I didn't know it was 30 days for the up to date program

I bought a brand new MBP with lion the 5th of july. I had a flight to take on the 6th and I was in a hurry as it was to replace the MBP that was stolen to me a few days ago. Bad news with my student budget and I wanted to wait for the release of the new Mountain Lion.
The salesman at the Apple Store told me that I could get a free upgrade to Mountain Lion but I was abroad for 2 months and I didn't have the time to check this from Asia.I only wanted to download the Mountain Lion version when I noticed this 30 days limit.
Big companies like Apple won't make an exception, but I'm wondering if someone had the same issue, was not aware, and could get the free copy..
After all I had the right to get it no I don't see why 30 days or 90 days is a big deal for Apple..

Call and ask: Contacting Apple for support and service Of course making an exception for one person means they should make an exception for everyone. That may make no difference for Apple, but it would for those who did not get the upgrade. But then, it's all about you, isn't it?

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HT5624 I would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

would like to change ,my password. I signed in but I don't know what was my answer for the 2 security question. How can I change my password?

Hello, dot mac & MobtleMe no longer exist, though it may be possible to still use a dot mac addy... or maybe not if expired.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
    •    Server name: imap.mail.me.com
    •    SSL Required: Yes
    •    Port: 993
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
SMTP (outgoing mail server) information:
    •    Server name: smtp.mail.me.com
    •    SSL Required: Yes
    •    Port: 587
    •    SMTP Authentication Required: Yes
    •    Username: [email protected] (use your @me.com address from your iCloud account)
    •    Password: Your iCloud password
Also, you must upgrade your password to meet the new criteria: 8 characters, including upper and lower case and numbers. If you have an older password that does not meet these criteria, when you try to setup mail on your mac, using all of the IMAP criteria listed above, it will still give a server error message. Go to   http://appleid.apple.com         then follow directions to change your password, then go back to setting up your mail using the IMAP instructions above.
Thanks to dpepper...
https://discussions.apple.com/thread/3867171?tstart=0

HT201263 Hi, my iPhone 5s was disabled because i forgot my passcode. I was relying to 3 finger prints that I was saving before. I didn't know that passcode is required when the phone restarted. So I follow every single steps to recover

Hi, my iPhone 5s was disabled because i forgot my passcode. I was relying to 3 finger prints that I was saving before. I didn't know that passcode is required when the phone restarted. So I follow every single steps to recover my iPhone using i tunes.
Suddenly an iTunes pop up a message "that I must respond to iTunes on my phone, so that the computer could have access to the phone".
HOW COULD I RESPOND ON MY PHONE WHEN I WAS DISABLED ALREADY?
IS THERE ANY BUTTON TO BE PRESS AS CODE COMBINATION THAT STANDS AS MY RESPOND TO ITUNES?
<Edited by Host>

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:
Disabled Recovery-must use syncing computer.
For the future, this is the iPod touch forum

Purchased Sketchbook Pro 6 for iPad, didn't know it was just for the computer. Can I get credit for this.

Purchased Sketchbook Pro 6 for iPad. Didn't know it was for mac. Can I get Credit for it? Paid 59.99 for it.

Not sure what you mean. The Apps Stores for the iOS Devices and for the Mac are completely separate. You cannot purchase a computer app for an iOS device or an iOS app for a Computer. There's a Sketchbook Express for iPad that is free, and a SketchBook Pro for iPad that is $4.99, but no Sketchbook in the iPad app store that is $59.99.
GB

I have downloaded several books into ibooks. Started reading one and closed it when I was done reading for the day. Now I want to access other books and when I open ibooks it goes directly to that first book. What can I do? Help please.

I have downloaded several books into ibooks. Started reading one and closed it when I was done reading for the day. Now I want to access other books and when I open ibooks it goes directly to that first book. It does not give me the shelf to choose what book I want to read - goes directly to the first book. What can I do? Help please.

There should be a Library button on the top left. If not ap the middle of the screen to get it to appear.

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students. I would like to upgrade to the full package with the student discount. I can not find the option for this. How do I do this?

Hi Djmontanalv,
Please go through the link below.
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Regards,
Anand

I didn't apply for the up-to-date programme within 30 days can I still get Pages, Numbers and Keynote for free?

