I downloaded a song and its showing up grey but it wont let me sync it but i can still listen to it on itunes? What should I do?

I downloaded a song, it will let me play it in itunes, but it wont let me sync it and its shaded in grey.
What should I do?

It is telling you to contact iTunes Support. Do that by:
Apple - Support - iTunes - Contact Us

Similar Messages

  • TS1424 i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality

    i downloaded a song and it shows the time length all to be correct but while playing the song will only play for about 30 seconds then skip to the next song in my list (all lists) - in short i payed for a song that is only of a preview quality
    Either this needs to get fixed or i will request my money back because i will not work for my money while other lie about what i spend it on.

    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT201407 i tried to update and back up my iphone but then, i cannot activate it now. I can't open my iphone anymore. What should I do? Thank you!

    i tried to update and back up my iphone but then, i cannot activate it now. I can't open my iphone anymore. What should I do? Thank you!

    This is usually a symptom that the phone was hacked/jailbroken. Was it?

  • I purchased some songs and they show up on my I-tunes list on my computer, but did not sync to my I-pod.  How can I get them to sync with my I-pod?

    I purchased some songs from I-tunes and they show up on my I-tunes list on my computer, but did not sync to my I-pod.  How can I get them to sync to my I-pod?  Any help would be appreciated!  Thank you!

    Sorry, I meant the letters look "faded" not faed.

  • The device is showing up on the left but it wont let me sync, The device is showing up on the left but it wont let me sync

    I upgraded my itunes and then i restored my iphone and now it is showing up on the left but wont let me do anything, sync!
    I tried everything , please help

    nt want to have to sit and go through my whole camera roll deleting my pictures.
    So you do not want to keep any of the pictures you took with your iPhone 5?
    Settings > General > Usage - Photos & Camera.
    Swipe across Camera roll then tap Delete.

  • Song and tv show purchased on ipod touch wont sync to mac itunes

    The ipod touch generated a -50 and -3203 error in itunes during the sync process and now all purchases wouldn't play without a restore and items purchased and downloaded directly to the ipod touch are gone after a restore. The ipod touch can't be mounted as a disk so if the first time after a purchase or multiple purchases (like in my case) are made on the ipod and you get a sync error your purchases are gone for good with no way to make a backup! (Note; Apple iTunes doesn't allow a second downloads--Policy!) This will definitely be the last time I purchase any items from the itunes store directly on an ipod or my apple TV, and I will make it a policy of my own to make a backup copy after any future purchases. I had been hesitant for years to buy any songs from the itunes store now my fear has been realized I have bought a song I no longer have access to. Ironically it is Bobby McFerrin's "Don't Worry, Be Happy" --That is just too good! I am gonna go buy the cd at walmart this weekend instead of an itunes card.

    If you contact Apple and ask nicely (i.e. don't rant at them) explain the problem, you will find that they will most likely let you download the items again.
    In my experience they have allowed people to download when there have been issues (like me for example, never been refused yet).
    Use the form below :
    http://www.apple.com/support/itunes/contact.html?form=download&topic=Downloading %20iTunes%20Store%20Purchases&subtopic=Download%20errors
    Or log in to your account in iTunes, view your Purchase History and use the Report a Problem link.
    Ian

  • I was trying to update my ipod touch but the update failed now it wont sync with itunes and its stuck on the Apple logo with a empty loading bar under it can anyone please help i dont know what to do

    Someone please help

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT1933 Downloaded a movie and its not showing up in purchased

    I downloaded a movie and its not showing up in the purchased file

    It should be in your Library under Movies

  • I created my itune store in Thailand. However, i cant download some songs or tv show with my Thai Itune Store. What can I do to change it so that I can download songs and tv from USA.

    I would like to download songs and tv shows from USA but i cant as i am using Thai Itune. What should I do so that I can download the songs i like?

    You would have to see which type of things it is blocking. Most likely to do with copyright law of your country or where the content is alowed to be distributed. If it's a genuine problem you should maybe try using a proxy server though.
    Ryan

  • TS1424 I downloaded a song and it will not play in its entirety. Is anyone else having this problem?

