I copied downloaded songs to a new computer. These songs were downloaded with an old account that has been closed. How do I open these songs now?

I copied all my music to a brand new computer. I have songs that I purchased from iTunes in the list that are from a closed Apple ID. I can't open them now. What steps do I take to get them to work again?

If these tracks were purchased prior to the iTunes Store removing copy protection, the computer would need to be authorized to the iTunes Store account under which the tracks were purchased. If you remember the old account ID and password, you can try authorizing - go to the Store menu in iTunes and select the "authorize computer" command - and see if it will work. If it doesn't, or you know for certain that the account was disabled, you'll need to contact the iTunes Store and ask for assistance:
http://www.apple.com/support/itunes/contact.html
Regards.

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I have just changed over from a computer that was 11 years old, running Windows 98, to a new computer running Windows XP. With my old computer I could easily download video clips, they would open and play as soon as the download had ended. Now I have to c

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ITunes cannot locate purchased music. It was stored on an external hard drive that has crashed. How can I recover the songs?

iTunes cannot locate purchased music. It was stored on an external hard drive that has crashed. How can I recover the songs?

Hello, nwestpha.
Thank you for visiting Apple Support Communities.
You may find this article helpful in locating your missing media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Cheers,
Jason H.

My itunes account was set up under an email account that has been deleted. I started a new itunes account but have the same device as with the old account. How do i keep my music thats on my ipod touch from being deleted when i sync it to my new account?

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I have the same problem (deleted email account). I think I mistakenly set up an account when I was buying an Apple product online, not realizing that it would be the same ID as my iTunes.
What is the way to actually contact Apple?
I have been clicking around in circles for hours! Will I have to pay them to resolve this? I don't have any products still have applecare . . .

I've just downloaded itunes on a new computer, and I'm downloading music from the cloud, but it seems to stick on certain songs and won't download them at all, stopping at a certain point. How do I get round this?

Hi all,
I've just downloaded itunes onto a new computer, and I'm currently downloading previously owned music from the cloud. However, it keeps sticking on various songs - it will get part of the way through and just stop, this seems to happen to about 1 in 10 songs. How do I get round this?
Also, once I've finished dowloading from the cloud, how do I get my library to display only the songs I've downloaded, and not all the other ones that I don't want anymore?
Cheers, Alex

On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

Im trying to download a song on my new computer and im being asked to answer security questions ive never been asked

I am trying to download a song on my new computer and im being asked security questions ive never answered before.....help

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(89295)

I got a new computer recently and don't have my old laptop, which has all of the songs in my Itunes on it. I have all of the songs on my iPod touch, is there a way to transfer them to my new computer without having the old one?

I would like to get the music from my iPod touch onto my new laptop (which a PC), but I am affraid that if I plug in my iPod then I will lose all of my music. Is there a way to transfer the music from my iPod to my new laptop without losing songs?

If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer
Or...
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.

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Then it should be the same. Perhaps something on your computer is reducing the speed. Such as virus program, firewall, several background apps running, low on ram, low on drive space, and so on.

My Dell computer crashed. I backed up the itunes playlist to a DVD and cannot download it to my new computer. I have downloaded itunes and signed in before attempting to download. The tutorial is about CD's and not DVD's. Any suggestions?

My Dell computer crashed. I backed up my music on a DVD. I cannot download the DVD to my itunes account on my new computer. The playlist appears but there are no icons to download the music. Any suggestions?

funny, nobody seems to know the answer to this, including Apple. Why do they tell us to use DVDs to back up??????

Activate account on a new computer when its impossible to deactivate the old account

Hello! I have purchased and activated Adobe Photoshop Elements on my old computer, which is now broken. This means that I can not use Photoshop on my new computer because I first have to disable the old version, which I can not do this when my old computer is broken. How do I do to use photoshop again?

Normally the software will allow you to activate on up to two computers. If you've already done so and cannot activate again you'll need to contact customer support. Chat with them by going to http://helpx.adobe.com/contact.html?product=photoshop-elements&topic=activating-my-product -or-serial-number-issues and clicking on 'I Still Need Help'
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Can't get in iPod with my old account (that I also can't get in) and can't create a new one of there?

Hello. I have an iPod Touch 5G with iOS 7.0.4 I suppose. I was locked out due to forgotten passcode, so I had to reset factory settings. When the new user guide screen came on, it said "Please sign in with the account used on this iPod, which is m*******@yahoo.com", I know that is my old account and I know the email username and password to it. When I log in, it says "disabled for security reasons". I make new accounts but it wont let me use in towards my iPod. I can't get in my account because I can't get in my email!!! Is there a way to make a NEW account on the iPod when I just restarted it with these please sign in with the acc---blahblah?

You are running into the Activation lock and you need to enter the Apple ID and password for the account last used on the iPod.
iCloud: Find My iPhone Activation Lock in iOS 7
To recovery use of that account:
Why do I see the message "This Apple ID has been disabled for security reasons” when I enter my password?
This message means that someone was unable to sign in to this account multiple times. The Apple ID system will disable the account to prevent unauthorized people from gaining access to your information. You'll need to follow the instructions on My Apple ID to reset your password.
If not successful, contact iTunes
Contact iTunes

My old laptop broke, I have download itunes on my new computer but my music I had stored on itunes library has gone. how do i redownload my old library?

my old laptop broke - i have downloaded itunes onto new pc but my library is blank, how do i access redownload my old itunes library?

If you do have your iTunes content stored in a backup somewhere, on your iPod, or the hard drive it was originally on is no longer available, I'm afraid you are out of luck.
You can redownload most iTunes purchases again via iCloud using the instructions in this link.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For all other non-iTunes purchased content, you'll need to rerip or redownload them from their original source.
For the future, consider making backups of your iTunes library or your entire PC.
iTunes: Back up your iTunes library by copying to an external hard drive
B-rock

How do you get password on old .mac account that has been changed? For some reason my iphone updates wants old mac acct password. Can I change that to new one I've had for years?

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its very specific.
If you are seeing the old Apple ID with regard to this Mac, then it would seem that somehow you have incorporated the ID in the setup of this new Mac.
Iphoto i use never used imovie.
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HT1349 My computer crashed and now that it's working again, itunes required that I deauthorize. Did that and now that I have authorized computer it won't sync with my old apps, playlists, photos, etc. How do I fix that?

After getting computer repaired it said I had too many computers authorized and couldn't add (I've only had ONE computer to sync with itunes so don't know how it counted 5) Required that I deauthorize all computers and then reauthorize again. Did that and now previous data, music, playlists, audio books, etc won't sync with my iphone. How do I correct that and get iphone to sync with everything I have on itunes?

After getting computer repaired it said I had too many computers authorized and couldn't add (I've only had ONE computer to sync with itunes so don't know how it counted 5) Required that I deauthorize all computers and then reauthorize again. Did that and now previous data, music, playlists, audio books, etc won't sync with my iphone. How do I correct that and get iphone to sync with everything I have on itunes?

When I open a new tab it shows the old ones that I have closed how do i fix this

when i am in one website & I control t to open a new tab & I hit the home button all my old tabs reopen how do I fix this so I dont keep closing out unnecessary tabs also the tabs are there each time i open firefox

A new tab opens by default as a blank tab (about:blank).
If that isn't the case then an extension has changed that behavior.
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

I copied downloaded songs to a new computer. These songs were downloaded with an old account that has been closed. How do I open these songs now?

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