I have just downloaded update for itunes and now my ipod is not recognised, my ipod is displaying a picture of a usb cable and itunes logo , please help
I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.
Try the troubleshooting here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Similar Messages
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I seem to have fried my ipad--i went to itunes to update it and now it wont do anything? the ipad has a picture of a usb cable and it says to connect to itunes but when I do it does not show up as a device??
You'll want to completely restore the device using iTunes.
http://support.apple.com/kb/ht1414
Keep in mind, at this point anything you had on the iPad you did not backup to iCloud or your computer is most likely lost.
It may be best to contact AppleCare by phone from 7am-10pm Central if you need more help on the matter. -
Recently downloaded ios 8.1.2 and now my wifi button will not slide to on and I also cant use bluetooth and icloud any ideas on how to fix this?
Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support. -
I have just done the IOS 5 something update on my phone it went to back up and now my computer does not recognise my phone and the phone screen just has the ITunes symbol with an arrow and usb cable on it. Does anyone have ideas of what I can do?
More info for you, I have not had the phone jail broken or anything like that. Please help as my phone has everything on and was fine before I did the update.
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Same here, 4s working perfectly, downloaded update 8.0.1 Now no wifi or bluetooth or hotspot. Control on/off icons are muted in colour and don't respond. Tried resetting network connections then total restore, didn't work so still have the same problems as before.
Satellite L505D-S5983
I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
Then add things carefully, rebooting Windows and testing the USB and audio at each step.
Please note this.
The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
All of the latest drivers for your model are easily found here. This one is for the sound.
Realtek Audio Driver for Windows 7 (32/64)
-Jerry -
hello,i have a macbook pro and i just recently downloaded facetime, and now i cant use it, it says An internal FaceTime error occurred,i dont know how to fix it, please help.
If your webcam is powered by USB, make sure it is attached directly to your Mac and not a USB hub. In my case, I had my Rocketfish webcam attached to a peripheral USB hub and it wasn't drawing enough power to operate at capacity. Therefore, Facetime was quitting on me and giving me that exact error message. Once I attached the webcam directly to my Mac USB port, problem solved. Hope that helps.
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I bought a used Ipod touch, was supposedly factory refurbished, and it worked when I first used it. Then I noticed the previous owners User ID on the Apple log in and thought i should delete all info and start clean. I hit the delete button, Now all I get on the screen is a picture of the usb cable and above it the itunes logo. What do i do now?
Connect it to your computer, launch iTunes.
Right or control click the iPod under Devices left side of the iTunes window.
Click: Sync
If you want, you can rename the device. Double click the iPod under Devices. Type in a name. -
my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me??, my ipod touch is frozen and it has a picture of a usb cable and the itunes icon, can any one help me?? anything would be helpful!
What exactly happen? If it started and froze, at what stage did it freeze?
Maybe this:
Hang during restore process
Following Troubleshooting security software will frequently resolve this issue. This issue can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
I would first try restoring on another computer. -
HT1414 how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo
how do i get my ipod to work when all i get is a pic of a usb cable and an itunes logo
Connect the iPod to your computer and restore via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad -
I downloaded ios8 and now I can no longer play music in my car when I connect by USB cable
I Upgraded to IOS 8.1.2 and now I can't play music in my car when I connect with the USB cable. How do I fix this?
Hey Jennd22,
Thank you for participating in the Apple Support Communities.
If you're not able to play music from your iPhone to your car stereo after updating iOS, the advice in the "Troubleshooting Tips" section of this article may help:
Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
Best Regards,
Jeremy -
My ipad won't charge. All I get is picture of white USB cable and iTunes Logo.
My ipad won't charge. I must admit, I did use it until there was only 2% power left and then went and plugged directly into power and not through PC... but it won't charge. All I get is picture of white USB cable, an arrow and the iTunes Logo. I have turned off and on again as previous posts but all I get is the picture of the USB cable, arrow and iTunes logo. Please help...
I have been relatively patient - 3 hours on charge but all it does is show picture of USB cable and itunes logo. It it were charging you would think that a picture of the charge would come up to indicate status of charge - wouldn't you think?
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I have a problem with Mail on my Macbook Pro. It is configurated with a gmail account, and now I can't access the mail. Is it possible to reboot the account or..? Please help:)
The question mark means the computer cannot find a bootable volumes so can;t do anything, That, combined with annoying sounds, strongly suggests a failed hard drive.
You can ask a "genius" at an Apple Rtail Store to test it but I'm pretty sure the drive is kaput. I'm hoping you had your data backed up. -
Can anyone help me- I recently had an archive operating reinstall completed at the genius bar (so they didn't have to delete my hard drive), but now my battery says "not charging." It used to hold a 2.5 hour charge, and now nothing. Can anyone help?
Hi, Michelle. Welcome to Apple Support Communities.
Have you tried resetting the SMC? The SMC (System Management Controller) has control over the charging function, so resetting it may help. -
my will not do anything and it has a picture of the usb cable and the itunes logo on the screen
Your iPhone is telling you you need to restore it using iTunes on a computer. Follow the instructions below.
Use iTunes to restore your iOS device to factory settings - Apple Support -
I have recently changed lap tops and moved my itunes library successfully.
However I cannot now synce my ipod classic with the new windows pc.
The lap top is not recognising the ipod.
I have spoken to apple and they think its a settings issue on my pc ? I have fully deleted and then reinstalled itunes .
can any one help ? This should be easy to resolve but appears to be a common issue when looking on the web.
Thank youHere is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.
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