I got a new IPhone 4S to replace a IPhone 4 and I'm getting a error 4010 when I try to sync my music

I got a new IPhone 4S to replace a IPhone 4 and I'm getting a error 4010 when I try to sync my music

Well, if you're that anal retentive, take it to Apple and find out.
As fellow users, we can only guess as to what Apple may or may not do.

Similar Messages

  • I keep getting an error message when I try to sync my new iPhone5s to iTunes. It says my computer is not authorised. When I authorise it and try and sync again, the same error message appears. help?

    I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
    It says my computer is not authorised.
    When I authorise it successfully, and try and sync again, the same error message appears.
    Help?

    Hello Chad176
    If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes.  It says "The iphone cannot be synced.  An unknown error occurred (1723).

    I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes.  It says "The iphone cannot be synced.  An unknown error occurred (1723).

    Hello Chad176
    If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • I keep getting an error message when I try to sync my ipad or iphone to my iMac:  "The iPad (or iPhone) cannot be synced.  An unknown error occurred (-50)."  What is this about?  Thanks

    I keep getting an error message when I try to sync my iPad or iPhone to my iMac, as follows:  The iPad "_________" cannot be synced.  An unknonw error occurred (-50).  Does anyone know what this is about - thanks.

    Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.

  • I am getting an error message when I try to sync my iPhone 5 with my computer. Says file is corrupted to delete and try again. How do I do this?

    I recently had to replace my hard drive. I restored all my files including my iPhone backup. Yesterday while syncing I had a power failure. Now when I try to syn my iPhone 5 with my computer I get an error that says the backup file is corrupted and I need to delete it and try again. How do I do this>

    It is under Edit/Preferences/Devices

  • I get a error message when I try to sync my Iphone:

    This is the message i get: The Iphone can not be used becasue the apple mobile device service is not started. I called the 800 numbr hopeing for a fix.  they wanted to charge me $50.00 to have a tech go into my computer to fix.  Sounded fishy.  is this a scam and how do we fix this so i can back up my Iphone?

    I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.

  • I get unknown error 1723 when I try to sync my iPhone to my iMac. how do i fix it just started not working

    I have a 4s iPhone and an IMAC OSX 10.9.4. 3 days ago my phone stopped syncing with my iMac. Gives an unknown error 1723. How do I fix? I think I changed a setting, but don't know which one would cause this problem. Thanks for any help.

    I had the same problem and found a fix on another website.
    First quit iTunes.
    Second, open your Pictures folder.
    Third, while holding down option, click on your iPhoto Library.  Select, "Show Package Contents." 
    Fourth, you should see a folder called, "iPod Photo Cache."  Move this folder to the trash, and empty the trash.  Then close the window.
    Finally, reopen iTunes.  Everything should sync.

  • I get an error 9 when I try to restore my iPhone 4s

    The title pretty much sums it up, but a little background.
    While reading a kindle book my 4s shut itself off. It then started, went to the apple screen, cut to white screen, and shut off again.  It repeated this in an unending loop.
    Since I had not backed up my Iphone since January, I was frantic, because I had over 650 pictures on there. Anyway, I tried charging it and after a while it started working again.  Miracle of Miracles! So I instantly uploaded all the pictures onto my laptop, but was unable to back the phone up again.  But it was late and I figured I'd try it again later.
    The next day, during normal activities such as reading a book, playing a game, or even swiping on the home screen, the phone would randomly cut off, restart, and then be fine. 
    Finally it cut off again, and went into the dreaded cycle.
    Even though I hadn't backed it up fully, I decided to try to restore it. It was the only option I could think of. (I've already ordered a new phone, but it won't be here for 2 weeks, so I'm trying to fix this one temporarily to avoid getting a trac-phone.)
    Initially I got a high numbered error message when I tried to restore the phone. So I updated my computers OS and Itunes.  Then I tried again.
    Now I"m getting an Error 9 message.  After looking up the troubleshooting for that message, I don't know what to do.  I don't have any periphials on my computer: just the power cable and the usb connected to the phone.
    Does anyone have any ideas, or am I just the last guy holding the bag and out of luck here?
    TL:DR?
    I have to restore my 4S and I'm getting an Error 9 when I try. Nothing extra is attached to my computer, and the OS and Ituns is up to date.
    Thank you all in advanced!

    Hi there,
    Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
    When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
    Some infos can help you.
    Kind regards,

  • Recently I started receiving error messages when I try to sync either my iphone or ipad...Help! ( The Ipad is a new purchase)

    Recently I started receiving error messages when I try to sync either my iphone or ipad...Help! ( The Ipad is a new purchase and software is up to date.)

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503http://support.apple.com/kb/ts1503
     Cheers, Tom

  • I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

    I just bought a brand new iPhone 5s and a huge problem is that when i try to sync my music to my iPhone 5s, under the music tab it says that i can only access my music via iCloud. is there anyway to sync your music from your computer?????

    The ! sign before the song means that the actual song is no longer on your computer and/or iTunes library.

  • When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone' The music in that tab is always on my phone but does not show in my itunes library.  How can I get it into my library?

    When I try to sync my music on my iPhone 4 I have a tab at the top that says 'on this iPhone'.  This is at the end of all the other tabs like info, ringtones, music etc. The music in that tab is always on my phone but does not show in my itunes library.  How can I get it into my library?  It doesn't sync either.

    The new iTunes has a somewhat different look from the previous version.  You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes.  Or you can adapt to the new look.

  • I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison"

    I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?

    Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

  • I changed my laptops OS and now when I try to sync my music it is saying Remove and replace. What do I do?

    I changed my laptops OS and now when I try to sync my music from phone to the new itunes it is saying Remove and replace. What do I do to keep the music and playlists from myphone?

    Did you try to set it up again as new device?
    How to back up your data and set up as a new device

  • I want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

    i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

    Oliver,
    Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
    Here is some help on activation if this is the issue:
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    Pattie

  • I upgraded my iphone 5 to iOS 8 and now i get an itunes error message when I try to sync "this iphone cannot be synced. Unknown error.

    I upgraded my iphone 5 to iOS 8 and now i get an itunes error message when I try to sync "this iphone cannot be synced. Unknown error. (-50). my icloud drive was stuck in an upgrade cycle, but i've stopped that and still get the error message.

    I restarted itunes and tried again (based on a similar question/solution from 2012).
    I don't get the error message anymore, but it's really sort of odd that after step one of sync, it looks as if sync stopped, and then all of a sudden you see step 4 of sync.
    Also before the upgrade I had 7+ gigs of space free and after the upgrade I have 10 gigs free. seems like something is amiss, but it's not like I have anyway of determining that.

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