with ExFAT?
Therefore I need to attempt to use my external hard drive with a machine that boasts OS X 10.6.5 or above and then it should work?
Thanks

Hi, I have a macbook pro with a new hard drive installed. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files'

hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.

See E-10 in the first link.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

I keep getting the same error message from windows, "iTunes has stopped working and the program will be closed". I have just recently installed iTunes on my external hard drive and everything looked great until the program crash! Any suggestions?

Here is a copy of the windows vista error report.
Product
iTunes
Problem
Stopped working
Date
4/19/2014 9:38 PM
Status
Report Sent
Problem signature
Problem Event Name:      APPCRASH
Application Name:           iTunes.exe
Application Version:         11.1.5.5
Application Timestamp:   53073d6a
Fault Module Name:        ntdll.dll
Fault Module Version:      6.0.6000.16386
Fault Module Timestamp:                4549bdc9
Exception Code:                c0000005
Exception Offset:              00062086
OS Version:        6.0.6000.2.0.0.768.3
Locale ID:           1033
Additional Information 1:                8d13
Additional Information 2:                cdca9b1d21d12b77d84f02df48e34311
Additional Information 3:                8d13
Additional Information 4:                cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID:          95851104
I would appreciate any suggestions or ideas of where else to look for advice. Thanks!

Hey jcaqualung,
Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

I can not get Time Machine to back up an external WD Passport 2 TB drive! Has anyone else had this problem? The drive is new and I was running Snow Leopard and upgraded to Lion and it still won't do it. Time Machine backs up the internal drive fine.

I bought 2 2TB WD Passport Drives with the intention of housing my iTunes/iPhoto libraries off my older MacBook. I have successfully transferred the Libraries to one and am using the other one for Time Machine. In Snow Leopard I could back up my computer to Time Machine no problem but when I did not exclude the iTunes/iPhoto drive the back up fails. Both drives have been reformatted, permissions repaired and checked in Disk Utility and one was replaced. I have been to the Genius Bar now 5 times. I have tried using USB drive and FireWire. Both drives are recognized and are working properly otherwise regardless how they are connected. Finally yesterday the Apple store installed Lion to see if that fixed the issue and it did not. Time Machine successfully backed up a USB Flash drive, and today I will try an older external drive. Any ideas on what else to try??? Do I have to resort to third party software like Carbon Copy Cloned to get this done? Any ideas why this wont work? I am using a FireWire converter but as I said, both drives are working normally otherwise (libraries working, time machine working for the computer's hard drive. Any ideas would be appreciated!!?

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

I have a rMBP that needs to be backed up. The Wi-Fi in my house is poor and I do not have an Ex. Hard Drive. I want to get the new Airport Time Capsule, but can you accomplish it's benefits wirelessly?

So...
I have a modem across the house and my room is at the opposite side. I believe that you have to connect the Airport Time Capsule via modem cable in order for you to appreciate the benefits of the boosted up Wi-Fi. However, I want the airport time capsule in my room, without having any extra cables plugged into it AND also benefit from the Wifi boosts, as well as back it up wirelessly.
Is there any way to do this? I was reading up on it and there are search queries bringing up "bridges" and all that stuff, but I haven't found a clear answer on it.
So, to recap:
I want the Airport Time Capsule to not only back up my rMPB and help my wifi signal out, but to do all of this with no additional cables having to be plugged in.
Thanks.

Trust me when I say this coming from 20 years of experience.
Get a powered external drive, format it 1 Partition Option: GUID and OS X Extended Journed as the format in Disk Utility.
Download and install Carbon Copy Cloner, clone internal drive to external drive.
Set a schedule to remind you to do it at least once a week, keep it near your charger.
When you plug your charger in, do plug the clone and power the machine up, set the display to sleep only,
CCC will do the rest.
If you want to boot from it, hold the option/alt and select it Startup Manager.
I've seen many TimeMachine and TimeCapsule nightmares and so far haven't seen a problem from anyone using a bootable clone.
It's simple, it's easy, it's more reliable and more powerful than what Apple does and it only takes plugging in a extra cable.
Make as many clones as you want, keep them time seperated, off site etc. etc.
Cables don't have network issues, clones can be verified in seconds merely by booting from them.
Clones protect your productivity, your up in seconds on a clone despite even the hard drive dying.
Software problem? No sweat, boot of the clone and reverse clone your problems away.
If you want to fuss and muss with half implemented TimeMachine and TimeCapsule network headaches then prepare to suffer.
I don't like to suffer, I bought a Mac not to suffer, but it appears you do with TimeMachine and TimeCapsule.
Most commonly used backup methods

