I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

Tim is correct.
But, first step with 3GS white screen and most iPhone problems is Reset, hold both home and power buttons until iPhone begins to restart itself, usually about 10 seconds of holding both buttons. If still white screen.
Next step would be Restore the iPhone Firmware with iTunes on your computer. If still white screen.
Next step would be to follow Tim's advice, if you had not already.

Similar Messages

Music library crashes on iphone 5. Can anyone advise on how to fix this?

I have a new iPhone 5 and when I transferred all my data from previous iphone I find my music library crashes. Can anyone advise on how to fix this? I've already tried to sync with my itunes library on my computer.

Basics from the manual are restart, reset, restore.

I deleted my back up files from my external hard drive and my trash won't empty. I get an error code -22. Can anyone tell me how to fix this?

I deleted my back up files from my external hard drive and my trash won't empty. I get an error code -22. Can anyone tell me how to fix this?

JLCruz wrote:
I deleted my back up files from my external hard drive ...
If this is related to Time Machine Backups...
See here > Should I delete old backups? If so, How?
From Here > http://pondini.org/TM/FAQ.html
If the TRASH still won’t Empty...
See Here > http://pondini.org/TM/E6.html

I have a new Iphone 4 and tried iCloud syncing. I now have a white screen and cannot turn the phone off. i did not download iTunes so I cannot perform a restore facility through iTunes. What can I do please?

I have upgraded from a 3gs and first backed up by 3gs through iCloud. I then logged on to iCloud on my new device and it synced my contacts. I entered my email addresses and then tried to download some of my App purchases. The screen then went white and I cannot now shut down the phone although I am hearing new emails coming through. I think I should have downloaded iTunes first but didn't which means iTunes does not recognise the phone and I cannot therefore restored to factory settings to start again. Help please.

Has the phone been unlocked officially? Has the phone been jailbroken in the past? If yes, these could be reasons for the behavior of the phone.
iPhone: About unlocking
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

I can no longer see my iphone on my computer. the ipone is gone blank only showing the apple logo

my iphone no longer shows up on my computer, the iphone screen has gone blank only showing the Apple logo. I am unable to make and receive calls. Can someone help me with this problem please?

Your iphone is shown at the top of the page.
You can also simply click View>Show Sidebar and it will look about the same as it did before.

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

I dropped my iphone 4s and the screen is black with some blue lines. IS there a way to view my text messages on the computer?

For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

I have a iPhone 3GS and my husband has the iPhone 4 , both phones with updated current . We added iMessage to them at first it was great, now I don't get half the texts my husbands send and when I send him a text message it will come up from my email???

I have a iPhone 3GS and my husband has an iPhone 4, both phones are updated. We added iMessage the them both and at first it was great, the messages appear in the text messages under the phone contacts and when I send a text message it will either be a green message or a blue one for (iMessage) depending on the signal. Now when my husband sends a text message to me I don't get them all or some days none. When I send him a text message he gets them from my email address. I cannot send him a standard text anymore my phone only wants to iMessage, so if the signal is not right it just sits there undelivered???
I also have a friend who that we regularly texted each other, for the past 4 months I can receive her texts but she never gets mine? And I have tried countless times, now iv given up trying and I don't use texting to either, but everyone else no problem.

You and your husband can share a store account and still have seperate iCloud accounts for your contacts, bookmarks and stuff like that. Click here for instructions to make an apple account without entering a credit card. Make sure you use a different email address for each apple account.
Set up your iPhone/iPad whatever using the new account for iCloud. Then go into settings/store and sign in with your purchasing account, you may need to sign out of the other account. To the best of my knowledge, your household is allowed to share purchased legally, someone please correct me if I'm wrong.
Once you each have your own devices set to your own accounts you can set them to backup to that account and it will keep all your contacts seperate.

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. Thanks. And I do have insurance on it with best buy. I'm with Verizon so I don't know what way would be cheaper

I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. And I do have insurance on it with best buy. I'm on Verizon's phone plan so I don't know if it would be cheaper to have it fixed with Best Buy or Verizon. I cracked my iPod a little bit ago and got a refurbished one for free with the insurance on it but I don't now if it would be different because it is a phone. I don't know really anything about this stuff so any information that could possibly help me is greatly appreciated. Thanks.

