I did the upgrade on apple tv (black) and i just got the logo stuck, cant do nothing!!! what can i do?

help please !

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Source list, and then click Restore.

Similar Messages

  • My Ipod nano touch is not charging, not showing in my PC or laptop. Last I saw an apple icon and low battery signal. There after the screen is black and no power not taking AC or PC charge. What Can I do?

    My Ipod nano touch is not charging, not showing in my PC or laptop. Last I saw an apple icon and low battery signal. There after the screen is black and no power not taking AC or PC charge. What Can I do?

    If the Reset didn't work, you'll need to do a Restore.
    From iTunes, select the iPad and then select the Summary tab.  Follow directions for Restore.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finished, you will be asked if you wish the contents of iTunes to be copied to the iPad.

  • I have an iPhone 3Gs and it has froze on the apple logo. I have tried pressing the on/off button and the home button. But the logo is still there. What can i do?

    I have an iPhone 3Gs and it has froze on the apple logo. I have held the on/off button and the home button together but the apple logo keeps reappearing. What Can I Do?

    Try plugging it into your computer, see if that clears it up or if you can perform a restore from your latest backup.

  • I have an issue with my iphone touch screen not responding, apple replaced phone and still having same issue. They say its software, what can I do I need my phone to work

    Touch screen on Iphone slowly, over a few days stopped responding. Went to Genius Bar and was given a new 3GS because they didn't know how to fix the issue. Cool. Went home synced with Macbook Pro (new-12/2010), two days later same issue. This time when I went to Genius Bar they restored the phone to factory settings and instructed me to load as a new phone in Itunes instead of restoring information of the previous phone, which is an option good for when your replacing phone not fixing one Anywho, did everything they told me to do. SAME ISSUE A FEW DAYS LATER. This time I was told the software issue is with my Macbook and I thought this made sense, so I took it in along with the phone. That was yesterday. Phone working intermittently since leaving Apple. I was given instructions that if their "daily" fix didn't work to erase hard-drive and reinstall software that came with the macbook and start fresh. This would definately fix the issue. Extreme yes, but I need use of my phone, especially since we got rid of the house phone and all use cell phones. So last night I did the required erase of hard-drive and re-loaded all software that came with it and Microsoft Office for Mac. Plugged in the phone to set up in itunes and thought that was it. My phone is still not working. Can't answer when I try, can't make calls, etc. What the heck do I do? I'm starting to feel like a major lamo having to keep going back to Genius Bar, but I know enough to know these issues should have been resolved with the steps I've taken. I even went as far as to restore through my husbands computer and same thing. Could there be a problem with Itunes? Could the magnetic stripe in my debit card be hurting the device somehow, although that's a long shot since I have had the same or similar case since getting the phone. Frustrated beyond belief. Apple support not open at this hour so I'm trying my luck here.....
    Thanks for any input.

    restore iPhone as new and start again

  • I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

    Please see the subject line thanks
    I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?

    If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor.  Have the case number for the promised refund available.
    If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device.  Buying storage in iCloud does not add space to the device which is what you need.
    You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
    HTH

  • After installing the Maverick upgrade my Apple Mail search and flags no longer work correctly?

    after installing the Maverick upgrade my Apple Mail search and flags no longer work correctly? I've already rebuilt the mailboxes with no change in the problem. What else can I do???

    Hi as2020,
    If you are having issues with Mail in Mavericks, you may want to make sure you have updated to the most recent release. You may find the following article helpful:
    OS X: About Mail Update for Mavericks
    http://support.apple.com/kb/HT6030
    Regards,
    - Brenden

  • I kept getting this upgrade prompt from the App Store to upgrade free to OS10 Yosemite. So I finally did on my 4 year old iMac and now it appears to be stuck just spinning on that stupid ball that means trouble and it is not progressing.  Anybody got

    I kept getting this upgrade prompt from the App Store to upgrade free to OS10 Yosemite. So I finally did on my 4 year old iMac and now it appears to be stuck just spinning on that stupid ball that means trouble and it is not progressing.  Anybody got any idea what I do now?  Thanks.

