I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!
I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!
The reset link will only send reset info to your rescue email address, an alternate email address is not used for account security. If you don't know what your rescue email address is (you won't be able to view/change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312
Similar Messages
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I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Cant get ios7 to accept rescue email on install security
If you have an Apple ID and iCloud account, use the iCloud email address and see if that works.
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I Have an ipad2 my mum has an ipad3. I can FaceTime her but she can't FaceTime me it comes up with not available. We have both put email addresses in, can anyone help please?
First, you don't have a 5+ year old 3GS. The 3GS has only been around for under 4 years. In fact, 5 years ago there were NO iPhones; the original iPhone (2 generations before the 3GS) came out on June 29, 2007 - not quite 5 years ago. The 3GS was released June 19, 2009.
That aside, you can sync multiple phones to one computer - see http://support.apple.com/kb/HT1495. boogeyman is wrong. It is 100% safe to create an additional user name on her computer, log in with that name, and back up the phone. See this for details on what you want to do: http://support.apple.com/kb/HT2109 -
It kept asking me to answer security question and I don't know the answer because my account is super old. I don't know my rescue email either. My sister said if I just kept answering the questions wrong it would stop but instead I got locked out. Please help I have money on my account.
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85343) -
I can't make purchases on my iPhone without answering security questions and I don't know my rescue email how can I change or add a rescue email so I can change my security answers and make purchases
Without a rescue email you will have to call Apple to change your security questions:
See http://support.apple.com/kb/HT5699 -
i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I want to change security question but the problem is i don't know the rescue email what can i do ?
Please answer me quicklyAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?
I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.
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HT5312 What if I don't know me rescue email adress ?
Like I can't remember my security questions an when I hit sent to your rescue email I don't know who is the rescue email
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
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I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699 -
how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 How can I reset my security questions if I don't have a rescue email address
How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help
Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.
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Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?
HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
HT5312 how do I reset my security questions if I don't have a rescue email address?
how do i reset my security questions if i don't have a rescue email address set up?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87417)
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