I entered my download digital copy into itunes, it is in my purchase history, but not in my itunes

I entered my download digital copy into itunes, it is in my purchase history, but not in my itunes. Help

Audiobooks (and ringtones) are currently a one-time only download from the store. If you don't have it on a backup of your downloads then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT203167 i cannot find any trace in my itunes account of numerous audiobooks that i have bought in the last year. how can i recover these. they are in my purchase history but not in my collection.

    i cannot find any trace in my collection of audiobooks that i have purchased over numerous months. they appear in my purchase history but are nowhere to be found in my itunes . how should i recover these ?

    If you can't find the files in the iTunes folder on your hard drive, then you'll need to restore them from your backups. Audiobooks have not at this time been licensed for re-downloading from the iTunes Store.
    Regards.

  • HT201272 I am missing parts of songs downloaded from itunes.they are in my purchased section but not in the artists folder.they play for the first part but do not complete the track

    For the last few downloads the albums have been incomplete.most of the tracks are ok, but two or three tracks start ok but do not finish ,stopping after an short part and then going on to the next track. the songs are complete when i check them in the purchased section, but are incomplete in the album folder.

    Thank you, I read that lengthy procedure before I asked the question.
    I have no way of following all of those steps successfully since I am about butterfingered a sthe last dinosaur and will make every  mistake in the world and get frustrated with  something that SHOULD be simple.
    I have the three disk autobook showing in iTunes library as one title , I had to  enter the dat amyself since it was not listed on the internet data base, All entries for all tracks match and I have indicated  the disk number  as  one, two or three of three as indicated.
    Yet when I sync the iTunes to the iPod I am being presented with each individual track listed in the Audiobook Menu.
    I am using the latest version of iTunes and a iPod Classic 160G-- that I purchased three days ago purposefully for the converting of the audiobooks to a portable device since the Library of Congress  ( NLS BARD ) books are formatted differently and the player is bulky.
    Does anybody hav eany other ideas?
    Does anybody have an e-mail address for Apple,  preferably iTunes folks?
    This is a handicap accessability problem since my wife cannot see and depends on these audio books.
    Obviously I will try that link to that Chapter and Verse site and see what I can do.
    Thank you for your quick response

  • I can find all my music in the iTunes media folder on my c drive, but not in the iTunes library.

    Hi-
    First time here - thanks in advance for any help!
    Last year, I loaded a lot of music from my CD collection into iTunes 10 on my PC (running Vista). Now, much of that content does not appear in the iTunes library,  but I can find all of it in the iTunes media folder on the c drive. I upgraded to iTunes 11 today and the same problem persists.
    Can anyone tell me why the content doesn't show up in the iTunes library?
    Thanks again!
    John

    See this post.
    tt2

  • Purchased apps but not loading from itunes to ipod, Purchased apps but not loading from itunes to ipod

    Recently updated my ipod and went on itunes to get games for it. My Mac downloaded the games but they dont apear on my ipod. Have already synched my ipod to my Mac multiple times since downloading them.
    How do i move them to it?

    - Do you have the aps checked to sync to the iPod?
    - Have you synced apps from that computer to the iPod before?
    - Are the apps compatible with the iPod and its iOS?
    - Do yu have Restrictions set that would [revent installing the pps? (Settings>General>Restrictions).

  • Following download of version 23.0.1 I lost all previous history but not bookmarks. How do I recover old history? Recovery in "import and backup" does not help

    My remembered and retained history was going back quite a few months. Following update of Firefox to 23.0.1 I lost all my history and Firefox only retains websites visited after the new version was installed. My bookmarks have been retained. I tried Recover in "Import and backup" but it only goes back to the date of the new installation. I tried places.sqlite in "Roaming" but there is only one with today's date. Is there a way to recover the lost history? Why did Firefox lose it? Will it happen averytime Firefox updates?

    Backup your bookmarks manually. If you have been using the "import" you may have already lost some information by overwriting it. As a matter of course you should always save current bookmarks manually before using any restores.
    * [[Restore bookmarks from backup or move them to another computer]]
    That way you can ensure you are able to restore the complete current set. Put your .json backup file somewhere safe outside Firefox program or profile paths. The Windows Desktop or removable media would be suitable.
    Firefox does create some autobackups of bookmarks but does not do anything about backing up the History. Luckily Windows probably backs up previous versions of your file ''places.sqlite'' and that is the database with History and bookmarks in it. See if you can recover a recent version of that, it will restore your history up to the date of the restored file.
    * http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions
    * the file ''places.sulite'' is in the Firefox profile, a hidden folder that is easy to find by using troubleshooting. see [[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_how-do-i-find-my-profile]]_how-do-i-find-my-profile
    Afterwards import your more recent bookmarks from wherever they were saved. The import overwrites the slightly older bookmarks from the Windows file.
    You my also then wish to install and run the addon places maintenance.
    * https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/
    That may be used to check and repair the places.sqlite database. It will give a short status report. Note if the places.sqlite runs out of space it starts deleting History.
    In future you my wish to routinely create occasional backups of your profile or at least your places.sqlite
    *[[Back up and restore information in Firefox profiles]]

  • Im canadian and recently bought THG dvd in the us, but when i went to download the digital copy into my iTunes is would't let me. Is there any way to download it?