I was told I would be able to download Pages, Numbers and Keynote for free with my new Macbook Pro however I got it as a Christmas present and as it was bought on the 8th of November I missed applying for the up-to date-programme within 30 days. I was wondering if there was any chance of talking to apple and downloading the apps anyway, and who exactly i would need to contact.
Thanks in advice for help

Solved the problem- I contacted apple on their support line found on this page... http://www.apple.com/uk/support/mac/ and they were really helpful and talked me through what to do on the phone, I now have all three productivity apps. Hope this helps

I was charged twice for the same order!

I was charged twice for the same item; once for my online pre-order through BestBuy.com and again when I picked up the item at the Best Buy Store.
I pre-ordered an Xbox One - Day One Edition from BestBuy.com on 09/02/2013. I scheduled to pick up the item at the Best Buy Store in Eden Prairie after the Microsoft release date of 11/22/2013. On 11/25/2013 I arrived at the Eden Prairie Best Buy excited to pick up my Xbox One - Day One Edition.
The Best Buy staff had difficulty linking the pre-order to the in-store pick up. They couldn't confirm if I already paid for the item through BestBuy.com. They asked for my various email addresses and phone numbers and I was required to show them my ID which matched the name on the sticker which was placed on the side of the pre-ordered item. I waited 10-15 min at the checkout until the 3 Best Buy employees troubleshooting the transaction were satisfied. Little did I know, I was being charged twice for the same item! Once for my online pre-order through BestBuy.com and again at the store when I was picking up my item! The worst part is that during the confusion during the in-store pickup, the Best Buy staff created a new transaction ticket to complete the checkout. This created a new entry in their system which claimed that I picked up two Xbox One - Day One Editions! I would like to point out that the Day One Edition could only be obtained through the pre-order process, and only one pre-order was allowed per person! (This was Best Buy's Policy) My transaction involved only one pre-order number! (removed per forum guidelines) This makes it impossible to sell me (2) Xbox One - Day One Editions.
On 11/25/13 I received 2 paper documents along with (1) Xbox One - Day One Edition with serial number: (removed per forum guidelines) from the Eden Prairie Store.
1. A Best Buy Pick-up Acknowledgement for $536.36 for order number (removed per forum guidelines). This document did not contain a serial number for the item. The document was printed at 6:31PM.
2. A standard Best Buy receipt for $536.36 printed at 6:35PM. (4 minutes after the first document) This document did contain a serial number for the item: (removed per forum guidelines).
Now for the two charges:
1. The first charge on my card ending in 8754 was on 11/22/13 for $536.36 from BestBuy.com.
2. The second charge on my card ending in 8754 was on 11/26/13 for $536.36 from Best Buy Eden Prairie.
I noticed the additional charge error after I returned the item (that I was charged twice for -Serial Number: (removed per forum guidelines) on 01/02/14. I checked my account to make sure I was refunded and I noticed I was charged twice. At this time I spoke with the Best Buy Customer Service at the Best Buy Eden Prairie Store. They recommended I call the Best Buy number on the receipt to sort it out. I called the number and due to the holiday congestion I was unable to connect with a Best Buy Representative after waiting for an hour. I again contacted the Best Buy Customer Service at the Eden Prairie Store and they recommended I file a claim with my bank.(Wellsfargo)
I filed a claim with WellsFargo ((removed per forum guidelines)) but after 4 weeks the issue did not get resolved.
After the Wellsfargo claim failed I filed two new claim numbers with Best Buy in hopes that working with Best Buy:
1. Best Buy Claim # (removed per forum guidelines)
2. Best Buy Claim # (removed per forum guidelines)
I also printed the following documents on 06/1/14 and presented them to the store manager for review:
-Bank account statement showing the two charges 4 minutes apart.
-A Best Buy Pick-up Acknowledgement
-A standard Best Buy receipt
-The return slip from the return on 01/02/14.
-Screen captures of my email pre-order acknowledgement
-Screen captures of my email pick-up acknowledgment.
After spending 2 hours at the service desk I was denied a refund because Best Buy claimed two Xbox One -Day One Edition's were purchased by me, 4 minutes apart, however, Best Buy could only provide one serial number for the transaction. I stated that the claim could easily be settled if they provided the two serial numbers in their system that were sold to me with my signatures. They could not. It is frusterating as the customer because I know there was only one serial number involved in the transaction.
I then filed a claim with the Better Business Bureau. Best Buy responded that their records show no inventory adjustments therefore they will not issue a refund. To prove that they sold me two xboxs they could simply provide the two serial numbers that they received payment for. Best Buy will not do this because they know they only have proof of one serial number in the transaction.
I consider Best Buy's response unethical. I don't want to believe that they are in the business of stealing but their lack of understanding and willingness to entertain the possibility that they made a mistake is convincing me otherwise. If you can't prove you sold two items, you have no business in charging for two items. I can prove that I have been charged twice in error. I was also disappointed that they did not address the facts in my claim. Best Buy is losing a customer of over 20 years.
Thank you for your time in reading my message.

