I get messages that I need to upgrade Firefox but when I do I keep getting the messages, including from Firefox. The "help-troubleshooting" tab says I'm using version 8.0.1 but this isn't recognized by others.
I get messages from gmail, Pandora, and Firefox that my browser is outdated but when I upgrade to version 8.0.1 I still get the messages. No one seems to recognize the upgrade.
Your User Agent shows that you are using Firefox 3.5.3. Reset your User Agent following the instructions below.
*See -->https://support.mozilla.com/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent
*Also see --> http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
*Also see --> http://en.wikipedia.org/wiki/User_Agent
NOTE: the information that you submitted with your question shows
*general.useragent.override
**Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 '''''<u>Firefox/3.5.3</u>''''' (.NET CLR 3.5.30729)
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Similar Messages
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After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours.
I tried quitting and starting again but it just jumps back to the same spot.It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
(I was unable to seach properly before which is why I posted the question - it was a bit of a panic) -
I got a message that Aperture needs to upgrade my library, once upgraded, I will not be able to use this library. Will I lose all my photos? Please help!
I got a message that Aperture needs to upgrade my library, once upgraded, I will not be able to use this library.
Photogirl, that surely is only half of the alert message. You will not lose your photos; this message is alerting you to the fact, that there will be no way back. Once the library has been upgraded, you will no longer be able to open it in the previous Aperture version. So, if you have other macs with older Aperture versions, these will no longer be able to read your converted Aperture library.
When you see an alert like this, it is always wise to check, if your backup is current, before you proceed. Make sure, you have a working backup of your Aperture library, and also, of your current version of Aperture, just in case.
Regards
Léonie -
pages is not letting me open my documents I made last week. I get a message that I need to update my software. I am up to date.
What to do?It sounds like you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
Do movie rentals "wait" in cloud until being viewed? I get download errors and that I need to manage my storage when there is 4.8 out of 5.0 available.
thank you...I was downloading a rental to add to only 5 others, and I have 1 movie. I got a download error that sent me to manage my storage. When I opened that up it was the screen to add more Icloud storage. Apparently we get 5 GB....and it offered 5 more.I did not see anywhere else to buy any other storage. I did remove a bunch of apps (I have a total of 36 so I didn't think that was an enormous amount, but I removed about 7 and then was able to download the rental. I was putting on a bunch as I am heading for Europe and wasn't sure if I could download there. I appreciate you taking the time to respond. This is new to me, so when the IPAD sends me to settings and to manage storage, I'm just didn't know where else to be looking.
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Annoying reminders that I need to upgrade to the latest version, which I am already running
This can be a problem with the preferences file prefs.js in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
See also http://kb.mozillazine.org/Preferences_not_saved -
I have a Max OS X 10.6.8 with a Safari 5.1.10 browser. I keep getting messages that my browser needs to be upgraded but can't find out how to do it and what I should upgrade to. I am prettu computer challenged so would appreciate any help and please keep it simple! : - )
Apple Safari updates are linked the OS X system upgrades, only. The most recent version of Safari for OS X 10.6 Snow Leopard isn't recent enough.
Instead of, or in addition to, try Mozilla FireFox web browser, instead.
Mozilla FireFox web browser is a stand alone, Mac-friendly web browser that gets continual updates without having to upgrade/update your entire OS X system.
The current, up-to-date version of FireFox is fully compatible with OS X 10.6 Snow Leopard.
Good Luck! -
M
We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
The reset link for the security question will send the email to your rescue email account : http://support.apple.com/kb/HT5312 - that is the email account that you are checking, and you've checked the spam folder on it as well as the inbox, and tried clicking the reset link again ?
If you aren't receivineg the email then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to view your rescue email address to check that it's correct, in case you need to use it in the potential future use -
The brower has a message that I need to upgrade. I just did. What gives?
Every time my browser loads, there is a message below the prompt that tells me I need to download the latest version. I just did this today, and the message remains there. What gives?
This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.
You need to reset the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser -
I have been without mu IPhone 4 since yesterday now as I tried to do the IOS6 update and since then it has messed up my phone and I am unable to access any of it's functions as it is locked on the update screen.
My phone was bought through Vodfone and have been on their network ever since, never had any problems like this.
It prompts me to connect to ITunes and when I do it will not go any further as stating 'No sim card is inserted in the IPhone you are trying to activate'. Well there is a sim in there and I have removed it and reinserted it on many occasions today. I am also not trying to activate my phone as all I did was try to the update which I was prompted to do in my setting!
I have seen many people on the net today with the same or similar problems but as yet I am to find a solution!
Help, please as it is driving me crazy!!!Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
Why do I get a message to upgrade when according to the app store I am up to date?
Hi Laura,
Perhaps you have both Numbers '09 and Numbers 3.x on your machine. Automatic updates from App Store will do that.
Wayne Contello has written a User Tip for working with the old and new versions of iWork.
Need newer version of Numbers to open file
Regards,
Ian. -
My iphone is no longer activated, It worked for three weeks. I can't get the server to work. On hold with Verizon for almost an hour and half and got disconnected.
You have a bit of a mess on your hands, but you can try doing this:
Download the iOS 6 update (ipsw) file to your computer from here: http://osxdaily.com/2012/09/19/ios-6-ipsw-direct-download-links/, being careful to download the version for your model.
Put your phone in DFU mode, as explained here: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0
Restore you phone in iTunes using the ipsw file you downloaded in step 1, as described here: http://osxdaily.com/2010/11/23/how-to-use-ipsw-files/.
If you get a 1014, 1013, 1638 or 3194 error, you access to Apple's servers is being blocked by your Hosts file. You'll have to edit your Hosts file to remove this block, then try restoring again. You can use Google to find out how to do this. -
Firefox might have crashed permanently, I don't know. I have tried repeatedly to log on but continue to get the same message "sorry we have crashed" I clicked re-start but the exact same message appears. Please help.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Keep getting told that Safari needs to be updated
I keep getting told that Safari needs to be updated. When I click on 'update' I get sent to the Safari site to be told how wonderful a browser it is. However there is no link to any download. I'm running Version 10.6.8 operating system with 5.1.10 version of Safari. Any ideas please.
You need to either upgrade the computer's OS or switch to a product such as Firefox.
To upgrade, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, choose About this Mac from the Apple menu, check if the computer has at least a Xeon or Core 2 Duo(not Core Duo) CPU and 2GB of RAM, and if it does, click here and order a download code for Lion 10.7.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(124503) -
I'm trying to import photos from my iphoto library, but keep getting a message saying I cant import from 7.1.5, that I need to upgrade to 7.1.5 or later. But I have version 8.1.2. I don't know what to do. I've been able to import in the past.
Sounds like an issue with the iPhoto Library
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
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