I downloaded an NLV application bible a few days ago. It was not the bible I wanted. Can I get a refund on it and purchase a different on? Thank you
I downloaded an NLV bible a few days ago. It is not the one I wanted. I contacted tynedale publishers and they told me to go through you for a refund.
I would like to get theis refunded and purchase a different bible. Thank you
No ,this a user to user forum no Apple staff here
If you look at the email invoice for the the item there is an opportunity to contact itunes store for issues
or try here
http://www.apple.com/support/itunes/contact/
Similar Messages
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I downloaded album and half of the songs dont play can i get a refund
i downloaded emeli sande's album and the sng do not play can i get a refund if i can how?
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I upgraded from iPhone 3G to 4S a few days ago. When setting up the new 4S, I choose to restore my last 3G backup. It started by updating the OS to version 5.1 (9B179) then restored my apps and setting. Everything went well except that I realized I do not have the new apps which come with the 4S, like FaceTime, HD video and Siri.
What should I do to correct this?
Thank you in advance for any help on this.Ah, FaceTime is not an app, either. It's accessed by tapping the FaceTime button when you are in the contacts app and have selected a contact. This can also be done from the Phone app under the Contacts tab, or during a call, you can switch to FaceTime.
Let me know what other apps/features you are missing. -
What if my daughter accidentally downloads something and it charges my credit card $99.00? Can I get a refund? I deleted the app!!
Further to the other points, what you might want to do is
- first, make sure your daughter does not know your password, and change it if you suspect she does;
- second, turn off in-app purchases, and set your iPhone/iPad to require a password on every purchase. See this article:
http://support.apple.com/kb/HT4213
Matt -
changed security questions a few days ago now the new ones wont work...anyone have this problem?
hi, try all what these guys say, as they make sense (my bet is on a slug of kebab guys ).
you list bits you have tried but don't say if you have tried a new lead?
i'm not being tricky, as an electronics engineer of some 40+ years who repairs consuls, iPhones, iPads etc. i have some experience of what gets overlooked. Some of the cheap after market leads aren't the best quality,and some darn right lethal, likely to catch fire while your asleep. you might have bought of them.
i find it tends only genuine Apple leads lock in, but there might be fakes of them to. either way worth a go. perhaps se if your family or mates have one.
Alan -
I updated FF a few days ago. Now when I try to pull up PDF files they are washed out.
Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
I suggest that no response is made to this duplicate thread. -
Can i get a refund for songs i purchased on accident but cancelled while downloading?
I was dowloading songs getting ready for a trip when I realized that instead of downloading the individual songs that I wanted, I actually had paid for and started downloading the alblums for each song. I cancelled as soon as I noticed but I ended up throwing $75 dollars down the drain and I was wondering if there was any way I could get a refund and get the songs off my iTunes.
Thomas Cato wrote:
I was dowloading songs getting ready for a trip when I realized that instead of downloading the individual songs that I wanted, I actually had paid for and started downloading the alblums for each song. I cancelled as soon as I noticed but I ended up throwing $75 dollars down the drain and I was wondering if there was any way I could get a refund and get the songs off my iTunes.
Now you know the policy, but if you would like to request a refund on an exception basis, contact iTunes Customer Service via their web page and explain the extenuating circumstances. Apple is not obligated to provide a refund, but may choose to do so.
If you noticed the error quickly and did not actually let the songs download, your request will be on a slightly firmer footing.
No guarantees, but it is worth a try. -
Hi, I am new to using iTunes. Just downloaded 50 shades of Grey only to find it is the BOOK and not the music. Incidentally, I find that entering this community is somewhat akin to trying to get into Fort Knox!! Too much officiousness.
There are no refunds.
You can try contacting itunes support and ask for an exception:
http://www.apple.com/support/contact/ -
My iPhone was set up by a friend and she put her email address in and I do not have her password and can not get into my phone to download anything now...what can I do ? Thanks in advance
As explained here, have your friend turn off Find My iPhone (iPad).
http://support.apple.com/kb/HT5818
Hand her the iPad so she can do that.
Then do Settings > General > Reset > Erase all content and settings and start over with a brand new iPad (as if it just came out of the box). -
I just need the illustrator 6 download not the cc version where can i get to the download?
I need to get to the download for illustrator version 6 not the cc version.....can anybody help me....i am running mac osx mavericks.
skipperz,
Here:
Creative Suite 6
http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
What does this error mean?! " your request cannot be processed, error code 1009".
Read through this article for iTunes Store troubleshooting:
http://support.apple.com/kb/TS3297 -
Hi
I want delete a box in my iphone. This box say: password incorrect. enter voicemail password. I never use passwords.Call your carrier as they can help you. This happened to me & it was the last 4 digits of my cell #.
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Since my iphone 3GS a few days ago, it crashes when the photos are optimizing during sync
I get the message "iTunes encountered an error and has to close" when in the Optimizing stage of sync. It deleted all the pix on my phone.
Nothing so far. I've tried cleaning out some of the pictures that I had & removed some of the videos, but I still got the same error when it optimized the photos. So I created a new location for my pictures, copied some of them over to the new folders, & I tried syncing again. No luck - got the same error. Very frustrated!!!
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What's the problem? It happens to someone else? Thank you all for your attention.
settings - general - reset - erase all contents and settings - after it is done, you will have the option to restore from icloud - choose that. NOTE: This will bring back data from the last time you backup at the Apple store. So if you had any current data - you won't be able to get it back.
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After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?
Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB
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