I have a new Iphone 4 and tried iCloud syncing. I now have a white screen and cannot turn the phone off. i did not download iTunes so I cannot perform a restore facility through iTunes. What can I do please?

I have upgraded from a 3gs and first backed up by 3gs through iCloud. I then logged on to iCloud on my new device and it synced my contacts. I entered my email addresses and then tried to download some of my App purchases. The screen then went white and I cannot now shut down the phone although I am hearing new emails coming through. I think I should have downloaded iTunes first but didn't which means iTunes does not recognise the phone and I cannot therefore restored to factory settings to start again. Help please.

Has the phone been unlocked officially? Has the phone been jailbroken in the past? If yes, these could be reasons for the behavior of the phone.
iPhone: About unlocking
Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

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My ipod comes up with a green screen when i turn it on. I did once eject it safely like a flash drive instead of through itunes. What exactly is wrong with it and can it be fixed?

My ipod comes up with a green screen when i turn it on. I did once eject it safely like a flash drive instead of through itunes. What exactly is wrong with it and can it be fixed?

What exactly is wrong with it and can it be fixed?
If you have AppleCare and/or iPod Nano is still under warranty, give them a call. If not, take the computer to your local Apple Store or AASP. The staff will tell you what is wrong w/it and let you know if it can be fixed after it is examined.

I was updating my iPhone and it is stuck. It won't complete the update and I cannot turn the phone off or use it at all. How can i get it unstuck?

i was updating my iPhone and it is stuck. It won't complete the update and I cannot turn the phone off or use it at all. How can i get it unstuck?
i'm wondering if i can use my macbook pro to override the update that is incomplete.

What does this have to do with Classic operating systems? They won't run on a Macbook anyway.
I've asked this thread be moved here:
Using iPhone

I Charged my phone with an iPad charger in Indonesia. The face of the phone is blank white. I cannot turn the phone on or off. What should I do?

I charged my iPhone with an iPad charger in Bali, indonesia with an adapter. The phone's screen is now blank white. I cannot turn the phone off or get anything to happen. What can I do?

Try resetting it: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

TS2634 My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What

My problem - when syncing and error messages comes up: iTunes could not sync calendars to the iPhone because an error occurred while margin data." I've tried turning the phone off and back on, & tried both USB ports but get the same thing. What can I do next since it doesn't give me even one clue as to what the error would be?

Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted : a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone. I deleted that event, then went through the calendar resync one by one, and all seems OK now.
In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them. It would be nice to have a similar way to work with Calendar!
Thanks for pointing me to the right article.

TS1702 Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix thi

Just got the Iphone 4s in June, now everytime I go to download an app, it will not download. When I go to get updates, the apps will not download. I tried, reinstalling, resyncing, turning the phone off and on, what is happening? How do I fix this?

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother was signed into it but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working

I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.

Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.

I have a 3GS. Am trying to sync a plantronics explorer 232 Bluetooth headset and can't figure it out. I have Bluetooth turned on but it searches for devices and the headset never shows up. Anyone know exactly how to do this? My tech skills are lacking

I have a 3GS. Am trying to sync a plantronics explorer 232 Bluetooth headset and can't figure it out. I have Bluetooth turned on but it searches for devices and the headset never shows up. Anyone know exactly how to do this? My tech skills are lacking