    I don't think you would get a thing from the App Store running 10.3.x on a PowerBook. It would help if you told us what you really are using and what version of OS X you were running.
    It would also help to tell us what the "stupid ball" is. In fact it would be a big help to give us a thorough and intelligible description of your situation so we don't have to guess.

  • My laptop will no longer stay connected upstairs away from the modem..... what can i correct as it did proior to a worm issue

    I was reading email.... and got a worm... avg and malware got it... I called microsoft and they also finished cleaning up the mess from the worm... But now the laptop will not hold the internet signal for more than a minute or two before it disconnects and i have to restart it.....What can i do

    You clearly did not notice that you have joined a USER TO USER COMMUNITY FORUM
    This is NOT Apple ,Apple do not read nor do they  therefore respond
    So if you would like to wind your neck in ........................
    try a reset of iPhone and then a restore,best, as new and if it then functions correctly try restoring with your backup

  • I upgraded my iphone os to 4.01 and i have not been able to synce to my computer. The erros message I get says the Iphone connected is not recognised what can i do to solve this problem.

    i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.

    Did you try to connect in recovery mode? iOS: Unable to update or restore
    Also check here: iOS: Device not recognized in iTunes for Windows
    And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues

  • HT1349 I need to restore back to 1.0 on my Nano as iTunes upgraded automatically to 1.2 and it's not compatible with my car device. Where can i download the ispw and ispw.signature files for 1.0 ?

    I need to restore back to 1.0 on my Nano as iTunes upgraded automatically to 1.2 and it's not compatible with my car device. Where can i download the ispw and ispw.signature files for 1.0 ?

    I don't think it's possible if you are stuck in recovery mode but I may be wrong...
    Since your device qualifies for iOS 8(.1), that is the version that will be downloaded/restored to the iPad.
    I do know that you can restore your iPad (from backup & as new) and keep the same iOS version if you restore using the iPad itself under Settings/Reset/Erase All Content and Settings but since you can't access this because your stuck in recovery mode, the point is moot.
    Have you tried downloading the update in the middle of the night (2 am or so) where dropouts are much less likely to occur?
    It's always possible to take your device in to an Apple Store (make a Genius Bar reservation first) and do the iOS update there in the Apple Store.. I'm sure they will gladly help you out with it and not charge you a thing. The trouble with that would be if you don't have an Apple Store nearby.
    Sorry I couldn't be of any more help.

  • HT5622 I just upgraded to a new MacBook and my wife is inheriting my old MacBook Air. How can I change the her MacBook Air to now be fundamentally hers? That is, so the House Icon under Users folder is her name and not mine? Also the default AppleID for p

    I just upgraded to a new MacBook and my wife is inheriting my old MacBook Air. How can I change the her MacBook Air to now be fundamentally hers? That is, so the House Icon under Users folder is her name and not mine? Also the default AppleID for purchase stubbernly remains my own.

    You do not mention it, but I will assume you are running OS 10.9.1.
    Go to: Apple menu / System Preferences / Users & Groups. Click the padlock and enter your password.
    Click the + (plus sign) and set up a new account for your wife. You have to enter a bunch of info. And then create the correct Login Options. Automatic login does not require a password from the selected user.
    When that is done, verify the account works by restarting the computer and login as your wife.
    Make sure that any applications in your own Users folder that will be needed are moved to the Applications folder in your wife's Users folder.
    Now go back to Users and Groups, click the padlock and authenticate, select your own account, and hit the - (minus sign). This step cannot be reversed, so you might want to wait a few days before doing it.
    When your wife is logged in, the App Store will know.

  • Irecently upgraded my Iphone 3GS from 4.1 to 6.0 using Itunes. Now its showing me message that the phone cannot be activated. What can i do ?

