I had a problem with firefox not showing up when I tried to open it. So I uninstalled it and reinstalled. After reinstallation my computer tells me the file is corrupt and I still can't open it. Other browsers work fine.
Mozilla Firefox has worked fine for several years. Beginning two days ago I would click on the desktop icon, I would see the little whirling circle for about 1 second and then nothing would happen. Later when I shut down the computer, suddenly I would see the mozilla firefox page come up for an instant and then shut down. The computer was telling me that it was open, but I couldn't see the home page or use it. Then I decided to try uninstalling it and reinstalling. The uninstall went fine. But after downloading the latest version, which my antivirus program told me was safe, the computer refused to install the executable program, telling me it was corrupt. I have already lost all my bookmarks, etc. It looks like my only solution is to use another browser. However I really prefer Mozilla. Any suggestions?
Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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