I got a new ipod touch 5th gen  did the set up  updated it  but now the only thing the screen does is ask to be hooked up to itunes and is always in recovery mode and no matter how many times I try to restore it won't work?

If it help before this one I had an iopd touch gen 2

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Got my NEW ipod touch 5th gen yesterday Melbourne apple shop 11/10/12

    heres a few pics i finnaly got my ipod touch 5th gen, at a melbourne apple shop in australia, it was the last one its a 32gb black slate, very happy.
    to bad you preorder guys are still waiting, you should of got if from apple stores yourself.

    Sweet! I can't wait to get my ipod!! It will be at my door soon! Nice color choice by the way!!

  • PLEASE HELP 2/24/13 Brand new iPod Touch 5th Gen froze on set up and I tried to shut it down and it was on the apple logo screen for a long time and it shut down but now it won't turn on! PLEASE HELPPPPPP

    DESPERATE PLEASE HELP So my mother got herself an iPod touch 5g for Christmas and barely asked me to set it up last night, (BRAND NEW NOT OPENED YET).. I set it up not plugged into iTunes (directly on iPod). I was setting up a new iTunes account for her (got passed Wi-fi set up and location services) and as I was doing that, it mysteriously froze somehow. So I held the home button and power button down simultaneously, which I thought would restart the iPod/shut it down.. so it did, and it was on the apple logo screen for a LONG TIME.. and when I checked after a long time, it was black. I tried to turn it on, charge, and plug it into itunes (iMac computer) and it won't turn on!!!!! PLEASE HELP

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I got a new iPod Touch 5th gen and it won't connect to my laptop?

    Everytime I plug it in it asks whther I trust the computer which I select yes, and then it won't appear on iTunes?

    iOS: 'Trust This Computer' alert
    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • Bought a brand new Ipod touch 5th gen.  it wont activate...what do i do?

    Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

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  • Brand new ipod touch 5th gen 64gb problems with first power on

    I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
    It was suggested on here to try the recovery start but again, nothing happened.
    I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
    Apple Retail Store - Genius Bar                                     

  • On/off button not working on brand new iPod touch 5th gen

    My daughter has just unboxed a brand new iPod touch 5th gen that arrived today.
    It wouldn't turn on so I assumed the battery was flat which I thought was odd but I plugged it in and it came on - 90% + battery.
    The on/off button does not do anything. We've pressed it, held it - nothing. If I press the on/off and the home button together, Siri starts.
    It will only switch off after a minute has elapsed. We can't do it manually.
    What's going on? Any ideas?

    If you have an Apple store nearby I would make an appointment at their Genius Bar.
    Apple Retail Store - Genius Bar
    Otherwise I would call Apple. You get at least 90 days of free telephone support.
    http://www.apple.com/support/contact/

  • Brand-new iPod Touch 5th gen often freezes win7 while charging

    Hi,
    I've had a new iPod touch 5th gen for about two weeks now.
    I also have a laptop that runs Win7, that has had no problems whatsoever until now, and that has no problems when the iPod isn't plugged in.
    Here's what happens:
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    Lalala
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    Laptop freezes over.
    I have had to manually shut down the laptop more than a dozen times in a couple weeks now.
    The iPod is killing the laptop dead. Slowly, but surely, it's happening.
    I love my laptop. I NEED my laptop. I otherwise love the iPod too
    This happens whether the iPod is ejected, but still charging, or not; whether iTunes is on or not
    I unplug the iPod: nothing; laptop still dead.
    Sometimes, it happens when I change songs, as I simultaneously listen to the iPod while it charges.
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    Could it be the cable? (any way to find that out without investing in a new cable? )
    The iPod runs iOS 6.1.3; the laptop runs iTunes 11.0.5.5.
    The laptop is equipped with a fairly new SSD, no HDD [does that matter?!]
    Any help/ideas to get these two to get along would be greatly appreciated !! Thanks.

    If yo mean the iPod freeze and does some things when charging. other users have experienced that problem. However. I have not seen a reply concerning the resolution.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Trying to sync music to my new ipod touch 5th gen

    I am trying to sync music to my new ipod touch 5th gen have never used i tunes before so new to this and I see that it looks like in itunes that under library music(there is a cloud at the end there) and all music is there but how do I get it from library to ipod when I try and sync it wont sync the music it shows my ipod but its not syncing

    On the computer go to iTunes>Help>iTunes Help>Syncing your iPod....>Sync You Device and follow the instructions.

