I downloaded Acrobat on free trial last night. Adobe says I can't sign in because I'm not on the internet. Disabled my firewall, checked all settings and after 2 hours last night and 1-1/2 hours today with Tech Support still unable to access. This doesn't

There's no way to lodge a complaint about customer service!

Hey jeand63612291,
We are really sorry for the inconvenience that has caused to you.
Could you please let us know what version of OS are you working on.
If possible, share the screenshot of the error message that appears on your screen.
What all workarounds have you followed till now?
For an issue where you are unable to start a trial version, please refer the KB doc link mentioned below:
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Hope to hear from you.
Regards,
Anubha

Similar Messages

Ipad is showing connected to wifi but it is saying its not connected to internet. I have reset all settings, tried to change IP address and subnet mask and nothing is working.

My ipad mini 3 is not showing that it is connected to the wifi, but it is saying it is not connected to the internet. I have reset network settings and then reset all settings and it has not worked. I have tried to change it to static and change the IP address and the subnet mask and that is not working either. I have also tried to use the wifi in different places and that doesn't work either. Please help!!!! iPad is useless without the internet.

1. Set router back to Auto DHCP.
2. Turn off router for 30 seconds and on again.
3. Re-boot iPad.

When I try to update Firefox I get a window saying it can't be loaded because I do not have all the necessary permissions. What does this mean and what do I do?

when I try to update Firefox I get a window saying it can't be loaded because I do not have all the necessary permissions. What does this mean and what do I do?

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

My phone randomly doesn't ring when people call and not sound the text alert. I checked all the settings and them seem to be correct. Anyone know how to fix this?

My phone randomly doesn't ring when people call and not sound the text alert. I checked all the settings and them seem to be correct. Sometimes it rings, many times it doesn't. I have missed several calls. Same with texts. Anyone know how to fix this?

Symptoms
No ringer sound
Go to Settings > Sounds > Ringtone and select a ringtone. Does the device ring? (YES: Issue resolved) (NO: Go to step 2)
Go to Settings> General> Reset> Erase All Content and Settings. Warning: This will delete all user data on the device. Verify that you have a backup before proceeding. Go to Settings > Sounds > Ringtone and select a ringtone. Does the device ring? (YES: Issue resolved) (NO: Go to step 3)
Restore device using latest version of iTunes. Go to Settings > Sounds > Ringtone and select a ringtone. Does the device ring? (YES: Issue resolved) (NO: Contact Apple for service options)

2 ipnone 4s in the house and both have stopped updating photo stresm since late november work with tech support no help and they have not even called back

ihone 4/ 8
ios 7.1.2
around late nov. both my phone and my wife's stopped up dating our photo stream
called support and after several hours of resetting hot and cold they had me put in support id so they could look further into it. this was several weeks ago and the problem still exist and I have heard squat from support

Got home last night and received my updated HD DVR box. Unfortunately it was not either of the new ones but the Moto model that is one model up from the 6416. Everything works fine
My only problem is - if Verizon is going to recycle/refurbish these boxes shouldn't they make sure they are at least CLEAN before they send them out to consumers? The box I received had 2 "Quarter sized" globs of some kind of sticky brown residue on the front of the box. This is pretty disgusting IMO...I was able to remove them but it was still ridiculous that I had to do that when I received the box.

I have an Ipad mini 16mb WiFi only...For some reason it has quit recieving txt msgs. My I phone will..The pad wont..Ive checked all settings and no luck..Anyone help?

I pad mini 16 mb WiFi only...
For some reason the Ipad quit recieving txt msges...I have changed nothing...My I phone is recieving the txt...I have a connection between my home network and the ipad...All settings in the MESSAGES>SETTINGS are correct....Any Help?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I can't sign into my iCloud account on my PC. Say that I can't sign in because of a server error. I can sign in fine on my iphone and ipad, just not my PC.

I have a new PC and download iCloud. I have been trying to log on to my iCloud account on my PC for a couple of days now and every time it says "you can't sign in because of a server error."

Hi there devbark,
You may find the troubleshooting steps in the article below helpful.
iCloud: iCloud Control Panel setup cannot be started
http://support.apple.com/kb/TS5178
-Griff W.

Can't receive emails but can send. Checked all settings as per help all ok. Tried deleting and adding. All ok on other devices

I Can't receive emails but cand send. Just stopped working. I have checked all settings and also tried deleting account and re adding. Email account ok as works on my phone and laptop. What else could I try?

Go into the account again and look at the settings for the mail server. That is what receives the mail. Make sure that your username and password are entered everywhere, even where the phone states optional. I'm guessing that you are connected to Wi-Fi on the iPad at the time you are trying to get the mail?