That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.

I have an Iphone 3GS and the app for Facebook doesn't work anymore...

I have an Iphone 3GS and the app for Facebook doesn't work anymore since last update made yesterday.
How can I restore it without the last update?
Or, what can I do to have the Facebook back again on my mobile?
Thank you for your help.

Hi Ricoco,
I too had exact issue what you were experienced, then I went to Apple autorised service center and submitted my earpods, their it worked with all versions of Apple iphones, but it didn't worked on my 3gs. The service technician suggested for OS upgrade.Then I came home and I took the backup and upgraded 5.1 to 6.1 as he suggested, also it didn't worked. I was totally frustated and suddenly I got an idea!. What a funny thing here is, a safety pin resolved my issue, I took out all dust which was there in the jack hole. Then I check my earpods, it was amazing you know..MY EAR PODS WORKED!.
If you still have this issue, I hope this will help you.
Umesh

Pls its very urgent - i dropped by iphone 3G and the display became very dim soon after and it still remains the same - pls advise what should be done to bring the display back to normal

Pls its very urgent - i dropped by iphone 3G and the display became very dim soon after and it still remains the same - pls advise what should be done to bring the display back to normal

sounds like you broke the display when you dropped it. There's nothing we users here can do for you.
Since the iPhone warranty does not cover accidental damage, you will have to pay to have your phone repaired or replaced. You can bring it into Apple for an out of warranty exchange in the country of purchase, or you can find a 3rd party iPhone repair store in your area.

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.

You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape.

I have a iPhone 3GS and the power connection prongs are damaged and it won't charge or sync. Is there any way to repair?

I have a iPhone 3GS and the power connection prongs are damaged and it won't charge or sync. Is there any way to repair? Or, at least is there a way to charge so I can write down phone numbers and othe rinformation. My power charge is totally out right now.

If it will not turn on - you have zero chance of getting anything off the phone.

I have Iphone 3GS and the IOS is 6.1.3 I have downloaded BBM but it's getting stucked at Spot Line. Does it work with 6.1.3?

I have Iphone 3GS and the IOS is 6.1.3 I have downloaded BBM but it's getting stucked at Spot Line. Does it work with 6.1.3?

Forgot to mention I live in Peru Southamerica, the cell provider is Claro (America Moviles).

My iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help

my iphone 4 screen has gone blank and its still on it vibrates when i put it on charge ive tried turning it off and the screen is still not showing anything please help

Hi Ellen,
Welcome to Apple Support Communities.
It sounds like your iPhone 4 has a dim or blank black screen but responds to some commands like enabling vibrate. I understand this may be a frustrating situation, but the troubleshooting suggestions in the article below will help you solve the issue.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If your screen is too dim, too bright, or you see only faint images
Try to adjust the brightness. If the screen doesn’t respond when you adjust the brightness, open several apps to make sure it’s not an issue with only one app.
If you have a screen protector, try removing it. Try removing your case if it includes a screen protector.
If you see the issue in multiple apps, restart your device.
If restarting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Take care,
-Jason

I had 2 iphone 3gs because the first one broke both now i got it fixed so

I had 2 iphones 3gs because the first one broke, but now i got it fixed, so I sold the new one.
I restored the iphone before selling it. However the person that bought the Iphone tells me that she cannot access her Itunes with it because I tunes still shows my email address and asks her to put in my password. what do i need to do? Do I have to deregister the iphone?

You're welcome.
Tell her to select Restore under the Summary tab for the iPhone sync preferences.
This will completely erase the iPhone first followed by the firmware being reinstalled. After the firmware is re-installed, she will be prompted to restore from the iPhone's backup, which is the default selection - assuming there is a backup for this iPhone available on her computer.
The other selection which must be manually selected is as a new iPhone or not from the iPhone's backup.

I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

Similar Messages

Maybe you are looking for