    Im canadian and recently bought THG dvd in the us, but when i went to download the digital copy into my iTunes is would't let me. Is there any way to download it?

    Probably something to do with Apple/iTunes cross border copyright !
    Only thing I think you can do is to try and appeal to Apple's better nature and explain what has happened, I would not hold your breath though.
    Custom mini 

  • HT2729 How do i get my Disney Digital Copy into my iTunes Library?

    I am trying to upload my Disney Digital Copy into my itunes and i just cant figure it out. I have tried entering the redemption code into the website and it just keeps leading me to the Apple page. How can i add the DVD directly to my library?

    http://www.disneydigitalcopy.com/faq.html#q_3

  • Error Downloading Digital Copy from Purchased Blu-Ray

    Having Trouble downloading digital copy of purchased Blu-Ray. I am logged in, have active internet, and i get an error with a -50 code. It says please check that the connection to the network is active. I'm confused

    If those films are only in HD in the store then you will only be able to get the HD versions - what options do the films have against them in the store (HD only, HD and SD ?), and (if the SD version is in the store) if you go to the Purchased link Quick Links on the right-had side of the iTunes store homepage on your computer's iTunes do you get the option of downloading an SD version of them ?
    The 'sync SD' version setting only works if you have the SD and HD versions in your iTunes library, if you don't then it will only sync what you have i.e. the HD version.

  • HT1539 I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    I have tried to download a digital copy that came with a movie I purchased and I keep getting the an error about HD purchase vs. SD purchase.  I push redeem again and it has the same message and I cant download the movie.  What can I do?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • HT2292 hello i'm facing  problem  i downloaded iTunes version 11 32bit  and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my interne

    Hello i'm facing  problem  i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages  occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even  though my internet is on

    Try this...
    Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
    cmd /k netsh winsock reset
    Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
    You should get something similar to this:
    Reboot the computer and the problem should be resolved.
    If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
    tt2

  • I bought an HD video off itunes, it will play on myIpad mini but not on my HD computer. When i try to download it to my Computer, it says my Computer isn't HD, but it is! its a Dell XPS 1330 with HDMI.....

    i bought an HD video off itunes, it will play on myIpad mini but not on my HD computer. When i try to download it to my Computer, it says my Computer isn't HD, but it is!  and the oiption it gives me is to rebuy an SD version.......BS!!!      my laptop plays HD! its a Dell XPS 1330 with HDMI.....how can i get this HD Ted movie to play on my laptop, as my mini pad has no HDMI cable to plug into my TV.

    Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!

  • How do I find the digital copy of a movie I just redeemed if it is not listed with my movies?

    How do I find the digital copy of a movie I just redeemed if it is not listed with my movies?

    I just liked them all right now.
    Thanks.  So yours only shows one cover movie poster too then. That is what mine shows.
    When you say this:
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    Do you mean when you have your phone selected on the summary page as you instructed above vs.... what selected for your itunes/computer showing HD?

  • HT1844 Library Issue:  I just imported 2 CD's into ITunes.  They show up in "Recently Added" and on my other devices via ITunes Match, but NOT in the ITunes software on the computer where I added them.

    Library Issue:  I just imported 2 CD's into ITunes.  They show up in "Recently Added" and on my other devices via ITunes Match, but NOT in the ITunes software on the computer where I added them.  They show up in the search box, but when I click on the results it just kicks me to ALL my music.  I have imported thousands of songs/CD's before and this is a new one.

    Something may have gone wrong with the index of the Music playlist. Making another change to the library such as downloading the current iTunes Free Single of the Week, or deleting one track from your library and reimporting it, should fix the problem.
    If that doesn't work close iTunes and delete the hidden file sentinel from inside the main iTunes folder, then start iTunes again. It should run a consistency check when it starts up which ought to correct things.
    tt2

  • I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

    I recently bought a few new songs from iTunes and they transfer to my iPhone, but not into the Playlists I dragged them into

    Do the problem songs play in iTunes on the computer?
    Is Settings>iTunes and App Store signed into the account that purchased them?
    Can yo redownlod them directly to the iPod by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         
    Do they show up in the Purchased list?
    Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing/loading those songs?

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