I have the same blueparrott headset headset with the directions. Actually reading them just fixed my iphone pairing issue.
Here they are in case u still need them along with what I needed to do to get mine to work with iphone 4
Pair Headset with Phone
Turn off headset off
Hold down headset's MFB (large top button) until red & blue lights flash and you hear 2 rising tones, followed by 4 more tones. Must wait for all before you release the MFB button!! (I had my hubby hold the MFB while I waited for the tones since both come from the headset
Release the MFB and follow your phone's instructions to place it in 'bluetooth' discoverable mode. With the iphone4, go to "General" and then "Bluetooth" and turn indicator to "ON".
This is where my issue occurred as the phone could not find the bluetooth, although it worked with my LG phone. So after trying it several times thinking I was nuts and that the issue was with the iphone, I looked further in the blueparrot's directions and found this step that fixed the issue.
Reset Paired Devices List
On the bluetooth, press and hold down both the volume up & volume down buttons for 5-6 seconds. A double beep will be heard and the list will be reset. Pairing info for devices previously paired will be lost.
The bluetooth directions provide this as step 4 but that did not work for my phone (see below)
4. Once the phone discovers the headset, select "pair" and enter "0000" code and that when pairing is complete the blue light on the headset will stop flashing and phone will prompt you to 'connect'.
This is what I had to do after resetting the device list on my bluetooth
4. My iphone instanting discovered the headset and displayed it under 'Devices" but showed a message that it was 'not connected'. Once I selected the device on the iphone by pressing on it then it changed to "connected".
Even when I turn the bluetooth on and off the device remains on the list and alll I do is select it to connect and disconnect after I turn on my blueparrott bluetooth
I hope this helps others!

While downloading the latest IOS update to my iPhone 4, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?

If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy

My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like resetting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?

My dad gave me an iPhone 3G to use as an ipod touch but it's not picking up wifi. ive tried everything to like reseting the network settings turning wi fi off and on mutable times, turned the phone off on and on. What do i do?
the iphone never really picked up wi fi when it was used as a phone and it didnt really matter because he had unlimited internet but it still wont go on wi fi. does any one know why it is doing this?
The iphone works fine other wise i just really want it to go on wi fi. We just got new wi fi too and all of our other apple products go on the wi fi just fine. I dont know if its because its newer or what but my brothers 1st gen ipod goes on wi fi just fine.
The iphone is updated to the latest ios too
WHAT SHOULD I DO!!!!!!!!!!!???????

This might help
http://support.apple.com/kb/ht3406

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

HT201412 All sounds are mute tho mute is not on. Keystroke sounds and other phone sounds but they ring tones and notifications are still working period I have tried turning the phone off and on please help

All the keystrokes sounds in different sounds that go with the phone have stopped working do you know how to make them go again? The ring tones and notifications down this still work but not that keystrokes are other in phone sounds. Is there something I can do other than turn the phone off and on to restore them?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW.
If the basic troubleshooting steps don't work, then you'll need to bring your phone into Apple for evaluation and probable replacement.

I bought an iphone and the guy has not used it in a year now i need to activate it and its linked to his icloud account so i cannot turn the phone on what can i do ???

i bought an iphone and the guy has not used it in a year now i need to activate it and its linked to his icloud account so i cannot turn the phone on what can i do ???

Here's what you can do:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
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HT201274 I went to General Reset Erase All Content & Settings - and now nothing works. I tried the advice on this forum, i.e., turn the phone off, connect to the white apple cable while pressing the home key. Still not working. What do I do?

After i dod the above my ipone still does not work. It seems like all settings are gone. I tried the advice on one of the forums here which was turn the phone off, connect to the cable to the computer and not the phone, press the home button continously and connect the cable. Itunes at this point identified the phone and prompted to restore settings. It seemed to be doing something but now once I tried turning it on, its still not working.

start iTunes,
plug in your USB cable
switch off your iPhone
press holding home button(the round button in front of the Phone)
plug it on to the USB cable
keep holding the button
till iTunes says it found a iPhone in recovery mode
then click restore as a NEW iPhone
then sync!?
http://support.apple.com/kb/HT1414

HT4863 I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ide

I sent an email from my iPhone 3GS (via iCloud account) with around 16GB of attachment. It slowed down the phone for a few seconds, then appeared to be sent. However, the message is now not in the sent box, and I can't see an outbox at all. Any ideas?

That changes things a little bit , login to icloud.com and see if you can find it in your sent folder.
If it is there you did send, just need to wait until you phone syncs "sent folder" perhaps on wifi.
If it is not, then I would say it is lost and you may have to send again. They have 20 megs limit, so make sure that message plus attachment is under that limit.

I have a new Iphone 4 and tried iCloud syncing. I now have a white screen and cannot turn the phone off. i did not download iTunes so I cannot perform a restore facility through iTunes. What can I do please?

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