I got my itunes acount stolen and i need help i still got the resuce email and phone nomber on it with 490 usd in it
had msg from apple saying i go change id then nothing sent on and it says desible account, so i guess someone stole my itunes acount and with all credit of 490 usd on it, and all i got is the rescue account and phone number which is mine and i can prove its imine i need help asap please, i cant login same old id apple
Message was edited by: barbi10 that was the lst msg regarding my id then it vanished!!! Dear claire mawba, The following changes to your Apple ID were made on December 17, 2014 at 10:15:07 AM (GMT): Apple ID Email address(es) If you need additional help, contact Apple Support.
<Personal Information Edited By Host >
For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
You can contact Support in your country via the link/phone number on this page : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact support : https://ssl.apple.com/emea/support/itunes/contact.html
Similar Messages
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I think my daughters account was hacked and the resuce email and the security questions were changed. PLEASE HELP
Many Thanks,
AlexAll you can do is contact iTunes:
Contact iTunes -
I need help! I have the iphone 5 and I want to buy the whastsaap, but it turns out I get to put the answers up and answer the questions but I do not remember. Someone could help me? Help! Thank you!
Security questions:
https://discussions.apple.com/thread/4533485?tstart=0 -
is there a way to stop sharing apps between my iphone and my daughters ipad...we share the same email and itunes account.
You can keep the same Apple ID for purchases, but set up her own iCloud account for email and syncing.
You can easily and effectively use the same ID for purchases.
What you do is use the apple ID you have been using for app/book/movie/music purchases. In Settings > Store, make sure you are using your usual apple ID.
Then, set up an icloud (@me.com) account for you on your phone, and one for your daughter on her phone. In Settings > iCloud, make sure each of you are using your new iCloud accounts, and not your Apple ID.
Also, in Settings > Messages > Receive At, make sure you are using your iCloud accounts
This way, all of your purchases are using one account, and you can effectively use iCloud. -
whille creating my apple id account I entered a wrong email and didnt notice till the verification email was sent.
so i just made a new apple ID with my correct email, but now i am worried about the other wrong one, cuz it got my credit card info.Don't worry about it, you'll be OK.
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Just in case that wasn't specific enough....It's an older ipod touch. He gave it to me as a Christmas gift and I want to keep the songs and Apps he already has on it but I want to be able to add more to it which means I would need it on my own itunes account because I can't add anything to it without a password.
I'd suggest restoring it to make sure you start completely clean:
http://support.apple.com/kb/HT1414
Then you can sync whatever content you wish:
http://www.apple.com/support/ipodtouch/
Regards. -
Hi,
My name is Norbert. I am having some difficulties restoring my icloud back up. My ipad was doing an icloud back up and the alert message displayed on the ipad after my internet was interrupted "A wi-fi connection is required to download your apps and media".
I got the internet working, my ipad is receiving internet network but the alert message is still displayed on the ipad and won't go away, to make matters worse the ipad is frozen and i can't do anything.
Please can anyone with a similar experience tell me what to do in this situation?
Thank youWelcome to the Apple Community.
Have you tried a hard restart. Press the on/off button and homescreen buttons together until the device shuts down. -
I got a new computer and I need to back up my iPod but it says it can only be with one iTunes how can I make it work
Yes. I have no personal experience with this, but it is possible to recover your music from an iPod. See this link: http://guides.macrumors.com/Recovering_Songs_from_an_iPod
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5, it says, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." I have Windows XP and I need help.
After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do
Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H. -
actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????
Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store. -
I updated iTunes to 10.4 version and now it doesn't start and send a messages "iTunes has detected an error and must be closed". Someone have the same problem and how can we repair our installation insted of change the windows XP installation? Best regards
Only way to get iMac starting again was to re-install 10.4.4 from DVD, and then update it into 10.4.6. For a while it worked perfectly, just as before.
Then I tried to print to CD with my EPSON Stylus Photo 950 from Adobe Photoshop Elements (2.0). It didn't print anything, but printer started flashing all lights. The print job was not performed, so I did remove it from the Printer Utility. After that the iMac started "ticking" again, same noise than before, after 10.4.7 installation. I did re-boot iMac. It never started, it does stuck on gray screen (gray block running clockwise). HW test from DVD didn't find any problems (extended search looping 3 times). But Disk Utility found hard drive to have inaccurate node structure, it could not fix it.
Apple support recommended to use DiskWarrior. However, it does not support (yet) Intel Macs. I haven't got TechTool Pro 4.5.1 anywhere. iMac does start on to FireWire mode (T at boot), but I cannot see the disk from 10.2.8 iMac.
So, obvisously the problem is not 10.4.7. I believe it to be ESPON printer driver compatibility on Mac OSX. This does not suprise me, EPSON printers *****, I shall never purchase one again. However, disk catalog structure should not get messed by one faulty printer driver! -
I have just got a new ipod touch but my game centre games are on the old one and i don't want to start them again, can I transfer the stage i'm at or anything?
The progress for some games will transfer since some games synce progress to a cental server. For other games you will have to have the backup of the old iPod.
You can restore from backup or access the backup. See:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog
If you have acces to the old iPod yu can make a backup by connecting the iPod to the computer and right click on the iPOd under Devices in iTunes and select Back Up. Then restore from that backup. -
I subscribed got the confirmation email and my phone is saying I'm not subscribed. How do I turn it on?
Hi David,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful:
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/ts4054
Best Regards,
Jeremy -
i need help changing my security information because i forgot it and i clicked forgot your answers on the apple website and its sopost to send me an email saying how to reset it but i never got an email.
Contact iTunes support:
http://www.apple.com/support/itunes/contact/
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