I give up!! I uninstalled everything. It will not download the latest Itunes no matter what I do. Perhaps it is time to change to another device?
After 3 hours I have to give up and get my work done.
I have uninstalled everything. I cannot get itunes to download onto my computer. If they don't figure this all out I will probably just find a different, less complicated device to use.
If there appears to be a solution, please email me as I won't be checking this for many hours.
OK, for all those who say they get a message when they download itunes to Save or Cancel, after you hit Save but cannot find the file, go to the Search Programs & Files(click the window button) and type in itunes64setup.exe to be able to locate the file.
I just got it to install now.
Similar Messages
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HT1369 my windows computer will not download the new itunes...could anybody help?
My ipad or iphone do not connect because I can't download itunes 10.6.
The actual air message is
"the Iphone or Ipad can't be use because it requires itunes version 10.6.3.or later. go to www.itunes.com and download the latest version."
I clicked OK and then it says
The Iphone or Ipad can't be idenfied or detected. Please disconnect and reconect again.
I do that and the samessage keeps popping up. -
iphone 4 not recognized and will not sync after latest itunes update. I have done recommendedl trouble shooting and uninstalled and reinstalled itunes to no avail. Can I go back to earlier version of itunes or restore computer to fix?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?
Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy -
my ipod will not download the metallica collection i bought. its 182 songs. i have the automatic download on. everything else will download. is it because it is so many songs? the loading icon appears, but then it just exits out to the ipods main screen. is there anything i can do? your help would be very grateful!!!!
Try redownloading on computer and sync.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Can't download the latest iTunes. A window pops up... The update could not be verified. It may have been corrupted or tampered with during downloading. The update will be downloaded and checked again the next time that Software Update runs.
Now, iTunes won't launch and can't be updated. Please help.
If I have lost my music collection I will be switching platforms ASAP. It is insane that Apple has updates seemingly every day for their products.I was in your same situation with 14 downloads and 14 attempts.
You have to make sure that your Mac is booting into 64 bit mode. You can make sure of this by going into System Preferences and scrolling down to 'Software' and making sure that you are booding with 64 bit Kexts.
If not, restart while holding the 6 and 4 keys down until you see the spinning gear wheel and try installng again.
BUT, what I also did was to go into Applications, click on the Lion installer, Get Info, and give yourself custom priviliges to Read And Write.
I did this simultaneously, and I don't know what function did it, but it worked for me, with no further downloads of the installer.
Good luck! -
I have a perfectly good wi-fi setup but it will not detect my Aiport Express no matter what aI try. Help!
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
I can't download the latest itunes (I need to for my phone) because it says I need an updated OS version, but my computer says everything is up to date. Any help?
First you need to install Mac OS 10.6. To do this you have to buy the OS disk. (This is a whole different OS, not an update of 10.5.) Order it here:
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
You may be able to install an even newer OS, but you have to get 10.6 first.
Please look at Apple Menu / About This Mac / More Info... and check under Hardware Overview for the Model Identifier of your Macbook. That will tell us whaat is the highest OS you can install. -
my computer will not let me download the latest itunes, is there a way to restore my ipad2 without the lastest itunes version?
You don't provide enough info to answer.
What computer model and what operating system?
What version of iTunes is currently installed?
Cheers, Tom -
I am trying to download the latest iTunes update; keep getting error message that says "The folder path 'My Documents' contains an invalid character". This also happens when I try to uninstall iTunes. HELP!
OK, never mind! I saw another question on the right side that addressed the problem, and it worked perfectly! Went to Major Geeks' page, downloaded the Windows Installer Cleanup Utility, and was able to reinstall the updated version of iTunes! This community is super!
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I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly." I can't open itunes at all. Is there anything I can do or is there a problem with the new update?
Start > Programs = Firefox
Does that shortcut work?
If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there. -
Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense?
Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.Hi arpriltime,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps! -
I was downloading the latest iTunes and my computer shut off in the middle and now my phone is displaying that i need to connect to iTunes and iTunes is telling me that i need to restore my phone before it will work. I have pics that i have not uploaded yet, how do i get around this without restoring my phone? Thanks,
I have the exact same issue. I havent found our what is causing it either. Multaple re-install attempts with no success. I have to use Windows Media Center to burn audio discs. Any other advice?
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My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10. This is wrong and I need help getting past this situation. Help!
Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least. If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer. -
i downloaded the latest itunes and i recieved a message that the apple mobile device failed to start. It asks me to verify that I have sufficient privileges to start system services. What does this mean and how do I fix this so computer will sync iphone?
You need to follow the instructions of tt2 in https://discussions.apple.com/thread/5822086 to straighten it out.
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