I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with. with a

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with.

I suspect if you're trying to open a file in 08 that's been opened in 09 the file has been updated to 09 and will not open in 08.

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HT204053 I downloaded icloud, and when i try to sign in with my Apple ID, I keep getting a prompt saying that my ID is valid but not an icloud account. So I'm unable to finish registering, how do I register if I can't sign in?

I downloaded icloud because some of my music files got deleted, and I was hoping to be able to re-download them if I installed icload.Supposedly you can use your Apple ID to sign. Now when I try to sign in with my Apple ID, I keep getting a prompt saying that my ID is valid but not an icloud account. So how do I register if I can't sign in?

You can't create an iCloud account on your PC. You have to first create an iCloud account on an iOS device (iPhone, iPad, iPod Touch) or Mac (running OS X Lion or higher). After creating the account on one of these devices you can use the ID to sign into the account on your PC.

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

I have PSE7 on my old computer and I have the license key (but not the serial number). Cannot register it on my new computer - I get a message saying that number is invalid. What can I do?

It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

I want to triple boot Have Snow Leopard and XP on separate drives and I want Windows 7 on another drive, can it be done by temporarily removing the xp drive and installing windows 7 on another internal drive?

I want to triple boot my Mac Pro I have Snow Leopard and XP on separate drives (osx on drive 1, xp on drive 2) and I want Windows 7 on another drive (drive 4, drive 3 is used by osx for storage), can it be done by temporarily removing the xp drive and installing windows 7 on drive 4?
I realise bootcamp only allows 2 operating systems and refit could change the size of my current xp drive to accomodate W7, that is not an option here for various reasons one being the drive is pretty much at capacity with only about 30gig free (I work with video so that free space fluctautes quite a bit). I have a brand new drive 4 with 1TB set aside ready for W7 but I'm unsure how to go ahead?
any help or advice would be really appreciated, thanks

Boot Camp is used to support Windows on the same drive.
You can have a different OS on every drive.
You could have Windows 7, Vista, and XP all on one drive if you so choose.
I recommend not putting Windows and OS X on the same dirve when talking about Mac Pro - unless you just need something small and lite.
Remove all your other drives while you install Windows 7.
You could even relocate XP - if you need it even - or recover the hard drive space.
You should always keep 30% free for Mac OS; same for data/media drives.
Considering 1.5TB WD Black $110.... and you want OS X to be on a fast high performance drive as well.

I've just bought a gift card for the first time and am trying to redeem it. But everytime i try to use it in an appleid it keeps saying that it is invalid. What should i do?

What can i do

If the above does not help, contact support on that page. When they reply, they will ask you for a photo of the giftcard with the numbers shown and a copy of the receipt.
It's likely that the giftcard was never activated in the store and the clerk charged you only for the cost of the card without activating. I've had this happen in the past at a 7-11 store.

Hello, Mac doesn't have or know what program to use to open cd designed for windows

Hello, How do I upload photos from an older Samsung cell phone? My Mac doesn't know what program or app to use. The product cd is for use with windows. What software must I have to open these files? Went to App store, & there are too many apps. Which one do I need? Can't install the photos into Iphoto. I'm still new at this.

Install Windows on your Mac or ask a friend who owns a PC to help you.

When downloading updates for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed.

When downloading updated for Quicktime 7 and Itunes 10 I keep getting an error saying that files shared by these updates has an invalid signature and that the downloaded has been removed. If I don't get that message I get a message saying that the download was unsuccesful and that in order to download I need to go to tools and then select dowload only. Please help I really want to update my iphone!

Thanks for helping out, but I already tried these steps.
I even tried this on a iMac with similar results. The only difference was that the errorcode was called 2001 instead of 21.
Today I took the phone to www.iphoneambulancen.dk. A guy (in Aarhus, Denmark) that specializes in iPhone repairs. I figured, that given his occupation he'd seen most errorcdes. Two hours later, he called me back, and told me that he had replaced the battery.
So, it turns out that a broken battery can cause this behaviour.
But thanks again

I use Outlook for my email on the Safari web browser, and about 90% of the time when I want to attach a pdf or jpg file the email message will crash.

I use Outlook for my email on the Safari web browser, and about 90% of the time when I want to attach a pdf or jpg file it fails and about 50% of the time when I want to send a standard text massage it will also fail and the email massage crashes. The only way I can get my Outlook to work is if I switch to Firefox web browser. I would rather not switch to a new web browser if I don't have to.
It seems like what ever the problem is that its related the Safari web browser, because it works fine on the Firefox web browser.
I think its some kind of plug-in failure because it giving me a LOC ERROR:
LOC ERROR: Unable to locate localized string for resource ID 5007.
How can I fix this Plug-in?
And, yes my softwer is conpletly updated…

That's an Outlook issue. You'll probably get better responses posting on the Office for Mac forums.