Please help me to find my iPad and iPhone 5C. I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends".

Dear Apple,
Please help me to find my iPad Air 2 64 GB and iPhone 5C 8GB. They're in IOS 8.0 maybe...I lost all of them last night. I set up icloud for my devices but i can't find them because they were not connect to the Internet. Please guide me other ways to find my "best friends". They're very important to me. Many important files for my job in here and it has sentimental value to me. My boyfriend gave it for me so i don't want to lose them. And because i just lost my iPad Air last 3 month, and now i just bought iPad Air 2 two months ago. I'm so sad and lost. I want to catch the thief to the police so bad because they keep my bag and many other important things. I can not do anything without them. Please help me and contact me via my email or my phone. Thank you very much. Hope to receive your answer soon.

Hey there thaovy309,
Welcome to Apple Support Communities.
The linked article below provides a lot of great information and suggestions that should address your concerns about your data and finding your lost or stolen iPhone 5c and iPad Air 2.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
Take care,
-Jason

Downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with the

downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?

Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

Is this itunes on the iPad or on my computer? Thank you for the reply.

I set up a new user on my network today and am now in a location without access to that network. I just set her up as a user on her macbook but I can't log in with her credentials. Is that because I am not on the network and it is the initial setup?

I set up a new user on my network today and am now in a location without access to that network. I just set her up as a user on her macbook but I can't log in with her credentials. Is that because I am not on the network and it is the initial setup?

You need to set the option to create a mobile account using the Directory Utility app.

Trying to download Lightroom 4 free trial...It's not working?

Can someone please help? I'm trying to download Lightroom 4 free trial onto my brand new computer. I know there is definitely enough space (1TB), and enough ram etc, but i click the "download" button, and nothing happens. I'm not a huge computer person. Help would be appreciated!

Did you try to download from here (Win): http://www.adobe.com/support/downloads/detail.jsp?ftpID=5393
or here (Mac): http://www.adobe.com/support/downloads/detail.jsp?ftpID=5392

I just downloaded Acrobat XI Pro trial version - Expired?

I just downloaded Acrobat XI Pro Trial Version and the first time I try to open something it says my trial period has expired but I JUST ENROLLED. I am needing to upgrade from 9 Pro - hated 10 Pro and would love to try 11 pro before I make a mass purchase for my company.

Since you are at a company, I suggest you try the trial on another computer. Be careful if you have another version installed as XI may uninstall that one or mess it up.

Hi, I got a big problem. I restored my mac and after I erased everything and started to restall the system, it showed I need to give the apple ID that was purchased the lion. The problem is that I lost my CD, and I don't have an ID with lion purchased

Hi, I got a big problem. I restored my macbook pro and after I erased everything and started to restall the system, it showed I need to give the apple ID that was purchased the lion. The problem is that I lost my installing CD, and I don't have an ID with lion purchased, so what should I do? Do you sell the system software?

This is a user forum; we're not  Apple.
Please contact the Apple Support folks directly for issues related to hardware and software purchases.
The particular model of MacBook Pro is a key detail here, as the Mac model will determine the oldest version it can boot, as well as whether it'll boot more current software.
AFAIK there is and was no Lion installer DVD available. It was a download. AFAIK, the last DVDs commonly available were for Snow Leopard 10.6. Snow Leopard DVDs are still available in the Apple online store in various countries, if your MacBook Pro is old enough to be able to boot that version.
If your MacBook Pro purchase with Lion wasn't registered with Apple, then you'll have to discuss this directly with the Apple Support folks, or repurchase Lion from the Mac App Store (which will usually involve a call to Apple for a redemption code as it's old software), or you'll "purchase" (it's free) Mavericks OS X 10.9 and wipe and install that assuming your MacBook Pro supports Mavericks. If you didn't purchase the MacBook Pro from Apple (and it was shipped with an older release), then you'll end up acquiring a redemption code from Apple for Lion, or installing Mavericks.
For completeness and given you're probably already aware of this, the usual approach for restoration with recent OS X versions is via the recovery boot (more details). If the disk is wiped and you can't get Lion, then you'll probably end up reinstalling with Target Disk Mode using another Mac with a compatible FireWire or Thunderbolt port and a cable. Or visit the local Apple Store.
sputniki: Once OS X 10.7 or 10.9 has been reinstalled, yes, getting Time Machine configured and going is undoubtedly on the agenda. But had there been a viable backup here, I expect jianghua would have used it.

I downloaded Acrobat on free trial last night. Adobe says I can't sign in because I'm not on the internet. Disabled my firewall, checked all settings and after 2 hours last night and 1-1/2 hours today with Tech Support still unable to access. This doesn't

Similar Messages

Maybe you are looking for