I downloaded my Adobe Elements but it won't finish as it says I have a 32 bit program but my computer is a 64 bit

I purchased my program from the University book store and after I downloaded the program to my compute it now states that I can't because its a 32 bit program and I have a 64 bit computer. It did not have me select one and I looked at my packaging but it doesn't say its 32 bit only. How can I get this resolved?

Are you installing it from a package? The package is created for 32 bit & 64 bit separately.
Please check Silent install instructions | Photoshop Elements | AOO volume license version | Mac OS .
Error "The serial number is not valid for this product" | Creative Suite
You might need to create a new package with the correct bit chosen.
You can also contact Adobe Support at http://adobe.ly/yxj0t6 .
Regards
Rajshree

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