I do need help. My little i-pod appears to have lost all visuals. when I connect it to the computer I can see what is there, but I can no longer play it or see the tiy screen. Does this mean it has died? or is there a way of resucitating the poor thing. m

i do need help. My little i-pod appears to have lost all visuals. when I
connect it to the computer I can see what is there, but I can no longer
play it or see the tiy screen. Does this mean it has died? or is there a
way of resucitating the poor thing.
mk

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iPod Manuals
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I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone is hacked my iCloud account?

I could not remember my apple ID password so I made a request for a new one. When I received the email with the link on resetting my password it was addressed to John Ohare. My name is not John Ohare. Does this mean someone has hacked my iCloud account?

Hello Corinne Craven,
Thank you for using Apple Support Communities!
You can update the name on your Apple ID here:
Appleid.apple.com
If you suspect unauthorized access to your apple ID I would normally recommend resetting your password, but you have already done this.
Here is some information about 2 step verification which is another level of security for your account.
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
Be sure to read all the information in the article if you choose to use two-step verification.
Take care,
Sterling

HT4914 When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?

When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?

I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out.

TS3992 I lost my iphone 4, i now have an iphone 5. I tried to restore the phone from the back up but i accidently restored the back up intead. now i can't seem to access the old back ups for the new phone. Does this mean Icloud has deleted the old back up

I lost my iphone 4, i now have an iphone 5. I tried to restore the phone from the back up but i accidently pressed "restored back" up intead.
Now i can't seem to access the old back ups for the new phone. Does this mean Icloud has deleted the old back ups?
Help!
xD

Help for forgotten passcode > iOS: Forgotten passcode or device disabled after entering wrong passcode
When you have access to your iPhone again, FaceTime is a pre installed app that cannot be removed.
Try a search > iOS: Understanding Spotlight Search

I lost my phone 6 weeks ago, today I got an email saying "iPhone has been locked." does this mean someone has tried to power up my device. I had put the remote lock on the phone when I lost it. Today I sent 2 messages to the phone asking to call my phone

I lost my phone 6 weeks ago, today I got an email saying "iPhone has been locked." does this mean someone has tried to power up my device. I had put the remote lock on the phone when I lost it. Today I sent 2 messages to the phone asking to call my phone

Welcome to the Apple community.
dlondon629 wrote:
I lost my phone 6 weeks ago, today I got an email saying "iPhone has been locked." does this mean someone has tried to power up my device......
Yes, this would seem the most likely reason to me.

TS1383 my ipod is an ipod nano 3rd generation i have left the battery to drain for 24hrs and connected it again but it doesnt even appear in the computer i dont knwo what to do now? can someone help?

my ipod is an ipod nano 3rd generation i have left the battery to drain for 24hrs and connected it again but it doesnt even appear in the computer i dont knwo what to do now? can someone help?

Which os is installed on your computer?

I appear to have lost all my audiobooks from itunes and cannot download a new purchase to my ipod. I have tried uninstalling and reinstalling itunes but this has not helped - I am desperate as I depend on my ipod for listening to books

My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.

iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar

I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I

I just got a new iMac yesterday. I connected my Itouch and it would appear I have lost all my songs! Can anyone help? This is my first Mac and I am very intimidated by it.I

How did you get your songs onto your iPod Touch?
If purchase directly from iTunes you can download them again.
If your iPod is synced to iTunes on a Windows PC, then, sync your iPod to that computer.
If this is your first Mac, are you migrating from a Windows PC?
You may be interested in Apple's support pages on switching to Mac from PC.
http://www.apple.com/support/switch101/

TS1538 My ipod shows the apple logo no matter what and when i connect it to my computer it doesnt show up as anything but when i put my nano it shows up?? What should i do?

My ipod shows the apple logog no matter what and when i connect it to my computer it doesnt work

Try this http://support.apple.com/kb/TS1538, and if necessary, uninstall and reinstall iTunes. It contains the drivers for the iPhone. If it is necessary to uninstall and reinstall, use this support document and follow the directions closely. http://support.apple.com/kb/HT1923

My iPod touch 4th generation's screen is part white but,my iPod still works but I can see only part of the screen.Does this mean part of my screen is broken? Or is there a way to easily fix this? If so please tell me how to fix it.

I need help on knowing how to fix my iPod touch's screen.

Apple will exchange your iPod for a refurbished one for &199 for 64 GB 4G and $99 for the other 4Gs.. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

TS5148 What does this mean: Check to verify that your TV's video input matches the HDMI connection.

I have followed the instructions and connected the AppleTV to the TV and power. When I turn on the TV, it is the TV, no Apple product. Power is on the AppleTV. I must conclude that I have no idea how to select the correct TV input. What does that mean? How do I do it?

Welcome to the Apple Community.
The TV input setting may have one of many names on your remote. I've seen 'Input', 'Source', 'Mode', 'AV' and a few others too. Once you find the right setting you need to choose 'HDMI'.

Can anyone help me out here, bought an ipod touch 2.o and when i connect it to my computer it shows up ipod fin ebut when i try to connet it to itunes it say cant connet to ipod becouse it doesnt have the right soft wear???

i bought this ipod off a friend its second hand but it worked before,, my friend cleared it out so my son can put his own stuff in it ,, but when i turn it on its shows only a usb conneting to itunes and when i connect it to itunes it says soft wear not reconignised and that i should reninstall itunes which i have done 3 times and still it wont connect to itunes,,

ok try this out:
turn the ipod off, than hold the home button and than connect it with your computer, keep holding the home button, if it work fine itunes will give you a message that it found a device in recovery mode and you can try to restore it
also explained here:
http://support.apple.com/kb/ht1808

I have colored lines running across my screen, does this mean my computer is going to crash?

I have colored lines running across my display, is there anything I can do?

Run the Hardware Test in Extended mode. Disconnect all periperhals first. If you're running 10.6.8, you have an Intel Mac not a PPC.
http://support.apple.com/kb/ht1509

It appears I have lost all previously downloaded music including songs I ripped from my own cds..can I get them back? I thought they were saved in the cloud but I cannot find them

I had previously had years worth of Christmas music in my iTunes. When not the holiday season I obviously deslect it so that it does not play. I thought it was all backed up to the cloud, but now upon trying to recover it and resync it to my phone for travelling, I cannot find it anywhere. Is my music gone for good?

Why did you think it was in icloud?
You can redownload some itunes purchases in some countries, but this does not apply to music not purchased via itunes.
Downloading past purchases from the iTunes Store, App ... - Apple
Have you failed to maintainn a backup copy of your computer?

When someone messages me their contact name does not show up as how i saved them!!! does this mean someone has access to my phone?

When I get a message from my friend, her contact name does not show up the way I saved her and I am wondering if someone has hacked my phone or something

That is what I am trying to work through. I understand you are seeing it in Notifications, that was what I was trying to confirm. When you open the message, what is displaying on the phone, Juan? Is Notification the only place that you are seeing this name differently? And yes, if you have the name saved as John, it should display as John. How are you backing up/syncing your contacts? Are you using a supported application on the computer, or are you using a cloud service, such as iCloud? If you go into your contacts and look in the upper left corner of the application, does it list more than one source for your contacts? Do you have more than one person with the same phone number listed in contacts, similar to having two people that work at the same place? Is the Notification only displaying a first name and no last name? Do you have first names only in your contacts?

I do need help. My little i-pod appears to have lost all visuals. when I connect it to the computer I can see what is there, but I can no longer play it or see the tiy screen. Does this mean it has died? or is there a way of resucitating the poor thing. m

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