  • My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

    My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My mail won't close no matter how many times I try to quit it. It just makes that noise that signifies NOPE, my mail won't close no matter how many times I try to quit it. It just makes that noise that signifies NOPE

    hey guys I think a trojan was somehow let loose on my computer... And I think it's living in my email because no matter how many times I try to quit Mail, it won't quit. How do I kill this trojan?

    Linc Davis has indicated how to Force Quit out of any application that is frozen.
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    - Go to Disk Utility (In Applications, Utilities) and run a Permissions Repair. Then do a restart of your computer.

  • My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?

    My itunes will not open no matter how many times i try! It says its due to a problem. what do i do?

    When you gte requests to locate iTunes.msi like this, the Microsoft Installer Cleanup utility usually fixes it.
    Here is a method for removal, clean up and reinstall of iTunes.
    == uninstall with cleanup ==
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    http://www.apple.com/quicktime/download/win.html
    http://www.apple.com/itunes/download/
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    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    (To run the program – All Programs>>Windows Install)
    Now use the following method to remove iTunes and its components:
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    *If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
    When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
    Restart your PC.
    Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
    Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
    If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
    restart your PC
    Install the stand alone Quicktime and check that it works.
    If it does, install iTunes.
    ===

  • No matter how many times I reet my password, it will not work when trying to sign intothe App Store through my iPhone4S.

    No matter how many times I reset my password, it will not work when trying to sign intothe App Store through my iPhone4S.

    What is the error that you are seeing? Try to login using another App like GameCenter or iMessage? Also try logging in to other Apps like Facebook to check if it is your Internet connection problem.

  • New iPod Touch 5th Gen- iOS 7.0.6 major battery drain.

    iPod Touch 5th Gen, 32GB
    Have all the major known drainers off: such as Reduce Motion, Location Services, Notifications, Bluetooth, etc.
    Was at 100% this a.m.
    Usage: 2 hours, 9 minutes
    Standby Mode: 11 hours, 45 minutes.
    It was at 65% 4 minutes ago. 4 minutes later, it's at 60 % battery, and it wasn't even on.
    I always turn it off when not in use and turn wifi off.
    Only used to send texts via iMessage and take a few photos today.
    Any help is appreciated.
    Thanks.

    Try:
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.                     
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      
    How long does a full charge last when playing video? That is the test, not % battery

  • My brand-new iPod touch (5th Gen) battery takes a very long time to fully charge, even while not in use. Why is this and what should I do?

    Just recently bought a brand-new iPod touch, 5th generation. To be exact, got it two days ago, this past Saturday, on 12/13/2014. Initially, when I first turned it on, it had a fully charge and I didn't need to charge it. I also didn't see anything in the very small and limited start-up guide you receive with it to charge it for a certain amount of time before use, or to use it until the battery dies, then charge all the way, like a lot of electronic devices have you do when you first purchase them.
    So I was assuming I didn't need to do anything like that. First question, should I have charged it for a period of time before use? Should I have used it until the battery died, then plugged it in and charged it fully before use? Or is none of this necessary initially and iPod batteries are good to go from the start?
    Please excuse me if this is an obvious question, as this is my first ever iPod. Anyways,like I said, nothing in the "instructions" said anything about that, so I didn't do it, I just used it until it got below 20% battery left, then I plugged it in.
    Now for the battery itself, it takes literally a day or so to fully charge, even while not in use. Even if I use it for a while, turn off the iPod to make sure it shuts off all background data and apps, and then plug it in to charge, it still charges extremely slowly. I've never seen a device take this long to charge. As for the battery life itself, I'd say at full charge it lasts about 4-5 hrs, maybe 6, and then I have to charge it again. Meanwhile it takes around 24 hours, without me using it, to fully charge. If I use it while its charging, the battery decreases faster than it charges, and eventually I'll get the typical "20% battery remaining" message pop up.
    I know it is charging, as the lightning symbol is next to the battery symbol. Specifically, right now, I plugged it in about 1 hr 30 minutes ago, and it has barely gone up. Also, whenever I press the home button to check the battery, I can see it jump down from about 50% to somewhere around 25%-30%. What is that about?
    This is really frustrating, and I'm seriously contemplating either taking it back and trying my luck with a different iPod, or just taking it back and getting my money back. Any help and clarification on this matter would be greatly appreciated, and I'll answer any questions I can to shed more light on this.

    It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source like a computer's USB port
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

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