I download latest software update for itunes and iphone. they successfully download, but then a message comes up saying unable to install as file has been corrupted. what is the cause?
I download latest updates for itunes and my iphone, when it comes to installing, it successfully downloads, but then i get a message for iphone software error=1403 file corrupted, and for itunes it downloads, then when i try to install it a message says unable to install software, file maybe corrupted!!
The iTunes update must be downloaded and installed before you try and use it to update the iPhone OS
Download iTunes 10.2.2 from here: http://support.apple.com/kb/DL1103
When it completes it will auto mount the disc image and show you the package installer, don't try and do anything with the file until it gets to this stage.
Once that's installed reboot the Mac, run iTunes, connect your iPhone and let it sync, then hit the update button and let it complete that step by itself (which will require a restart of the iPhone)
Similar Messages
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The reason I found this problem is that I did a complete reset of my iPhone, so it reset all the content, through settings on the phone. That ended up deleting the ringtones I had. I tried searching up the same tones, however you can't "Install" already purchased stuff like you can in the AppStore.
I can't "iTunes wifi-sync" because you need to have connected at least once to the computer before you can wifi-sync, but because I reset my phone, it doesn't "remember" it once synced with my Mac cause I reset it.
I have gone through the "iTunes connectivity troubleshooting", nothing worked.
http://www.apple.com/support/iphone/assistant/itunes/#section_1
My iPhone charges fine with the USB-Wall outlet adapter, so its not the lightning connector or the USB connector on the other end of the cord.
All the USB ports on my Mac are functionning (working with other cords for printers, etc.), but still the iPhone persists not to be recognized in iTunes.
So I am guessing iTunes is the problem.
Any Help, Solutions, Suggestions, would be appreciated.
Thanks.I had not tried that article, however I already went throught the troubleshooting assistant, which covers everything that article has.
I am about to try to delete and re-install iTunes though, which was mentioned in your artile link.
Thanks for the help.
I'll post my findings/results. -
trying to restore from iTunes back onto iPhone 5 - it starts but then error msg comes up saying there is not enough space on the iPhone to complete the restore - what do I do? - Help cos I've lost my contacts!!!!!
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
I accepted a recent update for iTunes and now my version of Spin Doctor can't communicate with iTunes, specifically, I can't get music files to go over to iTunes. Spin Doctor gives me a message indicating that iTunes isn't working properly.
I am using iTunes 9.1.1(12) and Spin Doctor 3.1.1.304t. I have investigated upgrading the Spin Doctor but I think too much time has passed and the version available are too far advanced.
Any ideas? Can I undo the iTunes upgrade? Is there a website that I can go to to get the upgrade for my Spin Doctor?
Thanks.
MaryIf your iMac is an Intel CPU model, you can upgrade the OS to OS X 10.6 Snow Leopard.
Then use software update to update 10.6 Snow Leopard to OS X 10,6.8.
Then you can run the latest iTunes to sync your iPad running iOS 6
You can purchase OS X 10.6 Snow Leopard by calling Apple at 1-800-MYAPPLE. Ask for retail software sales and purchase a copy of 10.6 for $19.99 plus shipping. -
IMac unable to restart after downloading latest software update (including iTunes 11.2)
My system is a mid-2007 iMac (Intel) with latest software updates always promptly installed (OSX Mavericks, etc) and 320 GB internal HD, 4GB Ram.
Today the software updater informed me that an update to iTunes was available and so I allowed it to download the update and then restart the computer. The restart was not successful - the computer display will show the status window progressing as the update is installed and then nears completion, but will freeze at the apparant point of completion and the restart will not complete. I tried restarting several times and it always hangs up and does not complete.
I then ran the Disc Utilities program - first time I ran it, it identified disc problems with the internal HD and proceeded to repair them. Following that I trried to restartt and it ran into the same difficulties and did not restart. Subsequently I ran disc utilities and it reports the internal HD to be fine. I've also tried several times to boot the computer and restore from my Time Machine backups and it will not complete the restore. I do get to the screens where I can select the volume to restore from, the volume to restore to, and so forth. After these efforts were not successful, I finally tried to re-download OSX and do a clean system restore, it progressed nearly to completion and then aborted the system installation without completing.
Since having this problem I've therefore been unable to use the computer in Mac mode. I had just about concluded that my hard disc must be replaced, when I decided to see if I could restart running Windows (bootcamp), and I was able to do that successfully. The hard disc is therefore not damaged, or at least the partition of the hard disc used by Windows is not damaged.
Is my most likely option to replace the hard disc or is there something I can still do, in order to see if the hard disc can be restored using a saved backup, before I replace it?
I have the further complication of finding that the Apple store will not replace the hard disc for my computer because it is over 5 years old. I can probably locate a shop such as Best Buy locally who can do that, or I can simply purchase an external hard disc and use that as my primary hard disc until I either replace the internal hard disc or simply replace the computer. Since it is a 7 year old iMac, it would not be surprising to have to replace the hard disc after this length of time. I also see that there are instructions available online to explain how to replace the internal hard disc myself, but I'm unsure at this point whether or not I want to do it myself.Lacking any responses to my initial post above, I will briefly update how I resolved this issue today.
