Completed download of photoshop elements, but received no serial number - what to do

Hi there!
Yesterday I succeeded in downloading Photoshop Elements 12, but did not get a serial number by mail from Adobe, which is necessary for registration. What can I do?

First check your spam filter to be sure it didn't go there. While you're waiting you can install PSE as a trial.

Similar Messages

  • I have old disc photoshop elements but have lost serial number how can i get replacement number

    i have old photoshop disc but have lost serial number can i retreave new number

    If you registered PSE when you first installed it, go to the main page of adobe.com and look for My Adobe on the upper right side of the page. By working your way through the links there you should find your serial number.

  • Can I download the Photoshop Elements 12 with the serial number? MacBook air doesn't have a disc

    I recieved the Adobe Photoshop Elements 12 discs for Christmas, along with a MacBook Air.  Unfortunately the MacBook Air does not have a disc drive.  Is there a way that I can download it using the serial number that came with it? 

    Thank you Barbara for your prompt response and help!  I am new to Mac and Adobe so feeling a little lost.  I downloaded the trial, but I didn't see an area to enter my serial number.  It still has about 20 minutes to go until it has completed its download though, so maybe that option pops up at the end?

  • Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

    What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

    You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

  • I bought adobe Photoshop CC but didnt get serial number or verification email, whats the problem?

    i bought adobe Photoshop CC but didnt get serial number or verification email, whats the problem?

    Hello Nikoloz,
    first of all you should have a look there: https://www.adobe.com/account.html  >>> see My productsView all >>> These registered products are associated with your Adobe ID. >>> Name >>> Serial number
    If not successful use http://helpx.adobe.com/x-productkb/global/find-serial-number.html >> see comments
    On the other hand: Did you purchase your product from these firms like Amazon? If yes, this is not a serial number, only a code with which you can request a serial number from Adobe. Please have a look at http://helpx.adobe.com/x-productkb/global/find-serial-number.html. (Start here: How did you purchase your product?)
    The following part, so I just see at least, ceased to exist on my Adobe website, everything takes place in the link from above. I leave it as an info yet, it might still fit for you. For this purpose, please click your way through to your Adobe Store and find the button "Get Serial Number". Fill in the form and after a while you will get the real serial number.
    Good luck!
    Hans-Günter

  • Can i install my photoshop elements 10 using my serial number

    can i install my photoshop elements 10 using my serial number if i dont have a dvd drive on my computer?

    It depends on which region you are in?  I am also assuming you are trying to install the trial version using your serial number?  Finally I would also assume that your computer meets the minimum system requirements?

  • I downloaded 1G Photoshop Elements but no evidence on my computer

    Photoshop Elements purchased 1/24/13 #AD006799697. downloaded but does not appear on computer.  Used alternative download method..

    By default al ldownloads go into your system's global "Downloads/ My Downloads" folder or the folder you defined as default in your browser settings(which also defaults to the same). Anything beyond that we cannot know. You are not telling us anything about your system and if you pointed the download to another location, you will have to keep track of things...
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  • Download Photoshop Element 5 with a serial number

    I have several Canon products, and installed Photoshop Element 5 to the PC that came with the products several years ago.  I updated the software on PC after installation.  I now use MacBook Pro, and I only could find the serial number for the Element 5, which I had registered in the Adobe.com.  And I could not find the Element 5 downloading.  Is there any way to download Element 5 on my Mac with the serial number or it is not worth it?
    Thank you!

    It won't work. Those old Elements products were not cross-platform to begin with and given how old it is, it is doubtful it would even work on a current Mac. Simply buy a new package of PSE 12/ 13.
    Mylenium

  • Photoshop Elements 7 reinstall "invalid serial number"

    I purchased PSE 7 in 2010. The computer I had it installed on crashed. I have installed the program on my new laptop. When I get to the point of entering the serial number it says the number is invalid. I use the number provided on the back of the original box. Adobe support offers no help. What do I do?

    Do you have a serial number, or do you have a redemption code to GET a serial number?
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
    Also, Photoshop Elements is not part of the Cloud... moving to that forum

  • Photoshop elements won't accept serial number

    Is there a way to get a human on chat or phone. This "jumping through hoops" to get needed support is an example of corporate indifference.

    Do you have a serial number, or do you have a redemption code to GET a serial number?
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Select a topic, then click I STILL NEED HELP to activate Photoshop Elements Online chat
    -http://helpx.adobe.com/contact.html?product=photoshop-elements
    http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html
    Also, Photoshop Elements is not part of the Cloud... moving to that forum

  • Photoshop Elements v. 4 serial number problem

    I purchased the download version of P.E. v 4 and installed it including entering the serial number. Long story short - I had "issues" so Adobe agreed to send me the CD version via the mail. I faxed the "Software Destruction" agreement and trashed the download version. I have now installed (several times) the CD version but it never asks me for the serial number. After the install, when I launch P.E. I see the old serial number. What's up? I can't find any help from Adobe on-line and they are closed until Monday. Any ideas on how I get that old serial number out and the new one in? Thanks for your help in advance....Karen

    I purchased the download version of P.E. v 4 and
    installed it including entering the serial number.
    Long story short - I had "issues" so Adobe agreed to
    send me the CD version via the mail. I faxed the
    "Software Destruction" agreement and trashed the
    download version. I have now installed (several
    times) the CD version but it never asks me for the
    serial number. After the install, when I launch P.E.
    I see the old serial number. What's up? I can't find
    any help from Adobe on-line and they are closed until
    Monday. Any ideas on how I get that old serial number
    out and the new one in? Thanks for your help in
    advance....Karen
    Just letting you know that you've posted in
    iPod nano (Second Generation) discussion...

  • Bought a photoshop cc, but have no serial number. emmergency!

    Help! My project deadline it tomorrow. I just bought a photoshop CC month plan. But cannot find the serial number on the page. another sentence is shown instead:"We are still processing your order. It could take up to 24 hours. Please check back later." Does that mean I couldn't have the serial number until tomorrow??! But my project's deadline is tomorrow!

    Try
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  • I cannot install Photoshop Elements 12. Invalid Serial number.

    I have had to format my computer and start fresh and now when trying to install PS Elements 12 it keeps saying invalid serial number! help!

    Find your serial number quickly
    Error "The serial number is not valid for this product" | Creative Suite

  • Lr5 ordered but received no serial number and was charged!

    I ordered Lr5 with a credit card here in Abu Dhabi on the Adobe site. I received an email 24 hours later saying the transaction went through and within an hour I should get an email with the serial number. However, never got the email. I then emailed the link I was given if there was any problems and the email address they gave me is not valid. I have been charged just under AED 700 and would really like to get the serial number. I hope someone can help. Thank you very much!

    We're just Lightroom users here, not Adobe employees.
    Other than to advise you to check your junk mail folder, we probably can't do much to help. You need to contact Adobe.

  • How can I re-download Adobe Photoshop Elements 8

    could someone give me advice how to re-download Adobe Photoshop Elements 8.  The serial number I have.
    thanks

    For some reason adobe only has a link to the windows version. For the mac version, go here:
    http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml
    and be sure to follow the Very Important Instructions exactly, even when they seem wrong, or it won't work.

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