    Irecently upgraded my Iphone 3GS from 4.1 to 6.0 using Itunes. Now its showing me message that the phone cannot be activated. What can i do ? The phone was Jail Br

    iPhones can be unlocked in the U.S. as well and in a number of countries - by the carrier the iPhone was sold as carrier locked with, which doesn't require an Apple store and has nothing whatsoever to do with hacking an iPhone.
    Hacking an iPhone is against the iOS license agreement, which you have violated.
    If you think upgrading an iPhone isn't easy, I feel sorry for you. Upgrading an iPhone that hasn't been hacked to be unlocked or for any other reason is easy, but hacking as you have done can and does cause problems - you have severely altered the operating system making the iPhone as insecure as that swiss cheese for security garbage that is Windows and Android just for starters.
    Dropping back in the market to Nokia and Microslop?
    Wrong, and too funny, but thanks for my laugh for the day.

  • My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please?

    My iphone 4s wont turn on,it wont even charge,when it does eventually start to charge the apple icon on the screen will appear for a few seconds then itll disappear, i have tried to do the soft/hard reset but nothing happens, can anyone help me please? do i have a dead iphone on my hands? isit worth me going into the apple store and seeing what they can do or isit pointless? please help!!!

    Try to backup and restore you device in itunes...restoring the device is like removing the iOS software off the device and re-add in a newer software, after you have restore you device, MAKE SURE YOU SET UP YOUR DEVICE LIKE A NEW DEVICE, DONT NOT RESTORE FROM BACKUP!!... give the device a chance to use the newer software and see if the issue still persisting, if the issue still on going then its would be a hardware issue.
    Call Apple Care and see if your device is still under warranty to get it replace

  • My husband has an iPad and I just got one for me.  We both have the same e-mail address.  The message I get when I try to set my new one up is that the Apple ID is already in use.  How do I set up with our shared e-mail account

    My husband has an iPad and I just got one for me.  We both have the same e-mail address.  The message I get when I try to initiate setup is that the Apple ID is already in use.  Any ideas on how to complete the setup of the new iPad since we both share the e-mail account?

    If you selected open a new Apple ID account, go back a step and enter use existing Apple ID.
    You will have to set up a separate iCloud account or your iPads will mirror each other.

  • For some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store.

    for some reason , when i restore my iphone 4s to factory settings my headphones work when listening to music or youtube videos but when i backup my information onto it , it only comes out of one ear bud and i just got a new one from the apple store. my old iphone 4s audio jack was messed up but i just got a new one with my warranty , can anyone help me please.

    It doesn't matter what it is in your backup that's causing the problem because you can not selectively restore things from your backup. It's all or nothing.
    Set you phone up as a new device and start over.

Maybe you are looking for

  • GR/IR account issue

    friends, we have a one gr/ir account which is showing hefty amounts in debir side and credit side, afterr exploring the all documents we found that it is having some documents where debit entry and credit entry is posting the same gl account, these d

  • My Mac's background changed to white and i can't change it back

    Dear anybody, Yesterday I plugged in my external harddisk, and I just moving some folders from one partition to another. then in the middle of progress, it opened an error window and the external hd disappeared from my desktop icon and finder. I trie

  • Trying to update new iPod Touches to iOS 4.1 NOT 4.2 in iTunes 9.2.1

    I have older eMac 1GHz PowerPC G4 running 10.4.11 Tiger. Have iTunes 9.2.1 because iTunes 10 isn't supported by tiger. Just bought my kids iPod Touch 2nd gen with iOS 3.1.3 on them. I have same Touch (all gotten from Apple refurbed) and mine has been

  • IOS6 Music app closes when trying to search home shared music

    My iTunes music media is on my iMac (mountain lion) with iTunes home sharing enabled, when using the iPad 3 (IOS6) ,every time I try to search the home shared music library, the Music app closes on the iPad. The search feature does work on my iPhone

  • Trying to Uninstall my flash player but it says Internet Explorer is still running, its not?

    I am trying to uninstall my flash player becuase of all the crashes but it keeps telling me it can't uninstall because Inetnet Explorer is running somewhere but I don't see it running anywhere? I have closed out everything. What's going on? Everythin