When I try to play some of the songs in my itunes library, I get a prompt saying the file could not be used. When I hit the "locate" button, it still won't locate the file. I didn't delete any of these tracks and there is no common link between them.

When I try to play some of the songs in my itunes library, I get a prompt saying the file cannot be used. When I hit the locate button, the file cannot be found. I didn't delete any songs/files and there is no common link between the missing songs.

Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT3657 I am on this website trying to install Safari Web browser on my pc to use it instead of internet explorer, but I cannot get to a download anywhere. Nor can I find it on the Store page. How do I get to download Safari?

I am trying to download Safari web browser on my pc but cannot get ot it anywhere. How do I get to use Safari?

Matchley wrote:
Thank you for your help. Another questions. For a small business firm of 10 computers what would you suggest the best server. We now are all pc's but eventually I want to upgrade to Apple. I currently have the Small Business Server.
Sorry to say that Apple isn't the best choice in that department as they are primarily a consumer products company, they don't cater to business needs with their offerings.
Phill Scheiler actually said they are interested in the 50% share of the consumer market.
Apple has discontinued their X-Server and now OS X server is really just a hobbyist pursuit, not a serious business solution. The Mac Pro hasn't been updated in ages.
Mac's can be used on Windows, Unix and Linux servers, but on that side of things it's best to use the services of a local server technician. Linux costs nothing for the licenses and is very secure and highly configurable.
You also can go Red Hat Linux which is a commercial version of Linux which requires licenses, but you get the better security and reliability plus business support.
All I can suggest is evaluate your local offerings from many of those type local server business services in you area and go from there. You'll likely be a mixed shop for quite some time or perhaps forever as some won't give up Windows like some won't give up their Mac's.
Also Mac's are not very cost effective anymore, Apple changes the operating system annually which require new software/paid upgrades, Windows 7 will last another decade and offer desktop models that parts can be exchangesd or replaced in house, unlike Mac's which one has to bring it in and AppleCare expires in three years.
So buisnesss and profit speaking Windows is pretty good, but if your like Google who has a big bank account then replacing Mac's every couple of years is nothing.

When I sync my Iphone4 on Itunes I get a message saying that some apps cannot update because they are not compatible with my phone...also...Mail wont up/download...my provider adamant I have all the right settings..

When I sync my Iphone4 on Itunes I get a message saying that some apps (eg Find Friends) cannot update because its not compatible with my phone.
I also am not able to up/download mail even though my Provider is adamant the setting are correct...
IOS 7.1.2
would appreciate help with these issues :-)

However after part of the Itune update completed a message came up on the screen
saying "The feature you are trying to use is on a net work resource that is unavailable.
Which particular .msi file does the message go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

Hi, I have a macbook pro with a new hard drive installed. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files'

hi, I have a macbook pro with a new hard drive installed and restored. My WD external drive backup on time machine now wont let me access the files. I get a prompt saying 'you do not have permission to access the files' After my new drive was installed I plugged in time machine and it started backing up. I paused it when I realised that it was running for more than a few minutes. I now realise that it probably started backing up the new hard drive all over again. Which makes me think that the original back up must be on the WD back I cant seem to access it. Any ideas would be helpful.

See E-10 in the first link.
Time Machine Troubleshooting
Time Machine Troubleshooting Problems

When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software?

When I click on the button to download the new IOS software, I get a message saying that all the items on my iTouch will be removed. Will I have to reload everything after updating the software? Because I had to have my hard drive wiped a while back, I have items on my iTouch that are not in my iTunes. Is there a way to copy everything on the iTouch into iTunes, if necessary, before I load the new software?

It is possible to transfer purchases from your iPod back into iTunes before updating the OS. If you had any CDs from your personal collection, these you have to put back into iTunes manually. Hope this helps you & good luck!

HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciated

This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

I downloaded the recent Pages update but now I can not open some documents done last year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3

I downloaded the recent Pages update but now I can not open some documents done in the past year. I get an error saying that I need to download a newer version of Pages. I am running version 4.3. Do I have to purchase an update of Pages?

You are not on Mountain Lion anymore, right? You are on Mavericks and have downloaded Pages 5 and then created docuemnts in it which can't be opened in Pages 09.
No, you don't have to buy a newer Pages but you have to be particular about which version you use.

I downloaded an update for my Safari web browser to "snow leopard". When I click on the .dmg file, a window opens up with a .pkg file but when I click on the .pkg file I get a prompt saying that it doesn't know what program to open it with. with a

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