    I downloaded a song and it will not play in its entirety. Is anyone else having this problem? This has occurred on two or three songs I've downloaded lately.

    Other people have been having similar problems with songs over a couple of weeks or so.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • Hi. I have down loaded songs and tv shows on my i phone 4s but i can remove them from my phone. I have transfered purchases and cun ticked sync music and tv shows but still i have the downloaded contenet on my phone. Please help

    I have down loaded songs and tv shows on my i phone 4s but i can remove them from my phone. I have transfered purchases and cun ticked sync music and tv shows but still i have the downloaded contenet on my phone. Please help

    also must mention i have never had trouble that i couldn't fix on itunes but all of this has started since i have been using icloud for basic backups hope this helps solve problem

  • I tried to download a song and my Internet cut out. I was still charged but it doesn't show up in purchases

    I tried to download a song and my Internet cut out. I was still charged but it doesn't show up in purchases.

    From the iTunes menu bar click Store / Check for Available Downloads.
    How to redownload purchased apps from the App Store

  • I downloaded an album and it shows up on all my devices but on my iPhone 5 there is the cloud icon on most of the songs but when I tap it nothing happens and I can't play the song.

    I downloaded an album and it shows up on all my devices but on my iPhone 5 there is the cloud icon on most of the songs but when I tap it nothing happens and I can't play the song. All the songs play on my iPad and MacBook. It seems like my iPhone will not let me download the rest of the songs, and I have 3.5 GB of remaining space. Help!

    You're welcome.  I've never set up an alias but according to this article: http://support.apple.com/kb/PH2622,
    "The text you provide becomes the email address ([email protected]). An alias must contain between 3 and 20 characters."
    This certainly implies that the alias is not required to be your registered name, and only becomes the prefix for a new @me.com address.  There might be something going on with the servers right now as they are probably very focused on getting ready for the iPhone 5 pre-order release, which is supposed to happen any minute now.  You might have better luck if you waited a while.

  • I purchased and downloaded an album, and one of the songs downloaded incomplete.  How do I re-download the song?  It shows as "downloaded" in my purchase history

    I purchased and downloaded an album, and one of the songs downloaded incomplete.  How do I re-download the song?  It shows as "downloaded" in my purchase history

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • My iPod wont allow me to download certain songs and apps, why not?

    I have tried to download certain songs and apps on my iPod touch, but for some reason where it say 'install' the button can't be pressed, I can download other apps and songs but its just songs and apps here and there. For songs as well, I can have them on my iTunes but not on the iPod, I don't understand!

    Is the "Restrictions" feature enabled? You can prevent downloading explicit songs and apps with that feature. Check that and then try again.

Maybe you are looking for

  • Adding a Default value to the Filter in a Workbook

    Hi, I have created a workbook in BI 7.0.  In the Filter, for a variable its displaying '#' as default value, but i want to display one of my variable values there. I added this value in the 'Default values' tab of the variable in the Query Designer. 

  • Update or Insert Email Using BAPI_ADDRESSORG_CHANGE

    Hello Experts, I am facing an issue while Updating an Email in XD02 Transaction  using BAPI_ADDRESSORG_GETDETAIL and BAPI_ADDRESSORG_CHANGE. I am able to update only the email not the notes.Can Some tell me where i had went wrong and If you can pleas

  • Choices to boost faint mic signal

    I want to boost the very faint signal from my low-end, basic dynamic mic into my iMac so the input level is higher. I would appreciate any feedback on any of the following products or choices: My choices seem to be a mic pre-amp: http://www.guitarcen

  • Error ! Unable to continue with N1 SPS Master Server installation.

    Product: Sun N1 Service Provisioning System 6.0 I am trying to install sun N1 provsioning Service software. During installation am getting this error. ERROR! Unable to continue with N1 SPS Master Server installation. The required OS version is 2.1, a

  • Photoshop elements 12, organizer does not open

    I installed photoshop elements 12. I´m able to open uo the editor, but I can not open the orgaizer. Can somebody pleas help me?