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp? So far when I try to disconnect the external HD from the mbp, I get the following pop up window: The disk "external hard drive A" couldn't be ejected because "Lightroom" is using it. Quit that application and try to eject this disk again. When I do that and restart Lightroom 5, the Adobe Photoshop Lightroom - Select Catalog screen pops up but doesn't list my external hard drive A as a choice.
I've reviewed Adobe's Lightroom Help | Smart Previews Lightroom 5 web page and still haven't been able to figure what I'm doing wrong. Any help would be appreciated.

Your internal HDD. by default, is named 'Macintosh HD'. From what information you supplied, it looks like there is already a Lightroom catalog installed on you local (internal) HDD using the standard naming convention Adobe uses as well as a Lightroom catalog on your external drive which you created. To be sure of which catalog Lightroom is loading when it starts up, To do this, start Lightroom as you normally would. After it starts, select the Lightroom menu item, then select the Catalog Preferences item and finally, navigate to the General tab. The Location information will tell you exactly what catalog Lightroom is opening by default. This will likely be the Photography Mac Book Pro Versions catalog on your external HDD. Once that is confirmed, you are ready to proceed. As an additional test/verification, you can shut down Lightroom and, this time, start Lightroom while holding down the ALT/OPTION key. This will cause Lightroom to pause and display a screen which will allow you to chose a different catalog to open. Navigate to the /Users/[user name]/Pictures/Lightroom folder and select the Lightroom 5 Catalog.lrcat file. When Lightroom comes up, there should be no previews or folders as this catalog should be empty. Now you can be certain which catalog is being used and which catalog has all your data and you are ready to migrate your current catalog. Shut down Lightroom.
To migrate your current catalog, use Finder to locate your Photography Mac Book Pro Versions folder on your external drive. Select the folder and select COPY from the context menu. Next, use Finder to navigate to the /Users/[user name]/Pictures/Lightroom folder on you internal HDD. You can start at the Macintosh HD level and work your way down by opening each level (Macintosh HD/Users/[user name]/Pictures). Select the /Pictures folder and then select PASTE... from the context menu. When the COPY/PASTE is complete, you should see the following files on the Macintosh HD:
Macintosh HD/Users/[user name]/Pictures/Lightroom/ and
Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions
The Macintosh HD/Users/[user name]/Pictures/Lightroom folder will contain the empty default catalog the Adobe created when Lightroom was installed and Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions will contain a copy of the catalog you created on your external HDD.
You are almost done now. Make sure your external drive is still attached for this step. Restart Lightroom using the ALT/OPTION key again. When the Select Catalog screen appears, select the Choose a Different Catalog button (lower left side). When you do, a Finder window will open to allow you to navigate to a catalog of your choosing. Navigate to Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions and select the file Photography Mac Book Pro Version.lrcat. This is the copy you just created. Select the Open button and Lightroom should start. You should see all of your previews and settings just as before. Also, in the left hand panel, all of your folder should show up and none of them should be dimmed and none of your previews should display a small exclamation point badge. Either a dimmed folder name or an exclamation point badge indicates that Lightroom can't find the associated image file. If everything looks good, go to the Lightroom menu, select Preferences and then select the General tab. Under Default Catalog, select an option to either load the LAST catalog opened or select the Users/[user name]/Pictures/Photography Mac Book Pro Versions catalog from the drop down. Shut down Lightroom and then restart it normally. This time, when Lightroom starts, you should be viewing the new copy of your catalog. You can confirm this by looking at the General tab on the Catalog Preferences screen (Lightroom/Catalog Preferences menu items). Shut down Lightroom once again and this time, eject your external drive before restarting. This time, your folders in the left hand panel will be dimmed but you should be able to work with your smart previews. If Lightroom should display a Select Catalog screen with the external drive detached, double check your settings as it indicates Lightroom is still looking at the copy of the catalog on the external drive rather than the new copy you made.
Finally, if you are seeing dimmed folders and/or exclamation point badges with the external drive attached, this indicates a problem. You can select any folder and select Update Folder Location from the context menu. This will allow you to navigate to the copy on the external drive and select it. Lightroom will then update the catalog (select to synchronize the content). This will not only clear the dimmed folder problem but also remove the exclamation point badges for all photos in that missing folder. However, it may indicate that not all went well with the copy of the catalog so make sure to verify all went well. You can use the Get Info option on the two folders. You should see the same number of files/folders for both the copy on the internal drive as well as on the external drive but you can't rely on the byte count because of the possibility of differences between the geometry of the two drives. Hope this all helps!

HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
HP Photosmart Premium Fax All in One - C410a
I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
I
1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found),
2. grabbed the software/driver update from Aug, 2010,
3. installed the Aug, 2010 update, and my problems seem to have been fixed.
This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

HT202796 I can not copy, modify, any file from my Mac to external hard disk, of the seagate brand (fast HDD Portable Drive) I don´t know if I need some software to copy and modify files in my hard disk external ? Could you help me please?

Hello I have a iMac with 3.4 GHZ intel core I7, memory 16 GB 1333 MHZ DDR3, and OS X 10.9.4 Software.
I have problems when I try to copy or modify any file from my MAC to MY PORTABLE DRIVE/DISQUE (external hard disk).
my external hard disk have the next features:
brand: Seagate
4TB
I do not know if I need some software such as: paragon or I need to configure my MAC,
Please help me..
Thanks a lot

Click on it, choose Get Info from the File menu, and check the format.
If it's formatted as NTFS, reformat it as MS-DOS, exFAT, or Mac OS Extended (Journaled) as desired, or install software such as Paragon NTFS on the computer.
If it's formatted as FAT32 or exFAT, use the Disk Utility's Repair Disk command on it; this may also happen for a flash drive which is about to fail.
If it's formatted as Mac OS Extended, click Authenticate and provide your administrator password, or change the permissions on that specific folder in its Get Info window.
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I've copied my itunes library onto an external hard drive. Is there any way I can do this and delete songs from my PC without also deleting from the external drive? Already lost two songs!!!

I've copied my itunes library onto an external hard drive. Is there any way I can do this and delete songs from my PC without also deleting from the external drive? Already lost two songs!!! I just want a back up - using a work PC and don't want others accessing my songs. Hope someone can help. Thanks!

I see. To get a better idea of what is being stored where please download and run the script iTunesInfo which should output something like this:
I'm interested in the block of 4 results starting ITL location. If your profile name shows up somewhere replace it with <Name>. It is also worth checking under Edit > Preferences > Advanced to see where iTunes thinks your media is supposed to go. My script estimates the setting based on the location of the first media file it can actually find.
tt2

I cannot get files from my desktop to my external hard drive

Does anyone have any information on why my external hard drive would not be allowing me to move files from my computer to my external hard drive? I have a Seagate Free Agent external hard drive. It has 1TB of space that is no where near being used. It will show up on the desktop when I plug it in, but i cannot move anything to it. Also, I have a few movies on the external hard drive that I cannot view for some reason. Does anyone have any input on why that could be? It gives me the pop up window that says "a required codec isn't available." Any onformation will be very helpful. Thank you in advance for your help.

leemamacita wrote:
i have tried to transfer files from my mac to my external hard drive but i just couldn't.. help me
More information would help. How is the external connected? Does the external appear on your Desktop? Has the external been formatted for a Mac? What method do you use to transfer files? When you try to move a file to the external, what does happen?

I have Elements 13 (I have the hard copy) installed on my iMac using Yosemite. I do all my iPhoto work on an external drive where I have copied my iPhoto Library, can I also install Elements 13 on my external harddrive or drag Elements 13 over from my iMa

I have Elements 13 (I have the hard copy) installed on my iMac using Yosemite. I do all my iPhoto work on an external drive where I have copied my iPhoto Library, can I also install Elements 13 on my external harddrive or drag Elements 13 over from my iMac so that I can do work with Elements 13 via the exteranl hard drive? Thanks tb

Yes you can store images on an external hard dive and have them referenced in Organizer. It’s best to export copies to separate folders/subfolders and that will ensure iPhoto does not get corrupted.
Alternatively you could continue to use iPhoto with the Elements Editor set up in the iPhoto prefs as your external editing app. Then there is no need to use Organizer and no need to duplicate your images.
You can then call up photos directly from iPhoto as normal with the additional option e.g.
Double-click on a thumbnail to edit in iPhoto editor.
Control (right) - click on a thumbnail to edit in the elements app.
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-iphoto-mac-os.html

I connected a external hard drive to the Time capsule but I can't get it to connect, I connected a external hard drive to the Time capsule but I can't get it to connect

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