Installed new external hard disc, 1 TB WD My Passport for Mac, and straightforward setup involving first installing current OS X operating system, then system migrator utility to rebuild the same setup as saved in latest Time Machine backup. The whole process was somewhat time consuming due to my internet connection speed and USB data transfer speeds but it went without any issues. The computer now boots up and operates identical in all respects to how it did before the problem occurred.
Regarding the internal HD of my iMac, if I now run Disc Utility to verify the disc, it reports "appears to be OK". However, viewing the disc usage in "About This Mac" window, it displays as entirely empty. Opening it in the finder also shows only a "Apple Hot News.mbox" file and a single .jpeg image, and .nothing else.
Interestingly, the Bootcamp partition of my iMac's internal HD continues to work fine and appears unaffected by the problem. I use bootcamp rarely but still will plan to set up a replacement bootcamp volume on the new hard disc soon, in order to take its place.
That the problem surfaced coincident with the software update may have been nothing more than bad luck? At this point I have no reason to suspect that the softward update had anything to do with the difficulties. -
All updates for iTunes and iPhone are hanging
Trying to update iTunes and iPhone but everytime I do the downloads stall and hang and I have to cancel and restart my computer. ALL other downloads happen just fine without any stall. I have Windows 7. I have tried changing my firewall settings or anti-virus settings and the Apple downloads still do not go through. I am on a DSL line and like I said ALL other downloads and updates come through just quickly. Any ideas???
It might just be easiest to download it at a friend's house and put it on a USB stick.
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Mac extremely slow since recently downloading latest "numbers" software update. Also Mac when put to sleep, will now wake up by itself and go back to sleep etc, etc. Please Help!
Macsimple wrote:
Sorry, I am running version 3.2.2. (1878) for Numbers
OS X 10.9.4
OK, thanks. First, open Disk Utility and the Repair Disk Permissions on your internal HD. You can find DU in Applications - Utilitie. After doing so please restart in Safe Mode, this is easily done by holding down the Shift Key on your keyboard when you hear the start up tone, you will see a progress bar appear letting yuo know it's starting in Safe Mode. Then reset the SMC and PRAM, instructions can be found by clicking iMac SMC and PRAM reset. Then retest. -
When does the next software update for iPods and iPhones and other apple devices ??????
I think there's a update 6.1.4. But it doesn't show on my iPod touch
or iPhone 4 and I got the updated 6.1.3. How to get it update or when the new one come out ??You have the latest update.
No one would know when Apple will do anything unless they announce.
Speculation is not permitted here. -
While downloading software update for Itunes, got message saying detecting Ipad in recovery mode and telling us to restore Ipad to original settings, which we don't want to do. Also cannot turn on Ipad; shows Itunes symbol with connector. Help!
No promises but a System Reset is worth trying:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark. -
Help. I recently downloaded the latest software update for on my Apple TV (per the prompt Apple TV gave us). Ever since downloading the update, we cannot access movies, play movies, or access iTune store. We can play YouTube videos so the problem is not related to the connection. It happens only when we are trying to access Movies. Very confused. Our AppleTV was working fine until I did the new software update. Now this problem! Help!
re-add the shared lib
check the firewall on the computer -
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?
Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg -
i just downloaded the new update for itunes and the itunes store wont open up it is taking a long time it still hasnt loaded since 5pm, i also cant sighn in either it just keeps on saying accessing itunes....
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.
Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I tried to update the latest software update for my MacBook pro (which was on 10/12) and after it started to update it restarted like normal but when it started back up it was running painfully slow and none oft programs will open.They all quit unexpectedly. iTunes microsoft word all of them quit unexpectedly. Help!
Exact same problem with my 2010 MBP 2.4ghz 4gb ram 10.6.8. iTunes said update was needed, Software Update ran with various updates including a security update, truthfully didn't pay much attention, I always install the Apple updates. After the restart it took 3-4 times longer than normal to get to the login screen, same to get to the desktop but I'm familiar with that occurring on update restarts. Unfortunately it got worse from there. Performed a full shutdown and startup. Same long boot. After the desktop finally loads every mouse button press received a 2 minute beachball. I use menu-meters and both processors are under 10%. Waited a few minutes for disk utilities to launch, repair permissions estimates 3 hours for a typical <10 minute process. Activity monitor shows nothing over 10% CPU most of the time however ReportCrash pops to the top often. Any suggestions would be greatly appreciated. BTW zero problems until this update.
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When requested I tried to down load the latest update for itunes and now I cant open itunes as it says Ive lost the MSVCR80.dll file and I don't know how to repair it.
I've tried re-installing as the error message instructed but that hasnt worked.
Can anyone help?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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