Hello Consumer777,
I sincerely appreciate the amount of detail you’ve provided in your post. It appears you’ve been dealing with this scenario for quite some time, and I thank you for bringing it to our attention on the forums.
I’ve reviewed your case history with Best Buy in regards to this issue, as well as the details of the Better Business Bureau (BBB) case that was opened. We provided our definitive response to the BBB and Best Buy’s decision on the matter has not changed.
Thank you for sharing your feedback on the forums.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

I am a residential appraiser and recently purchased an ipad4 to use for my home inspections. Some homes are foreclose without power and I am unable to get a good picture without a flash. Does anyone know of a flash attachment for the ipad4?

I am a residential appraiser and recently purchased an ipad 4 to use for my home inspections. Some homes are foreclosed poperties without power and I am unable to get a good interior picture without a flash. Does anyone know of a flash attachment for the ipad 4? I found a flash attachment for the ipad 2, but it does not work with the ipad 4.

I'm sorry to hear that.
I'm not affiliated w/ the developer, just a happy user that gave up fighting the apple podcast app a while ago. I used to have a bunch of smart playlists in itunes for my podcasts, and come home every day and pathologically synced my phone as soon as I walked in the door, and again before I walked out the door in the morning.
Since my wife was doing this too, we were fighting over who's turn it was to sync their phone.
Since I've switched to Downcast, I no longer worry about syncing my phone to itunes at all. I can go weeks between syncs.
Setup a "playlist" in downcast (ex., "Commute") and add podcasts to that playlist. Add another playlist ("walk" or "workout") and add different podcasts to that one.
Set podcast priorities on a per-feed basis (ex., high priority for some daily news feeds, medium priority for some favorite podcasts, lower priority for other stuff). Downcast will play the things in the priority you specify, and within that priority, it will play in date order (oldest to newest).
Allegedly, it will also sync your play status to other devices, although that is not a feature I currently use and can't vouch for. It uses apple's iCloud APIs, so to some extent may be limited by what Apple's APIs can do.

Using a Variable in SSIS - Error - "Command text was not set for the command object.".

Hi All,
I am using a OLE DB Source in my dataflow component and want to select SQL Query from the master table I have created variables v_Archivequery
String packageLevel (to store the query).
<Variable Name="V_Archivequery" DataType="String">
     SELECT a.*, b.BBxKey as Archive_BBxKey, b.RowChecksum as Archive_RowChecksum
     FROM dbo.ImportBBxFbcci a LEFT OUTER JOIN Archive.dbo.ArchiveBBxFbcci b
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I am assigning this query to the v_Archivequery variable, "SELECT a.*, b.BBxKey as Archive_BBxKey, b.RowChecksum as Archive_RowChecksum
FROM dbo.ImportBBxFbcci a LEFT OUTER JOIN Archive.dbo.ArchiveBBxFbcci b
ON (SUBSTRING(a.Col001,1,4) + SUBSTRING(a.Col002,1,10)) = b.BBxKey
Where (b.LatestVersion = 1 OR b.LatestVersion IS NULL)"
Now in the OLE Db source, I have selected as Sql Command from Variable, and I am getting the variable, v_Archivequery .
But when I am generating the package and when running I am getting bewlo errror
Error at Data Flow Task [OLE DB Source [1]]: An OLE DB error has occurred. Error code: 0x80040E0C.
An OLE DB record is available. Source: "Microsoft SQL Native Client" Hresult: 0x80040E0C Description: "Command text was not set for the command object.".
Can Someone guide me whr am going wrong?
Please let me know where am going wrong?
Thanks in advance.
Thankx & regards, Vipin jha MCP

