I didn't have my credit card on my itouch for about a day and I put my card back on to buy one song and my mom checked my credit card account and now I have no money because I was charged over $20 for something I don't know about It say oneinfiniteloop.
I didn't have my credit card on my itouch and i put it on to buy one song and then took off the credit card. My mom checked my bank account and I was charged over $20 for something we can't find. So I don't know if someone got into my account or what but I would like my money back.
Hello jumanjet,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues adding payment information to your account.
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
Thanks,
Matt M.
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