I downloaded icloud and lost most of my apps.I did restore didnt work.when i try to download app it asks for a usa zip code and i live in canada and cant download anything now
downloaded icloud after the download the apps some apps didnt work, tried again then lost most of my apps, now when i try to download apps at itunes it asks for my info when i fill in info it asks for zipcode which is USA and im in Canada and cant download anything. Also tried to restore and that did not work
To purchase and update apps, iTunes requires a valid payment method, even for free apps.
Yu can create a new iTunes App account that is only good for free apps but you still need the old account to update apps purchased wth that account.
Create an iTunes App Store account without a credit card
Similar Messages
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I am trying to set up my new Iphone 4 and download apps. I made an Apple Id which is all good. But when I try and enter in my credit card info it keeps asking for my Zip code and state. I live in Canada not US. I changed the phone to Canadian but it still keeps asking for it and won't let me put in my right information which in turn won't let me download any apps. Can anyone help?
Postal & Zip codes are same. Just enter postal code without space. It will accept.
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im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
my dvd player is not working when i try disk Utility i get this massage Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
Is this bad?
No. Ignore it.
What does this mean?
That you have the current OS version installed.
As far as I know, I have not installed any Remote Access software on my Mac.
It's part of the OS.
(55800) -
***.are Apple doing? why offer an update without warning people about the consequences!
I've just updated my old iphone4 to ios7. this phone as no sim card, as i use it more like an ipod..after the update it ask for a code, i put in the passlock code.
Unbeknown to me the sim lock and the passlock codes were different! as the sim as been deactiavted by my carrier they cant give me a PUK code!
I'm now stuck with a phone i cant use
any suggestions please!Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
Mountain Lion Server.app no longer supported?
Probably a long shot, but try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad
Resume Interrupted Downloads
Sign in Doesn’t Appear/Accept Text
Software Update - Adjust
Software Update – Stop it From bugging you
App Store support. There is troubleshooting and a contact link.
Support -
I got an new a ipod and i when i try to buy it asks about my seurity questions i and forgot the anwsers to it
hello????
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Ijust updated my ipod touch to ios5 and it didnt restore. i unplugged and reconnected my cable to the PC but when i reconnected it, it backed up over the restore i was trying to get.
You can only get your old backup back, if you included it into your computer backup routine and could restore the backup folder for your ipod.
If you have no other backups, your info is gone.
iTunes and iOS do not support installing backups of newer versions of iOS onto devices using earlier versions of iOS.
iTunes will not back up automatically if you are using iCloud.
Have a new iOS device and need to move your previous backup onto it? Follow the steps in How to transfer your backup from one iOS device to a new device.
copied from http://support.apple.com/kb/HT1766
See also iTunes: About iOS backups -
I received a prompt on the screen of my Iphone 4S to update my IOS to IOS7. I clicked on "Start" and went thru and supplied all the requested info. It asked me for an alternate back-up E-mail address, I entered this on the screen and when I clicked on "Next" it would go no further on this setup. Now I can't do anything because it's like it totally froze up. I can't even turn my phone off nor go forward or anything. What can I do to turn my phone off and totally stop this update???
Hi Genoc728,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
http://www.apple.com/support/iphone/assistant/phone/#section_1
Regards,
Jeremy -
My ipod touch is showing a disabled connect to itunes message. I've tried to get some support on itunes, however, I can not turn the ipod on to get the serial number.
Apple shuld not be required.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If needed, you can find the SN by:
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
I recently reset my computer to factory settings. I re-downloaded iTunes, but lost most of my music and all of my playlists in both iTunes and my 4S. How can I get this back?
Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices. -
Downloaded ios5 one week ago, last nigth synced itunes and lost most apps, even folders and modified backup. How can I get back what I had before last synced?
Try resetting your home screen layout, go to your setting>general>reset home screen layout.
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My transparency does not work on my iPhone and I was wondering how I fix that? It worked when I first downloaded ios7 but not now.
Hello wilsontot_too,
Thank you for the details of the issue you are experiencing on your iPhone. It sounds like you are not noticing transparency on your iPhone. It may be that you have "Increase Contrast" turned on in your iPhone settings.
I recommend verifying that Increase Contrast is turned off in Settings>General>Accessibility.
iPhone User Guide - Large, bold, and high-contrast text
http://help.apple.com/iphone/7/#/iph73b89c6
Thank you for using Apple Support Communities.
Best,
Sheila M. -
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