What happens if you hit Preview button in OLE DB Source Editor? Also you can use the same query by selecting SQL Command option and test.
Could you try set the Delay Validation = True at Package and re-run ?
If set the query in variable expression (not in value), then Set Evaluate As Expression = True.
-Vaibhav Chaudhari

Get days from the java.util.date class

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Rob

If you use the getTime() method, you get the date as a number of milliseconds since a predefined time. You can do arithmetic on that number, such as subtracting two of them to get the number of milliseconds between two Dates, and so on.

Pricing conditions for the articles are getting triggered one day before the actual activation date to 3rd party systems through job WPMU.

Hi SAP Guru´s,
Currently we are sending the pricing, promotions & article master data delta load to 3rd party system from SAP ECC via SAP XI through IDOCS using daily scheduled batch jobs WPMU. IDOC segment - WP_PLU.
Here the issue is the promotion & pricing data are sent to 3rd party system one day before the actual start date.
Eg: Promotion 123456 which has start date as 15/05/2014 & ending on 30/05/2014 & was created & activated on 13/05/2014.
This promotion 123456 is getting triggered from SAP ECC through batch job on 14/05/2014 morning & 3rd party system receives the data on 14/05/2014 & the promotion are getting activated at 3rd party system end on 14/05/2014 itself which actually gets active from 15/05/2014.
Same in the case for Standard Pricing data which needs to be active from 31/05/2014 once the promotion 123456 ends on 30/05/2014.
The standard pricing data gets triggered from SAP ECC on 30/05/2014 through batch job & reaching 3rd party system on 30/05/2014 & getting activate on 30/05/2014 itself.
This creates more issues at the store end as well as affecting business.
We checked at 3rd party system end & they replied that their system considers the updated time stamp & date to activate the prices & it does not considers the actual active from & active to date. They need the data to be sent from SAP ECC on the effective date of the pricing & promotions.
Can any one help me how to change the pricing conditions beign triggered through batch job in SAP ECC based on the actual promotion & pricing conditons start date or is there any other process to trigger the data through the batch job on the actual promotion & pricing data activation date.
Thanks in Advance.
Thanks & Regards,
P.P.Shankar

Hello Shankar,
Change the lead time in the POS Outbound Profile. You can't put less than 2 days there so data for today and tomorrow will be transferred which also means you need to adjust your batch timing accordingly.
Sales and Distribution -> POS Interface -> Outbound -> Maintain Profile for POS Outbound.
See if it helps. The best option would still be that the 3rd part system considers the activtion date.
Kind Regards
Kaizad

My Apple ID was changed. Yet when I try to update apps I am asked to enter the password for the old IG which will not work and no matter what I do. When I attempt to update apps it still askes for the wrong ID data.

My Apple ID was changed. It works fine on my IPad mini, my MAc and in Itunes Store, Yet when I try to update apps on my IPAD 1 I am asked to enter a password for the old ID user name which appears in the pop up window. When It still askes for the wrong ID data. I have uodated it in settings, and I have logged ontht the account to verify that it still works properly and it does. I reboot the IPAD and then attempt to update apps again but it still asked for the Old ID password and still shows the old ID username. The dame thing refuses to recognize my new Apple ID data. This is making my older IPAD unuseable.

You cannot change your Apple ID. You can get a new one if you want, but all of your Apps and media are linked to yoru old Apple ID. And no, Apple won't transfer your old ID purchases to yoru new ID.

HT201303 I was charged twice for the same song how do I get reimbursed?

I was charged twice for the same song how do I get reimbursed?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 I was charged twice for the same purchases

I was charged twice for the same groip of purchases how do i get my money back?

You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I didn't know it was 30 days for the up to date program

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