HT3180 My Apple TV is frozen I unplugged it pressed the menu down the the light is on but whine press menu nothing happem

My Apple TV is frozen movies. I unplugged and held the menu downl light flashes but the remote still won't move and it still frozen even through I can see the ion it won't move away from the highlight movie icon.
Help

Hello there, Terrysteele.
The following Knowledge Base article refers to the status light on an Apple TV and what the different responses mean:
Apple TV: About the status light
http://support.apple.com/kb/ht4380
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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I understand that the light is quickly flashing on your Apple TV and you are unable to restore it. According to the attached article, you are working through the correct steps by trying to reset and restore the Apple TV. In this situation, if the restore did not resolve the issue, it may be necessary to have the Apple TV evaluated for service by using the link in the attached article.
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Flashes quickly
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HT3180 My Apple TV is frozen I unplugged it pressed the menu down the the light is on but whine press menu nothing happem

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